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I have received documentation in the past that was a patchwork of links to different locations and I'm hoping there is something better out there. I have two servers I'm maintaining with third-party SSL certs and I feel like I'm walking on very thin ice every time I touch this area.
Hi, I'm trying to install Soti MobiControl on a new Zebra TC72 device. But I have not found an .apk that works, it always gives me the error "This device agent is incompatible with your device. Please contact your administrator". Does anyone have any idea if there exists a version I can use, and where to find it? Best regards, Daníel
Hello, I was wondering where I might be able to obtain an installer for a Zebra TC52 running Android 8.1 for your MobiControl Stage product? I have used your product for some time provisioning our legacy Windows Mobile devices and was curious if it existed in the same form for Android. I usually install this via USB for Windows Mobile via .cab
Hello all, i have some zebra tc75x device on android 6.0 and android 7.0. On this device we have the soti client on version : 13.6.0 build 1476 The server version is on version : 13.3.0.3454 i would like to disable the option under security -> unknow source But i've looks and nothing found ... Anyone have an idea about how i can disable this option ? Perhpas in the new version of mobicontrol or any other idea ? thanks for all
Are there any SQL DML scripts that should be run as a means of housekeeping prior to upgrading MobiControl? Should we shrink the database prior to upgrade?
I attended the SOTI partner event and I could swear that they said a brand new install of MobiControl version 13 would not have some of the components (ex. TLS 1.0) to support Windows Mobile/CE devices. It was suggested that the best way to support Windows Mobile/CE was to start with a version prior to 13 and then upgrade to 13. Are there any documents out there that can clarify this situation? Thanks much.
cant remote onto any samsung j6 android version 8, anyways to get round this
Hello Is it possible via MobiControl create a Schedule Task which start the distribution of the IOS update to the IOS devices Powershell ? Script ? Task ?
You have post this script : $MCUsername = "MobiControl username goes here" $MCPassword = "MobiControl Password goes here" $MCFQDN = "MobiControl FQDN Goes here" $ClientID = "MobiControl API Client ID Goes here" $ClientSecret = "MobiControl Client Secret Goes here" # You may want to figure out a way to encrypt the Password and the Secret, that's best practice $IDSecret = $ClientID + ":" + $ClientSecret $EncodedIDSecret = [System.Convert]::ToBase64String([System.Text.Encoding]::ASCII.GetBytes($IDSecret)) $Body = @{} $Body["grant_type"]="password" $Body["username"]=$MCUsername $Body["password"]=$MCPassword $Header = @{} $Header["Authorization"] = "Basic " + $EncodedIDSecret try { $response = Invoke-restmethod -Uri https://$MCFQDN/mobicontrol/api/token -Method POST -Headers $Header -Body $Body } catch { $($_.Exception.Message) } $Token = $response.access_token Write-Host "My MobiControl API Token is: $Token" #Now you can use the Token in other API calls by refering to the Token Variable.I want to send this script via the console script below via the powershell api call: sendintent -a "intent:file:///sdcard/clochecausses.mp3#Intent;type=audio;component=com.android.music;end" Can you add an exemple please ? In this script where to find client ID and client secret in the web console ( it is the name of the device ?, client secret is pin code ? ) Thanks a lot.
We have a need for attaching an alias for each device in MobiControl. The alias contains information about the owner and more. It will be approximately 10 characters long. I havent found any other way than to add a note to each device. The next problem is that we would like to find a specific device from its alias - ideally in a column in the list. Alternatively by using the search functionality. Is there any way to accomplish this? BTW changing the personalized name is not feasible, as we do not own some of the devices and as we cannot change the name from the office.
Hi, I'm using Android Enterprise to run a fleet of CT50s and CT60s. However, I recently enrolled a couple of devices, which won't install the applications from the Playstore. They're appearing in the App Catalog fine, but when I go to install, google play says "Your administrator has not given you access to this item". This is now happening on all new devices I enrol, but existing ones are still updating apps that are already installed. Does anyone have any idea what the problem might be? I'm using SOTI 14.2.1 Many thanks
We are staging Zebra handhelds, model TC56 and TC25. With Android version 7.1.2. And for some strange reason, roughly about 5% of the handhelds loses the functionality of the home button on the display. (circle icon in the bottom of the handheld). "Back" button works though. We are not using kiosk mode/lockdown or any kind of software that limits the handheld. Has someone got any clues to what can cause this issue? edit 1: tried to send a stagenow config, that would enable the home button. <wap-provisioningdoc> <characteristic version="7.1" type="UiMgr"> <parm name="HomeKeyUsage" value="1" /> </characteristic></wap-provisioningdoc> Didn't work. /Martin Ekman
Hello there, I have been trying to push out and make available in the Application Catalog an app called SecurePIM (version 7.75.2) to a set of test iOS (12.1.3) devices in our environment. SecurePIM is pushed automatically and works fine until I try to use the Application Configuration (xml) option to push out predefined settings such as the license code, the email address, etc. You will find my xml below:<dict> <recipientCertificateEmail>helpdesk@company</recipientCertificateEmail> <deviceSerialNumber>%SERIALNUM%</deviceSerialNumber> <license>license number goes in here</license> <userEmail>%ENROLLEDUSER_EMAIL%</userEmail> <activeSyncUser>domain\%ENROLLEDUSER_USERNAME%</activeSyncUser> <activeSyncServer>server goes in here</activeSyncServer></dict> I noticed that if I add the proper xml headers, I get a error message stating "The configuration command you entered must have 'dict' as the root node. Please check your configuration and try again".... hence the <dict></dict> tags and no <?xml version="1.0" encoding="UTF-8"?>. The other tags are specific to SecurePIM. SecurePIM requires the end user to register their app and type in their email address and password before they are able to use this app. The idea behind using the xml is to streamline this process so all users need to do is type their password and the app would be pre-registered. I have been in discussions with our SecurePIM reseller who told me (and even showed me official how-to documents) on how to get this feature working in other MDM, however they have not worked with SOTI previously so weren't able to assist me. It is worth noting that when attempting to use xml application configurations, the app itself does not get pushed to the devices nor am I able to install it via the Application Catalog even though it is there.I am hoping that a SOTI team member or a forum member has had some experience with application configuration xml for iOS devices and are able to shed some light on the problem. This is my first time attempting to pre-configure an app that we want to make available for our users. Happy to provide any further information as required to hopefully get a solution to the problem. Thanks in advance.
Looking for some insight in how to best accomplish this. We have active directory integration, but quickly realize that passwords are not passed through. Our WiFi Network is WPA2 802.1X. In our auto join Wifi profile we have the Protocols set to LEAP and PEAP, username as domain\%ENROLLEDUSER_USERNAME%. There is no macro for password, so we've left it blank. When a device with this profile tries to join the network it fails. If we try to manually connect, it gets the correct username but there is no box to enter the password and the connection fails. Thanks, Michael
Anyone with a good link/guide on how to create a NFC tag that can be used for enrolling devices to android enterprise. I a bought a NFC reader/writer: https://www.shopnfc.com/en/nfc-readers-writers/214-acr1281u-c2-nfc-uid-reader.html and severla different NFC tags from 1k to 4K of data but no mather what i do i dont manage to write to them so that they work on the welcome wizard screen
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