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Is there a way to enable sound notifications from Microsoft Power Apps when being opened from the lockdown policy? All sound settings are enabled on the device and in settings but still no sounds.
Hi Everyone, I configured the Shared Device function on a onpremise server with a connection to LDAP. We can see the user group which we want to add. When we try to login into the account we always receives an error and it is also unable to "reset" this error without disableing the shared device function. Do you guys have any idea what is wrong? MobiControl Version is 15.4.0 MobiControl Agent version: 2024.0.2Some screenshots were you can see the error:
Morning Everyone, I am using FileSync in SOTIMobiControl to upgrade the firmware of my MC93 RF terminal. I would like to use mxconfig /sdard/packages.upl as a script set in FileSync but I am getting the message "OS update has failed to install...." on the device. Running it with install_system_update "/sdcard/11-39-27-00-RG-U02-STD-HEL-04.zip" as script set in Filsync works. But I have to do that for each zip file Is there any other way to run the zip files in one command? Thks in advance
Hello all, We have AD/Azure server intergrated to Soti and we are trying to figure out how to use the log in window feature to be able to have users log in using their AD credentials to avoid them having 2 passwords/Accounts. (Local account/ AD accounts) Has anybody else succesfully been able to get this done after intergrating AD/Azure server ? We have a Support case open but wanted to see if anybody else has done this that can give us details. any info is much appreciated Thank you
I've been using our SOTI instance for about 6 months, and enrolled 100 of the identical tablets. Very minimal issues along the way. Nothing has changed in our environment. Now suddenly, as I'm enrolling the next batch of 30 tablets (same model) having nothing but constant issues when pushing the initial profiles that result in installs. I'm trying to install our LOB application, Settings Manager, and XSight Agent. Sometimes none of these fail but more often than not, I have at least 1 failure - sometimes 1 fails, or 2 fails, or all 3 fail. Always the same error - Failed to install, (File I/O error). Clicking revoke profile and then install profile always fixes it. I saw a previous thread here discussing the same issue. Someone mentioned turning on logging, but it's too late at this point, because if I turn it on, it won't fail again a second time. It's just weird it worked so smoothly for the first 6 months and now a bunch of tablets are having the same problem. It's not the end of the world, since there's a manual workaround, but is slowing down the building process slightly.
We have a GooglePlay Store app called SmarterDriver which we deploy to our android enterprise devices and this has been working perfectly until recently when the app was updated in the play store. Now when you launch the app from the lockdown screen you are unable to get past the applications sign in button. Clicking on the button does nothing. Revoking the lockscreen lets you see what is going on - basically after launching the app you get a sign in button, when you click the sign in button this opens a webpage and then you can sign in. Adding the URL to the lockscreen and then clicking on the shortcut link to the URL does allow you to sign in directly to the website which the app is redirecting to, but this is not ideal in case the vendor updates their URL (I know we could push out the URL) There is no change in behaviour when clicking on the app from the lockscreen despite the URL being present as another entry on the lockscreen. Is the only way to get round this to install the app from the playstore as we are already doing but have no entry to it on the lockscreen and instead just have the URL on the lockscreen? Ideally is there some way to whitelist the website without adding it to the lockscreen and without providing an entry point directly to the URL from the lockscreen
Hello everyone, I have purchased a new Zebra TC58 device (Android 11) and would like to be able to control it via SOTI. It has been staged with Android Plus using an Enrollment ID directly, so the SOTI agent is present right after setting up the device. The remote control function is not working correctly because when I try to remotely control the device, only a white screen appears. However, the device activates the screen as soon as I attempt to access it (indicating that it recognizes my attempt to access), but I can neither see the device in the browser nor control it. This issue persists even after reinstalling the profiles, restarting, or checking in. Initially, I thought it might be due to the OS version, so I updated it to 11-25-02.00, but this did not resolve the problem. Have I missed something? Can someone help me further? Thank you and kind regards.
Hello, We used mobicontrol on version 15.5.1.1010 on premise configuration. Device used is Zebra TC75X under Android 7.1.2 enroll A+ agent 15.2.0.1025 And some new device TC58 android 11 enroll AEDO and agent is on version -> 2024.0.1.1056 Our device used only private network (wifi, apn). For to used a new app, devices need to go to internet now -> wifi / apn. We add the proxy on wifi, push all to device, and the result -> we have access to the app on internet. Of course, network team open all. If i do the same for apn, config apn + proxy and try i can not access to the web site ... Error name is ERR_NAME_NOT_RESOLVED On wifi, i can add/edit the proxy on device setting, It's easy to check if what we configure is right. But on mobile network, i can not find the proxy for the apn on device setting ... Can someone can help me or have some information about how to see if proxy is added to the apn ? thanks for your help
Hello, I'm writing to you because I need help adding a "Bluetooth Settings" shortcut to a profile created on Samsung Xcover5 devices. I'm using the lock function on the profile and would like users to be able to easily pair a device. Without the user being able to access the other settings. Just as is possible with Wifi management using the Action://CONFIGURE_WIFI parameter. I've tried the Settings Manager application, but it's not compatible with the creation of a professional profile. I tried disabling all functions in "Function Control" and leaving only Bluetooth management, but this still leaves a lot of settings accessible. I hope I've made myself clear.Thanks in advance for your help.
Hello We set up Zebra TC21 yesterday and then we noticed that when we are in lockdown / kiosk mode, the popup to connect the printer does not appear. If we deactivate the kiosk mode it works without any problems. How can this be activated or what solutions are there? TC21 - Android 11Zebra ZQ610 Agentversion: 2024.0.1.1056
Hello , I have a question. I am using profiles to install an apk on devices(zebra mc33). I am using different profiles for the same application depending on the version (i do that because i have to update many devices and not all together). So for example i have a profile named (apkv3) and i want to upgrade on (apkv4)i will make a new profile named apkv4 and assign it to the devices i want to update (the apk wont install because the previous version is still there so i just revoke the profile v3 and force package reinstall v4. (i know its not optimal but it works for now ) . Today i assign the new profile on all devices in preparation for update ,and knowing it will not apply itself if i do not do it manually, i also had some devices already updated on v4. The apk v4 that was already updated got deleted while the package was showing as installed this did not happen all the updated devices but in some groups and i cannot see the reason (i had to force package re installation on an already showing installed profile to fix the issue) Sorry for the wall of text.
We have Samsung tablets and can't figure out if there is a writesecuresetting script or something to enable / disable dark mode. Has anyone figured out how to do this?
Hello, I just wanted to confirm the best way to remove a device fully from Mobicontrol if enrolled as Android Enterprise (using afw#). We have tried: Wipe the device in Mobicontrol console Delete the device from Mobicontrol However some of the devices have reappeared after being booted. We think this may have been due to the devices being off/offline when the commands were sent. Would the above process be best if the devices are turned on at the time?
After exporting a device list with " agent disconnect time" in it, it's alomst impossible to transfer it to Excel. Did anyone succeed to transfer this list to Excel and normally sort on dates or create a pivot table?
I have fleet of samsung devices that are on the wrong time zone, I cannot use soti's time sync option as these devices are across different time zones. All my woes would be solved if this script would work but as the last line is attempting to edit a secure setting and not a global setting it is getting a permissions error. (Set timezone based on location is off by default on multiple devices) writesecuresetting -glo auto_time 1writesecuresetting -glo auto_time_zone 1writesecuresetting -sec location_time_zone_detection_enabled 1 The error from the ADB logs is below script-executor|E|DO|[net.soti.mobicontrol.script.s0.n:37] Failed to exec script command: writesecuresetting [-sec, location_time_zone_detection_enabled, 1]|java.lang.SecurityException: Permission denial: Device owners cannot update location_time_zone_detection_enabled Anyone have any ideas on automating this a different way?
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