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Disable screen lock and timeout in lockdown mode?

M
mtran
Plasman Group

Hello,

I am configuring some samsung tab A tablets for use as kiosks. (The kiosks are running in Single App mode). Is it possible to Disable screen lock and timeout in lockdown mode and keep the tablets on at all time? I have been searching but there is no obvious solution/option.

Any help would be greatly appreciated. Thank you!

lockdown lockscreen kiosks
5 years ago
Android
ANSWERS
RC
Raymond Chan Diamond Contributor
5 years ago

Are you using Samsung Android+ agent or Android-Enterprise device agent?

What are the version and build number of your device agent?  And those of your MobiControl server?

What are the Android firmware version and Knox MDM API version?

M
mtran
5 years ago

Thank you Raymond for answering! The tablet is enrolled using AFW. However, I believe I have found the setting. I added the Feature Control to the Lockdown profile and enable "Stay Awake while Charging". So far, the screen has not timed out. It remains on when plugged in.

Thank you again. I have read many of your answers to other questions and they have helped me as I am learning Soti on the fly.

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