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Is there a setting we can enable to toggle between open applications when we are utilizing and locking down to just certain applications? We have a lock screen and allow access to six applications, but staff has expressed frustration that they can't toggle between allowed applications. An example would be Teams and our inventory control application. In its current state, when you toggle to lose everything on the application that you toggled out of to another application. We are utlizing Andriod and SOTI MobiControl. Any help would be appreciated. Thanks
Hi all, We have a question about making use of intents. We want to create a button that calls an intent that starts the Log In screen from Soti. we have scanners in a lock screen and now they need to press and hold the back button and press login: what we want is that we create a login button so they will directly go to this page. (so instead of press and hold the back button and press login) when we check the activity (via identify_activity) we see the following: net.soti.mobicontrol.androidwork/net.soti.mobicontrol.shareddevice.SharedDeviceActivity now the question :) how can we open this screen via an intent? We checked the intent manual but we can't get it work. hopefully someone over here can help us. thank you in advance!!
Hello, I'm trying to add an bluetooth shortcut to our lockscreen. The user should be able to add a new connection but not go any further settings wise. We are using Honeywell CT45P devices which are AE deployed, the lockscreentype is Activity Suppression. I managed to open the 'connected devices' screen (Screenshot 1) and the 'identify_activity' script will return 'com.android.settings/.Settings$ConnectedDeviceDashboardActivity'. But in this screen the user gets the option 'Connection preferences' (Screenshot 2) where several settings / menus can be accessed which is not what we want.If I try the 'identify_activity' script in the 'Connection preference' section the response is 'com.android.settings/.SubSettings' which is not helpful. Is there a way to determine and block this settings seciton? A call for the third screen ('pair new device') could also help but the response for identify_activity is also 'com.android.settings/.SubSettings'. Thanks in advance for your help.
Hello, sometimes our devices have an internet connection via WIFI or mobile but they are shown as disconnected in the mobicontrol console. I think that the script '_resetfailedrcdetectionflag restartagent' would help in this instance but as there is no connection from the console to the device I can't send the script. My idea was to create a home screen item which execute the script but I don't know which action need to be chosen or how to build the intent for the script. The devices are enrolled via AE and we are using the activity suppression in our lockscreen. Kind regards, Lucas
Hi All, We use Samsung Galaxy A21s that are in the Android Work Enterprise Managed profile with lockdown policy enabled. Many of our lesser technical users don't know how to reboot the phone. I was looking to add a "Reboot Phone" option to the lockscreen for these users. I've experimented with a few different approaches, but I still haven't found a good way to accomplish this: Using a third party app to reboot (requires accessibility permissions not available to users) Trying to invoke a reboot using action:// and intent:// options for lockscreens
Hello folks, We have a population of users in production that is asking us to disable the lockscreen on their tablets. But i don't know any parameters in features control or lockdown that is able to touch at these parameters. Do you have an idea on how to do that ?
Hello, Since update HE_FULL_UPDATE_11-20-18.00-RG-U00-STD-HEL-04 the “BEAM” is not working within the Soti lockscreen. Before with HE_FULL_UPDATE_11-16-05.00-RG-U11-STD-HEL-04 the “beam” is working in the Soti lockscreen. Outside the lockscreen the “beam” is working fine. Situation: Our scanners are rolled out in Mobicontrol (Version: 15.4.1.4828). The scanners have 2 applications 1 APK and 1 SAAS application (webapplication) the Webapplication is configured with https:// in the lockscreen In the APK application the scanner beam works fine. But when we open our https application we can’t trigger the scanner. The keyboard pops up when you press an input field. (still not able to scan something) Hope someone over here know how to solve this issue. now we are downgrading the scanners Kr, Robbert
Hello dear Soti Team, We are currently still optimising our installations for the Honeywell CT60 with Android Enterprise. We have two things that we currently have to do manually on each device and I wanted to ask if we could somehow automate them. The users don't like the standard Honeywell Enhanced Keyboard very much and prefer to use the Gboard keyboard, it's not clear why.We therefore have to deactivate the Honeywell keyboard in the settings on the device which will enable the GboardCan we automate this? And probably the harder part:We have created a custom attribute in Mobicontrol.There we maintain the so-called ME number, which is a number that is needed for registration within a software.At the same time, it is part of the PIN code of the device.To not confuse the users, we will display this number as a lockscreen message on the device.Each device has its own number, which we maintain both on the device and in the web console. Is there a possibility that we only have to maintain the web console and the device gets the information from the custon attribute and somehow inserts it into the lockscreen message? Thanks a lot and have a nice weekend Maik
Hello. I'm trying to deactivate the lock screen (Screen lock: None) in the Security part of Android I launched the "watchsettings on" command, but it does not appear in the logs. Do you know what the command is ?Platform : Android +OS : 6.0Thanks
I'm having some trouble with getting the screen to not timeout when in lockdown. I have the Authentication profile pushed out with "disable lock screen" selected. The phones will be on person most the time so the Feature profiles "keep screen on while charging" won't be so helpful. I have attempted pushing out the script "writesecuresetting - sys screen_off_timeout 600000" for a 10 min screen timeout, but it never changes the settings on the phones we are testing with. I'm not sure if that is a generic android script that will work on any device or for Zebra phones that I have successfully used it for previously or the Authentication profile is blocking it in some way. Devices: Pixel 5 and Spectralink Versity 9553 Mobi Agent: 14.4.6 Build 1001 (Spectralink requested the apps be set to not update) 14.5.0 Build 1011 (Pixel is not being restricted) Mobi Server: Version: 15.2.2.1080 (Cloud)
I know that Android does not use RDP files but is there a way to add a lockscreen item to android that mimics the effect of a adding an .rdp file to a windows mobile lock screen. ie we want to open the Microsoft Remote Desktop app and have it open to a specific remote server. Is that a possibility via an Intent or other method?
Hi Soti Support Forum 1. I want to use PIN Code Lock screen Only and Disable Fingerprint Secure Lockscreen or other lock screen choice. How to do? 2. How to Get Device Pinlocked, can I? 3. Why Smartphone Mobile has been offline, Althrough SIM CARD have been inserted, So, I can not disable passcode from SOTI Web console. Device Samsung A20s Androind Enterprise version 10 SOTI Device Agent version 14.4.3 SOTI Server Version: 15.0.2.1049
Hello everybody, My customers is working on a project in which the device they use is an iPad (including new and old models), they only use an iPad, not an Android tablet.They want to display iPads in different departments, each department will use the same software but log in with different accounts (internal accounts of the software they design). Of course, these devices will work continuously, the screen always displays a live wallpaper (or list), when the user touches the device screen, the system will automatically run an application pre-configured by your manager on that device.I think the way that works they are planning to implement is quite similar to Lockdown mode on Android devices. However, I have never managed any iOS device on SOTI MobiControl, I wonder if anyone has implemented and stable the model that I just mentioned?Sorry my english isn't very good.Thank you very much!
Hello,To understand my question a little better, let me first explain the problem, that led to it. We are using a third-party application, which main features are to keep track of routes and deliveries. For example, where & when is it delivered/collected, or tracing of a driver with the possibility of live updates. A requirement for most of these features, would of course be a (nearly) constant GPS signal.Here lies the problem. On our third-party application, the GPS signal is turned off every time we activate lockscreen (screen goes dark, while the device is still operating in the background). Meaning that our application is neither transmitting nor collecting any data.But this can be avoided as long as the screen stays on active. - Which leads to my question. Is it possible to force the screen on our devices, to stay activated at all times, not allowing our drivers to physically turn the screen off by pressing the power button?Meaning that as long as there is charge on the battery, the screen will stay activated, unless we as an administrator tell it otherwise. As a bit of wishful thinking, we would like to take it even further, so that the screen could switch between maximum brightness and minimum brightness, with the press of a button. I do understand this might would be asking too much, so a feature like that, is defiantly only a second priority. Hope someone can support us with our "little" problem.Kind regards Joachim
We have Zebra TC-57 devices in my company. We plan on installing certificates on all of our devices. Certificates on android require device to have Device Authentication setup. SOTI allows via profile Enable Password Enforcement. But I really don't want to allow our users to setup their own PIN, since devices are shared with multiple users. Since PIN is easiest to setup how to enforce that only specific one is used on all devices or is there some other way to allow certificates to work without Authentication that require user input?
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