Home Button don't work

G
Gui
Iserba

Hello,

I have a problem with home button on kiosk mode with Samsung Galaxy A6.

When i exit kiosk via profile revocation or admin password and i reactivate it, the home button don't work on any application of the kiosk. so i have to kill application in order to return on kiosk mode.

I have tried different settings on Advanced Kiosk Settings, with no result. I can display a floating home button but it's not very useful.

The only solution i have, is to reboot the device, and then home button work again

Thanks,

Info:

SOTI Mobicontrol 14.1.8.1064

Agent tested: 

Google mobicontrol 13.6.0.1844

 
Google mobicontrol  13.7.0.1031
 
Device:
 
Samsung Galaxy A6
Android 8.0.0

Mode:

Android Enterprise

6 years ago
Android
ANSWERS
G
Gui
6 years ago

Update:

i have tested on other version (android 8.1 and Android 9) and it works.

So i think it is an incompatibility between this soti's version and Android 8