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TC75x Activity Suppression causing scan button to open recent app list

MH
Mark Henshaw
purolatorproduction

We just moved some TC75x devices from Android 7.1.2 to 8.1.0 and because of that I had to change the lockdown mode from native to activity suppression so the user can see the top bar. We are having an issue where every once and a while when pressing the yellow scan button, it is opening the recent application list and then kicks the user to the kiosk. I thought this was tied to Android 8 but it is also happening on our 7 devices where I made the lockdown change. Has anyone else experienced this?

lockdown zebra tc75x activity suppression
4 years ago
SOTI MobiControl
ANSWERS
MB
Marcus Breitenthaler
4 years ago

Hi Mark,

can you check if it helps when you have the Lockscreen with "native" mode & you have the Problem.

Send the Command "notify kisok on" if it is then Working ?

RC
Raymond Chan
4 years ago

If you don't need to use the yellow scan button at all,  maybe you can consider disabling/remapping the button with either Mobicontrol "hardwarekeys" script command (or possibly with Zebra OEMconfig).

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