No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Good Day, On our VC80x Zebra devices the velocity browser is automatically uninstalled, At first I thought this happened as I hanged the application from Mandatory to Suggested in the App Catalogue as all my devices was affected, Then I removed the catalogue completely and assigned the application via a SOTI Profile, but still it gets removed randomly from some devices and this is totally random and may happen to 1 or 2 devices then for 5 hours nothing and then all of a sudden a few devices again. I get this error in SOTI: Error message received from device (Package [com.wavelink.velocity] does not contain default activity) when the app gets uninstalled, The fix is to force the package to be installed again I am lost and have no idea what else to do, I removed all my configs from the devices and just left the Application Profile & Package.
Factory resetting Android tablet with afw#mobicontrol and get the "SSL Handshake Failed" error after entering the enrollment ID. "The cert for this server is invalid. You might be connecting to a website that is pretending to be....." We access our deployment server via the cloud. MobiControl v14.1.5.1284 OS v10 Agent v14.4.0.1028
Greetings, We currently have Zebra TC52's and Samsung Galaxy Tab A that we enroll with no issue and use our Managed Google Play store, but our Zebra TC70's were AOSP devices and were unable to take advantage of the Managed google play store. I have upgraded a TC70 to Android 5.1.1 and switched to a GMS build, following Zebras release note instructions. When I try to use the AFW#mobicontrol tag in the device setup I am prompted with "Android version on this Device is not compatible with work accounts." Everything I can find says that this version of Android should be supported. Is there another avenue to getting these devices on our Managed google play? Are specific devices potentially not supported? Greatly appreciate any insight, and please let me know if I can provide any additional information. Thanks!
Hello. I am trying to install Soti Agent on my Lenovo Yoga Book (Android 7). After the default recovery, when prompted to add a Google account, I am entering afw#mobicontrol and I receive the message "Couldn't find your Google account". Why can this be? Thanks in advance.
hi, We recently had to re-configure replacement Blackberry KeyOne for some of our users and we're having alot of issue with permissions, ie Blackberry hub could not be granted permission. Due to this, we're not able to setup email, contacts. The current workaround is to use Outlook app for the email but contacts, calendar would not work. It appears that a newer version of mobicontrol is being installed. so, is it possible to setup afw#mobicontrol with older mobicontrol version? our existing KeyOne users do not have this permission issue. any other alternatives? on a separate note, when setup with afw#mobicontrol on our Blackberry phone, bluetooth contact sync never worked due to permission(greyed out). appears to be related. our server version is 13.4 any assistance is appreciated.
if I want to enroll TC25 devices via Android Enterprise, can I do QR Scan right from the very start I open the box and turn-on the device (Assuming google setup wizard prompts)? In short no user interaction. Only on the part when we configure the master device which has stage programmer in short. im finding what is the fastest way of deploying around 3000 devices
Hello everyone. I just enrolled a Moto E4 Plus smartphone using Android for Work (Device Owner). There are two persistent notifications that I want to hide (image attached): - An application has special access to your device. No idea how to hide this, without hidding all Android System notifications. - Account action required. Should I delete the Android Enterprise account after I enroll it? (We do not use a managed account, we let the user configure their own). Thanks in advance, Max.
We have Blackberry KeyOne devices that was setup with AFW#MOBICONTROL, managed device setup. Issue: Bluetooth contact sharing is greyed so users does not have contacts list on their car. It is greyed out even before it's enrolled. Same after enrollment. We do not have this issue with Google Pixel with same setup. Our Samsung devices are on Android Plus, no issues there. anyone have any idea? we submitted a support ticket and the rep is taking a long time to respond.. screenshot that says it has been blocked by administrator(even before it's enrolled) https://imgur.com/a/SPtzr
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points
Highly experienced members with valuable inputs. Should have more than 700 points
Beginners taking the initiative. Should have more than 500 points
