Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 3 answers

    Screenshot every 3 seconds? Solved

    Is it possible on SOTI Mobicontrol to capture screenshots of Windows 7/10 Desktops Screen for every 3 seconds?

    SOTI MobiControl
    8 years ago
  • 0 votes 1 answer

    Location Service is not working Solved

    All my devices are IOS and when attempting to use the location services, it times out. I have checked the configuration settings in the Rule Data Collection and they seem to be correct What troubleshooting methods can I apply to figure out why location service is not working.

    SOTI MobiControl
    8 years ago
  • 0 votes 4 answers

    Screen Timeout

    We have a bunch of Android tablets that are at 10 minutes for screen timeout.  The max the OS allows is 30 minutes.  I recently came across Android Settings Manager and have pushed it to a test device I have.  We are using a lockdown screen and I would like to avoid any user interaction if possible.  Is there a way for me to push Settings Manager with Never for screen timeout where the users don't have to change it?  I'm hoping to push the app and not show it on the lockdown screen.  If not, is there any script I may be able to run to change my screen timeout from 10 to 30 minutes?   I was given this...  Writesecuresetting –sys screen_off_timeout 1800000  (did not work) - Android 6.0.1 Thank you

    Android
    8 years ago
  • 0 votes 2 answers

    MobiControl 14 and Chrome

    Hello, I have upgraded SOTI to latest version 14, and now I'm only able to connect using IE. Chrome returns the error below. Which certificate or security configuration do I need to set to be able to connect using Chrome? Thanks Fabrizio

    SOTI MobiControl
    8 years ago
  • 0 votes 1 answer

    Sound control for Android + SONIM XP7

    Hello, I would like to know how to limit the use of the sound control buttons using a Android + Sonim XP7. Best regards.

    Android
    8 years ago
  • 0 votes 3 answers

    Android for Work Divide for Productivity no longer supported

    Hi Everyone, Looking for guidance as Divide for Productivity is no longer in the Google Play store. We have some hardware(non Samsungs) that are using the Android for Work platform and we've configured the Exchange for Divide. We are now unable to install Divide for Productivity within the work space environment which means Exchange email can no longer be configured. I heard that Exchange for Gmail only works when you have register the domain via Google? Any other option I have?

    Android
    8 years ago
  • 0 votes 9 answers

    Device Name after reinstall zebra Scanner

    Hi, i have a problem with the device name. i have a zebra / symbol MC92 CE7 installed with an agent and everything works perfect. only when i want to reinstall the scanner with a diffrent agent (and diffrent device name) the scanner keeps the 'old' device name. the rest of the 'new agent' is working fine. like device target. Old device name ( agent WH700 / target folder wh700_staging) : MC92N0CE_WH700 new device name ( agent WH100 / target folder wh100_staging):  MC92N0CE_WH100 what did i do: factory reset the device (mc92) delete device from soti when it is offline reinstall the device with the new agent (agent wh100). check if the device installed the new agent --> Yes device name still MC92N0CE_WH700. NOT correct device location WH100_staging. Correct. anyone an idea?

    Windows
    8 years ago
  • 0 votes 9 answers

    How can I type the admin password in remote session when using Kiosk-mode Solved

    Is it possible somehow to type in the admin password for the device with a kiosk mode? Normally, when I'm physically holding the phone, I can close the kiosk mode By long pressing the back-button and then type in the admin password. How do I do that in the remote session...? The device is Samsung Xcover 3

    Android
    8 years ago
  • 0 votes 1 answer

    Change Storage Directory that MobiControl utilizes in On Prem Version?

    I installed MobiControl v13.3 to a D drive but a lot of the packages and files are being consumed on the much smaller C drive. How can I redirect MobiControl to utilize the D drive instead?  MobiControl is installed at D\Program Files\SOTI\ but it is consuming a ton of storage in C\ProgramData\SOTI\

    SOTI MobiControl
    8 years ago
  • 0 votes 2 answers

    Can you export Packages?

    Is there any method (official or unofficial) for exporting Packages from an existing MobiControl instance so that they can be migrated to a new instance if you no longer have the original Package file?

    SOTI MobiControl
    8 years ago
  • 0 votes 1 answer

    Is there a simplified method for duplicating an existing folder in order to create a test folder?

    The scenario is duplicating a folder, including all currently applied Profiles & Rules. in order to be able to test out a particular change on a subset of device. I understand this is somewhat possible today by manually assigning the same profiles from the original folder to the new test folder but is there a more automatic way to handle this? Is there otherwise a better method for establishing test groups of devices?

    SOTI MobiControl
    8 years ago
  • 0 votes 1 answer

    Android agent & Permissions Solved

    Can i install an Mobicontrol Agent without giving all the permissions? I mean the permissions which install asks before enrollement, example full rights to pictures, phone calls and addressbook?

    Android
    8 years ago
  • 0 votes 2 answers

    MobiControl Stage Client for Samsung not connecting using Android 7

    Hello, we discovered a problem when trying to enroll Android 7 Samsung devices with MobiControl Stage Client from the GooglePlayStore. The enrollment process never gets over the first step (Connecting to server). The error sounds like follows (translated from german): "No registration. Try again or contact the administrator." When using devices with Android 6 or lower we are not experiencing any problems and the device enrolls correctly. Any ideas? Thank you!

    Android
    8 years ago
  • 0 votes 2 answers

    Remote Control clipping or stretching the device screen

    We're seeing a scenario with Remote Control on a Zebra WT6000 in which the screen is being either clipped or stretched. Is there anything we can do to avoid this? MobiControl 12.x

    Android
    8 years ago
  • 1 votes 2 answers

    OnePlus Agent? Solved

    Is there gonna be a agent for OnePlus devices to use Android+ features?

    Android
    8 years ago

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