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Hello, I am trying to figure out how to change preset values for the settings that I'm allowing with the Settings Manager on AndroidPlus devices. I would like to change the preset of screen timeout to 5 minutes and it say "You can add preset values for any of the settings using Feature Control." The only feature control I see is under Restrictions and that doesn't have any screen timeout settings. Am I missing something? We are running MobiControl version 13.3. Thank you, Sean
I use EHS (Enterprise Home Screen) to lockdown my devices. What would be an easy way to tell the device to use EHS as the default launcher. Is there a way to do it in SOTI. Thank you
Does Android 9 officially supported ? I'm mostly interested in Android Enterprise (Manged Device) solution. What features are supported ?
Hi, I have an issue with the installation of MobiControl. System is running Server2016 with all Updates installed and SQL Server 2016 with an extra instance for SOTI. Any ideas? thanks in advance Stefan
We deployed on the C-five (Coppernic Android+ Device) a new apk via Lockdown. We have the message ''Screen overlay detected'' when we open the application. In the ''Draw over other apps'' menu, I change the Mobicontrol permission but we have still the message ''Screen overlay detected''. Do you know why ? Thanks
Hello all, I'm currently trying to create a new "Add Device" rule in order to enable our users to enroll our company standard within Soti MobiControl. Is there or can someone point me in the direction of a OnePlus6 device agent? or provide some steps so that I can do this myself? Thanks Rob
Is this possible, I guess it is but on the upgrade path it goes 12.4 to 14
Hi I want to aceess a website, which ask to the browser for a certificate. For this, i want to issue a certificate for each device over our internal certificate authority. In MobiControl, if I choose "Device Certificate" in de CA Template, chrome is unable to find a certificate on the device. If i choose "User Certificate" in the CA Template, chrome is able to find the certificate. But with this option, i need to add a user to each device. The Devices are not personal, its shared between different users. Is there a way to issue a certificate with MobiControl with no assign user to the device? Or wich is the best option for this use case? We use Zebra Devices with Android 7.1.2 in Android Enterprise Mode Thank you for you information. Best regards Markus
Hello, We're planning to sell about 20 used devices. I need to factory reset them and also want them to be "gone" from my MobiControl environment completety. I'm trying to avoid the need to reset them via SD Card or ADB. The Devices are ZEBRA TC51 running Android 6.0.1 I was planning to unenroll all devices in the webconsole first but if I do that I cant send the script for factory reset anymore. The .zip-File for the Factory Reset is already on the devices. How would you guys handle such a request?
Hi,Type: Android EnterpriseDevice: Zebra TC25How can I change the name of the devices that was already enrolled? By default, it is %autonum%, right now I want to map a person's name binded by device serial number.
Hi Guys , we have Samsung devices with ELM agent . our geo fencing is not working as expected when device is on and going out of geo fencing then it is generating alert . but if device is off and we moved out of geo fencing and then we switch on the device then it is not generating any alert . device detail is as below Device Galaxy A8+ (2018) Galaxy Tab Active2 Model SM-A730F SM-T395 OEM Version NMF26X.A730FXXU2ARB6 NMF26X.T395JXU2ARB2 Agent version 13.5.0.1496 (ELM) 13.5.1.1044 (ELM) OS 7.1.1 7.1.1 MDM version 13.4.0.4822 13.4.0.4822
Hi everyone, I use SOTI HUB for sharing documents, after sharing I want to run a script or another procedure to delete the file cache for example powerPoint, Word, PDF. is there a procedure to do that? Thanks,
Hi, I've discovered recently that wipeapplication command is not supported by Android Enterprise. Question: I have multiple applications installed and want to clear user data for a particular app (that's why full device wipe is not an option). Maybe there are some other options? P.S. Sadly documentation doesn't note that wipeapplication is not supported https://www.soti.net/mc/help/v14.2/en/scriptcmds/gsrindex.html?gsrid=reference/androidplus.html
It is possible to configure Soti Hub to read the files published in the content library or the file manager of Soti MobiControl
It is possible to connect to the files of an online shared point site without the authentication of office 365
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