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Hi, we have an on-premis server running latest version. Since the KB5022286 was installed today we have had lot of problems in the enviroment and the search service stopped working so we cannot see our devices. Anyone else?
Hello all, I would like to add apps to our Mangaged Play Store that only a certain group of devices can see. The other apps should then be visible to other devices. Does anyone here have an idea how I can restrict this?
Hey All, I have tried to enroll Several Samsung A14's because our verizon rep said they cannot sell A13's anymore. When you try to download the mobi control OEM Specific plugin for samsung it says it is not compatible with this device. So I created an enterprise enrollment policy and enrolled it with the AFW#mobicontrol and our enrollment ID. Which does enroll it as a work managed device. However, it does not prompt for knox activation and the MDM API listed is not samsung knox and only shows Remote view. The Release notes show that Enterprise and Classic android are supported for android 13. Is the A14 simply not supported yet?
HiI've had this script that I run to let the user assign a name to the device. This worked on an older version of Mobicontrol but on the latest version I'm getting an error where the script fails to write to a file. #!/usr/bin/env js var file = new mobicontrol.io.File('/sdcard/SOTI/attr_devicename.ini'); mobicontrol.message.createTextPromptDialog('Device name?') .withQuestionIcon() .withCallback(onConfirm).show(); function onConfirm(result) { if (result.inputText != null) { mobicontrol.log.info(result.inputText + ' is the name of the device'); file.writeText('[DeviceInfo]' + '\n' + 'DeviceName = ' + result.inputText); mobicontrol.agent.checkIn(); } }
I want to set automatic alerts over email but I dont have an email profile for this. Could you please guide me how to create an email profile.
I would like to create a package for Windows Modern devices that will send some files over and then run a PowerShell .ps1 script. Is this possible? Is this the proper way to call a batch file using a script delivered via a package? c:\basys\Retread.Mfg.Client.Windows_1.37.4.0_Test\ActiveSetupConfiguration.bat It does not run on the target device
Hi, I want to delete an enrolment policy. However MC is preventing this as "Unable to delete policy as devices are associated with this policy" I have no idea which devices have been enrolled with that particular policy. Is there a way to filter for these devices? ThanksAdam
I have two groups One has a set of apps assigned through an app policy, the other has no app policy. I have set up a signal configuration so if a sim is changed in the phone then it moves the phone to the group which has no apps assigned. When I change the sim on the phone it correctly moves the phones to the other group, but it doesn't remove the apps from the previous app policy. How do I get it to remove them?
I need a script to change specific Etreprise Browser settings in CK65 devices. below the xml of one setting <?xml version="1.0" encoding="UTF-8"?> <ConfigDoc name="EnterpriseBrowser"> <Section name="Configuration"> <Key name="pref_key_show_maintenance_due_alerts">false</Key> </Section> </ConfigDoc>
Does anyone have issues with Android devices failing to initiate TCP traffic behind enterprise firewalls after the QUIC (UDP/443) is dropped? I have Zebra devices with an Enterprise Binding to the Google Play store but they fail to present the opportunity to download the app in the Play Store. It just states the application isn't available in the Play Store application. The expected behavior for the QUIC protocol failing is the device then starts to communicate on TCP but some of these Zebra devices never do. Our company blocks UDP 443 traffic to Google destination hosts.
Might be a silly one but is there a way of turning a tablet on that has been turned off? Is there a script or anything it has mobicontrol installed on it.
Hello, I have difficulties installing the customer’s application on the device. The application can be installed on Android device from Play store after sign in with specific customer’s google account. It is not available only for the specific customer's account. I have created Enterprise Bindings with this account and connect it with the enrollment policy. Next, I’m creating app policy in order to search and install the application on the enrolled device, but the app isn’t available in the search to be approved. Best regards, Drago
Hello, a few weeks ago I had a problem installing Velocity package in a Zebra with Android 11 because I try to copy wldep files to this folder - %sdcard%\Android\data\com.wavelink.velocity\files\ - and from what I understood after Android 10 SOTI doesn't have access to the application folder. I search a little bit and solve the problem copying the wldep file to this folder - enterprise\usr\ and then apply a script to change file permission. Now I have the same problem with a Honeywell device (Honeywell CK65 Android 11) and I try to do the same, but it seems that enterprise\usr\ folder doesn't exist on the device. There is another folder I should copy these files in Honeywell?
Hello, Team! We're attempting to upgrade the operating system on Topicon devices with SOTI. One device is running Android 11 while the other is running Android 7. We are copying the zip file to the root directory of the SD card using file synchronization rule. The file synchronization rule includes a post execution script. The file is being transferred to the device. However, neither the post-script executed nor the error is thrown. We've tested following scripts. sendintent -b "intent:#Intent;action=com.utility.updatemanager.UPDATE;S.file=/storage/emulated/0/update mdt760 microlise 1.9.8.zip;end" sendintent -b "intent:#Intent;action=com.utility.updatemanager.UPDATE;S.file=/sdcard/update mdt760 microlise 1.9.8.zip;end" sendintent -b "intent:#Intent;action=com.utility.updatemanager.UPDATE;S.file=/storage/sdcard0/update mdt760 microlise 1.9.8.zip;end" We've tried install_system_update script as well which says as not supported. Can someone please tell me what could be wrong?
How can i set File and folder permissions for an app we installed for production When the device isn't on soti I can change the settings to "allow management of all files" when the device is managed by Soti I can't adjust it, it is greyed out on "Allow access to media only"
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