Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 8 answers

    problem with images in lockdown dosn't appear !

    I import image as a logo for my template and add to it, but it dosn't appear in lockdown 

    SOTI MobiControl
    a year ago
  • 0 votes 3 answers

    automatic pairing on Zebra TC72 Android with SotiMobicontrol lockdown Solved

    Hi, Is there a configuration so as not to have to confirm the pairing of a Bluetooth headset during an NFC contact? Bluetooth management is authorized in the lockdown profile but each time you connect a headset, there is a window asking to confirm the connection. I would like there to be no confirmation window and the connection to be confirmed automatically.

    Android
    a year ago
  • 0 votes 1 answer

    Enrolling Device as COPE - Cannot locate device

    I am looking to enrol my Android Pixel 7a's with a Corporate Personal (COPE) enrollment policy.    After enrolling and testing functionality, i noted I could'nt locate the device remotely, with it always timing out.  Looking at the Location permissions on the Pixel 7a itself, I can see that the SOTI Mobicontrol app has not been granted the location permission for the version of it with the little briefcase (im guessing the work profile version of it).  If i manually grant it permissions, I am able to locate the device on the mobicontrol console.   Surely this permissions should be granted automatically, or be requested as a part of the enrolment, which it is not.  It isnt even an option to request this during setup. Anyone else come across this?

    Android
    a year ago
  • 0 votes 2 answers

    App only works if its in the kiosk lockdown?

    Hi,  I'm a little lost with this one... I was wondering if someone could help. We use the jobwatch app (Bigchange) we have a section where it opens a hyperlink into Samsung internet to allow a customer to allow for signatures that sends straight to designated emails. I have allowed the Samsung internet app to be used inside kiosk however, the only way I can get it to work is if its on the lockdown screen on our kiosk? Is there a way to get this to work without it being on there ? 

    SOTI MobiControl
    a year ago
  • 0 votes 3 answers

    Start bluetooth search remote by Script on Zerbra and Honeywell

    Hello, I would like to make the Bluetooth names of my devices permanently visible. Currently, I can only find them when I go into Bluetooth settings. This would be for both Zebra and Honeywell devices. Alternatively, it would also be good if it could be started manually via a script.

    SOTI MobiControl
    a year ago
  • 0 votes 4 answers

    possibilty to kill application due inactivity

    A customer uses an Enterprise browser solution of honewell android devices (VM1A and CK65). After an certain time, the backend will drop the user session when it's inactive for approx an hour. There are some problems with the frontend, which thinks that de session is still active. Is there a solution that we can trigger an application kill when a device hits the inactivy treshold?

    Android
    a year ago
  • 0 votes 4 answers

    If I create a profile in MobiControl and send it to a device, if it doesn't have Authentication added in it it breaks Mobi on the device Solved

    I am setting up ipads for children to play games on in public libraries. I am using an App policy to push all the apps to the devices. We are locking down Internet etc so I am using a Profile, using Feature Control to disable things. We do not want passwords on the devices.  The problem is when I assign the Feature Control Profile to the device without configuring Authentication in the profile it breaks Mobi Control on the device (It works fine if I add Authentiction to the profile). When you attempt to open Mobi on the device it pops up quickly saying App not configured then closes.

    iOS
    a year ago
  • 0 votes 8 answers

    Devices with wrong date & time can't connect to MC server Solved

    Hello all, We have a problem with some of our devices. For some reason they sometimes change their date & time to somewhere in 2014, as long as they are connected it's no big issue as we can just send a script to adjust the timesettings. But when the devices disconnects it can't reconnect as the time is wrong. I have manually changed another device in our test environment and when I set it to, for example 2020, it has no issues with connecting. Is there a way to change the minimum date/time on our server to allow devices to connect? We are running mobicontrol server 15.5 with android 5.1.1 devices running mobicontrol client 15.2 (zebra TC70). Kind regards, Jens

    SOTI MobiControl
    a year ago
  • 0 votes 1 answer

    Block Access to Microsoft Store

    Hi everyone, on Windows if i am not mistaken we can enable/disable Microsoft Store, but i tried it today and it won't work, i enable "Enable Private Store only" on Windows Modern Feature Control and login to laptop using non-admin user, but I still can access microsoft store. Anyone know how to do it?

    SOTI MobiControl
    a year ago
  • 0 votes 4 answers

    How to get Username to populate in MobiControl Solved

    We've got about 1300 Android devices in our environment currently but none have them have a username attached so we don't know who each device belongs to.  Is there any way to collect the username data from each device? Changing the enrollment policy won't really help since they are already enrolled.

    Android
    a year ago
  • 0 votes 1 answer

    Displaying image file in Native lockdown.

    Hello, I have copied an image into the 'Proglove' directory of my ZEBRA terminal. I have no problem displaying the image in an "Activity Supression" lockdown.I use the following item:File://mnt/sdcard/proglove/proconfig.pngBut it doesn't work if I change my lockdown type to native. Do you have any idea what is blocking in native mode?

    SOTI MobiControl
    a year ago
  • 0 votes 4 answers

    How to remove the screen rotation icon in "Activity Suppression" lowkdown. Solved

    Hello,I have locked the display of my ET51 tablet in portrait mode and disabled automatic rotation.When I rotate my ZEBRA ET51 tablet (putting it in landscape), an icon allowing me to change the screen rotation appears at the bottom right of the screen.How can I prevent this icon from appearing in "Activity Suppression" lockdown mode?

    SOTI MobiControl
    a year ago
  • 0 votes 3 answers

    Admin Mode - Lockscreen on Lenovo P11 Solved

    Hi Everyone, Getting a try on some Lenovo P11 into Mobicontrol. Seems i'm able to find everything needed, except a thing.. on each other device we use in Mobicontrol we got the ability to switch to admin mode from Lockdown (Some device require swipng up, other to keep "return" button pressed.) None worked on the Lenovo P11. Anyone that have tried and know how to manually switch into Admin mode? Regards Steeve

    SOTI MobiControl
    a year ago
  • 0 votes 2 answers

    Possibility to trigger a passthrough of information from SHARED DEVICE USER/Current User to a third-party entity (e.g., ClearPass)...Webhook?

    Hi, I wonder if and how it would be possible for the information from here: MultiUserDeviceInfo{description:    Shared Device Details State*    stringGets or sets SharedDeviceState Enum:[ LoggingInRemovingManagedApps, LogInErrorRemovingManagedApps, LoggingInRelocatingDevice, LogInErrorRelocatingDevice, LoggingInRemovingProfiles, LogInErrorRemovingProfiles, LogInError, LoggingOutRemovingManagedApps, LogOutErrorRemovingManagedApps, LoggingOutRelocatingDevice, LogOutErrorRelocatingDevice, LoggingOutRemovingProfiles, LogOutErrorRemovingProfiles, LoggingOutDisablingPasscode, LogOutErrorDisablingPasscode, LogOutError, LoggedIn, LoggedOut, NotAvailable ]CurrentUserSession    {description:    Gets or sets CurrentUserName UserName    stringLoginTime    string($date-time)LogoutTime    string($date-time)}LastUserSession    {description:    Gets or sets LastUserName UserName    stringLoginTime    string($date-time)LogoutTime    string($date-time)}} to passthrough into a third-party entity. Any idea will be highly appreciated.

    SOTI MobiControl
    a year ago
  • 0 votes 10 answers

    Getting a device's IP address with the Javascript API Solved

    Is there any way to get a device's IP address using SOTI's Javascript API? When I call the below function from within the API, I get back "undefined", but getting the same info using the %HOSTNAME% macro using legacy scripting returns an IP, is there anything I'm doing wrong here? var ip = mobicontrol.network.IpAddress.hostName; mobicontrol.log.info(""+ip); The log was just to test what value gets returned from the variable above.

    Android Scripting
    a year ago

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