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Hi, GPS is stuck on Battery Saving, High Accuracy is greyed out. I would like to set it to High Accuracy. Additionally, how can I force all devices to use High Availability for GPS? If I remove Mobicontrol I get the option back, but that means recalling the phone from the field. I have "Enforce GPS Availability" checked. https://imgur.com/a/TDhRqhv There are Android+ devices. The "Location Accuracy" feature shown here: https://discussions.soti.net/thread/script-for-turning-on-gps-location-service/ is not available in my Feature Control. I tried "writesecuresetting GPSLocationMode 1" per this thread: https://discussions.soti.net/thread/script-for-change-location-mode/ and it did not work.
I just tried to enable Telecom Expense Management on our company Android devices but I had users call to complain about a message popping up (Samsung Lockdown Requires Configuration). I did some googling and found this other post with the same issue. My question is, has there been any updates from Soti since that post from one year ago that will enable me to give MobiControl Data usage access via a script? Or will it be something that has to be done manually? The users don't have access to phone settings so I will have to connect remotely or physically get each device and allow the usage data access on ~200 Android phones.
We have MobiControl 14.2.2.1170 and iPod IOS Version 12.1.4 with Client Version 13.2.1.3693 We want use "Remote Screen Sharing". What do I have to adjust. How do I access the clients?
Hi, What would be a good option to distribute contacts? At the moment we are using google-accounts. But there can only be 10 devices registrated at the time. Our device-pool is growing rapidly. Changing 10 google-contacts is now a bit laboured. They are all in Lockdown-Mode, therefore the modification should happen without influence of the end-user. Kind regards Johann
hello everyone I have this problem at this time, nobody knows where it may come from ... thanks The server is OnPrimise Version 14.3.0.3144
Hello, We are using MC Server Version 14.2.3.1069 Where can I manage the Andriod Device Agents used in the Add device rule? I need to add a different Agent and cannot find any wrench icon beside Manage Android Agents in the Global Settings tab. (mentioned in the help file) There is no such menu entry for manage agents. Downloaded the agent form Soti Website and need to assign it to add device rule. Using Google Play is not an option, the devices are not allowed to connect to google play store.
Hello We change the Database Server for MobiControl. For MobiControl i can change the Database Server Name in the Administration Utility. Where i can change the Database Server for the "SOTI Assist" ??
Hi, I would like to enroll a couple users in apple's iOS beta service. Currently we disabled UI profile installation. How would i create a profile to have the iOS_12_Beta_Profile.mobileconfig pushed to these devices? I was off work for 17 months and received no training in MobiControl so i basically learn on the fly. Any assistance would be appreciated.
After an upgrade of MobiControl from v13.4.0 to 14.3.2 we have an issue where devices do not download profiles, and the search integrity is usually around 30-40%. All the needed ports are open and the system was working before the upgrade. Ports 9200/9300 were opened during the upgrade process. Are these two issues linked to the same root cause or completely independent issues? Setup: 3 servers, 1 mgmt/DS on LAN, 1 DS in DMZ, 1 SQL. The agent has been updated on the devices. Any ideas how to resolve this?
Hi Guys, I have an issue with the soti surf browser. When I install and open it, the screen just flashes white I found that you need to enable few permissions as below. After enabling them it works without any issues. Just wondering if there are any scripts to enable this automatically
Hi I have been trying to put up an item on the kiosk screen which will take to a webpage when clicked. When the icon I clicked I want the user to be able to access the particular web page but when clicked on external links the user should be restricted from going there. I have input a web filter allow- en.wikipedia.org block-* I put up a https:// item on the kiosk, it takes me to wikipedia but it also takes me to other websites when clicked on the links, so I assume webfiles does not work on the https:// item. I then tried using the browsers:// item (browsers://en.wikipedia.org) when I click on the link nothing happens. Not sure I have to do enable chrome or something. I would have used soti surf browser but I am unable to install it on this device.
Hi all, Is it possible to automatically grand all required permissions when installing an app via Mobicontrol? Some command that I can add to the packages?
Does anyone manage honeywell dolphin devices? I am trying to push out a package containing EZConfig XML settings however the devices (CT60) have to be in provisioning mode to have the settings applied. I assume I can setup a pre and post install script in the package to enable and then reboot the device? Does anyone know the script string to enable honeywell provisioning mode and trigger the update? Seems like "watchsettings on" is not supported on these devices as they are enterprise not plus devices.
hey guys, is there any way for the end user to be able to save templates on Microsoft word and excel without needing to go into the "my Files" icon? we do not want the user to have access to "my Files" on the kiosk but would like to find a way for them to be able to save documents and be able to email them all on the kiosk.
Google Translate Is it possible to set both an Enterprise Application and a Managed Google Play Application in the Application Catalog Rule? However, the setup is now successful, the Enterprise Application does not arrive on the tablet.
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