Community - SOTI MobiControl

Community - SOTI MobiControl

There's a new home for Articles. Find Articles on Our Product Support Page.

SOTI MobiControl Discussions


  • 0 votes 2 answers

    Samsung Android 14 Import Contacts no longer replaces contacts

    Hi, We have a problem, import_contacts_vcf %sdcard%\contacts.vcf 1 no longer replaces my contacts but only adds them to the existing contacts.  Did something change in the latest MobiControl Agent version? We are running on Samsung A53 5G with Android 14 on latest version. MobiControl Agent 2024.0.5.1062

    SOTI MobiControl
    a year ago
  • 0 votes 3 answers

    Mobicontrol 15.6.x download link

    Hello; I need mobicontrol 15.6.x version. Where can i find download link? Thx

    SOTI MobiControl
    a year ago
  • 0 votes 6 answers

    Automating .pcg

    Good morning everyone! I know this question has been asked over the years, but I thought I would revive the topic. I am currently working on automating the process of building and deploying .pcg files to our server. I am currently on MobiControl 15.4 and all of the devices are Samsung Tab active 2's and 3s. OS versions running from 9 up to OS version 13. I have automated certain parts of the process, i.e leveraging the API to post profiles and packages to the server and setting up pipeline for deployment. The issue I am running into is the actual building of the .pcg. I have researched this form through and through, I have tried using the PkgUtil command line tool. That works fine, however, I need to be able to set certain parameters while building the .pcg file. For example, I need to set the location of where the file is saved and to set the option of 'Do not uninstall the file'. Has anyone had any luck with such a process? I have 10 of thousands of devices to make profiles and packages for. I am looking to automate this process as much as possible. Any and all information and help is greatly appreciated.

    SOTI MobiControl
    a year ago
  • 0 votes 4 answers

    Application permission Solved

    Hello,On my ZEBRA ET51 (Android 11), I need to authorize 'Display over other apps' and 'access to manage all files'. I've tried the following legacy script but it doesn't work.afw_set_permission_grant_state com.solutys.keyboard android.permission.WRITE_EXTERNAL_STORAGE allowafw_set_permission_grant_state com.solutys.keyboard android.permission.MANAGE_EXTERNAL_STORAGE allow Would you have a solution for activating these 2 permissions via a script?

    SOTI MobiControl
    a year ago
  • 0 votes 2 answers

    Google Find my Device Solved

    Hi, how can i Activate Googles "find my device" App i can't login with a sperate googel Account 

    SOTI MobiControl
    a year ago
  • 0 votes 3 answers

    Troubleshooting Enrollment Issues on Cloud SotiMobi Control Server

    Howdy all, I am attempting to enroll some Samsung A9+ tablets. After successfully enrolling ~20 tablets, I have 7 tablets that will not enroll. I cannot seem to find where enrollment logs are located on the cloud server so I can troubleshoot further. Can someone point me in the right direction? I am on version 15.6.3.1018. I also have a support ticket in, but would like to resolve this myself if possible because it is faster. Thanks!

    SOTI MobiControl
    a year ago
  • 0 votes 3 answers

    Enrollment enhancing - disable sound notifications during enrollment - draw over other app permission keeps prompting after enabling setting

    Good afternoon For enhancing our enrollment of devices we looking for a solution for 2 minor problems: - disable sound during enrollment, in other words set sound of the device to '0' but with the possibility for the user to adjust it again. - Draw over other apps permission is needed for Xsight, after enabling in settings this keeps prompting in SOTI Mobicontrol-app, this dissapears after rebooting the device but is slowing down enrollment. Thanks for your advice Kevin

    SOTI MobiControl
    a year ago
  • 0 votes 1 answer

    Bluetooth Discoverable

    Hello, how can i set Blooetooth permission that the device is discoverable via Script. ? android.permission.BLUETOOTH_ADVERTISE

    Android Scripting
    a year ago
  • 0 votes 1 answer

    Work App Notifications Not Waking Screen - COPE Enrollment on Pixel 7a

    I dont know if this is something unique to pixel devices, or if it has affected others, but I am noticing on my devices, that the the apps in the Work Profile do not appear to be waking the screen, despite the phone vibrating and pinging to make you aware that say for example a message has been received.   I have had a look in the notification settings, everything appears to be turned on for the app, yet the screen does not wake like the apps in the personal profile.  Any help would be appreciated.

    Android
    a year ago
  • 0 votes 4 answers

    Enabling Developer Options and disabling wifi scan throttling via script

    I am trying to find a way to: 1) Enable Developer Options/Mode 2) Disable Wifi Scan Throttling with android scripting but not having any luck. One of the locations I manage, seems to be having issues with wifi dropping but only with the Samsung Tab A8.  The android phones we have on the same network do not have the issue.  One of the onsite techs disabled wifi scan throttling and it seems to have had a positive result.  If I can avoid having them touch every device to change this and instead can push it out with soti it would help a lot

    Android Scripting
    a year ago
  • 0 votes 2 answers

    Remote-Control plugin for Google Pixel 6

    Hi,i am currently trying to remote control Google Pixel 6 with Android 13. When i try to remote control the device, a window on the device pops up and asks the end-user "Start recording or casting with SOTI MobiControl" with the option to cancel it or "start now".Is it possible to get rid of that window, so the remote control starts without this question?Soti Mobicontrol: 15.6.4.1006Soti Agent: 2024.0.5.1062

    SOTI MobiControl
    a year ago
  • 0 votes 4 answers

    SOTI Mobi update error Solved

    Hello, I want to check install proccess and features, but I'm getting this error: My collegue installed the newest version few days ago. From 15.6 to 2024.0.1.1020. From that point there occured some alerts in console about Search function. And missing service. I know SOTI swap logic with searching in the newest version but something is wrong with our install right now. thanks for any help

    SOTI MobiControl
    a year ago
  • 0 votes 5 answers

    Search Criteria by Custom Attribute? Solved

    Hi There, I have a custom attribute in our SOTI instance which is "Nickname" I'm unsure wether this is a default attribute in SOTI or this was added by someone in the business in the past? I am able to use this as a search filter as a device property, as pictured. I have added another custom attribute which is "state" however but I am unable to search by this filter. See pictures below. Is it normal to not be able to search by a custom attribute? I have tried doing a search index sync since adding the "state" attribute, but no luck. Thanks, Adrien.

    SOTI MobiControl
    a year ago
  • 0 votes 4 answers

    How to block users from installing APK files on Zebra ET45 devices Solved

    Hello, Sale people use these devices for their daily activities . I have a Lockdown profile configured but have unrestricted access to the Settings app to configure WIFI, BLUETOOTH, DATA settings Now I cant find any setting that stops users from downloading APKs from the internet and installing them Can I do something in this sense?

    SOTI MobiControl
    a year ago
  • 0 votes 8 answers

    problem with images in lockdown dosn't appear !

    I import image as a logo for my template and add to it, but it dosn't appear in lockdown 

    SOTI MobiControl
    a year ago

Top 3 Contributors of The Week

View All

Earn Contributor Badge

More info
  • Diamond
    Diamond New

    Top-tier experts who are delivering outstanding content. Should have more than 7000 points.

  • Platinum
    Platinum

    Experts who are consistent with great content. Should have more than 1000 points.

  • Gold
    Gold

    Highly experienced members with valuable inputs. Should have more than 700 points.

  • Silver
    Silver

    Beginners taking the initiative. Should have more than 500 points.

  • Bronze
    Bronze New

    New contributors starting their journey. Should have more than 250 points.