Need help fast? Ask Pulse AI and get instant support.

Go back to homepage

Zebra TC25 Enrollment

Solved
RK
Radim Kadlec
Zebra Technologies International, LLC

I'd like to enroll my TC25 (BSP 03-11-03-0-NG-00-M1, Patch v3) to Soti MC 13.4 or 14.1. After an enterprise reset I use a StageNow profile to connect to the Wi-Fi, download mcsetup.ini and the Soti agent (ZebraMobiControl1350_1088.apk), install Soti agent and set it as DO. Once agent is started I see the message "This device agent is incompatible with your device. Please contact your administrator". Well, am I doing something wrong? How to enroll TC25?

8 years ago
Android
ANSWERS
MR
Milan Riha
8 years ago

Hi Radek,

You have to use Android enterprise agent for TC20/TC25 (GoogleMobiControl1350_1110.apk).

http://www.soti.net/oem?m=android%20enterprise

Best Regards

Milan

Solution
RK
Radim Kadlec
8 years ago

Yes, this seems to work. Many thanks!