se of ECC (Elliptic Curve Cryptography) certificates and CA authority problem

ZJ
Zsolt J. Marcsev
Hungarian Post

Device make and model: Zebra TC57x and Zebra TC27
OS type and version of Soti Server: Windows Server 2019 x64 (2 pcs Soti Management console servers and 2 pcs Deploy servers) 
OS type and version of client device: Zebra TC57x: Android 10. with MX 10.4 and Zebra TC27: Android 13 with MX 13.1
If Android, please specify enrollment method (i.e. Android Classic or Android Enterprise): Android Enterprise (Device family: Android Plus)
MC Web Console version: currently: 2024.1.0.1052
MC agent version: 2024.0.4.1056
Detailed description of issue:
We have to switch to ECC (Elliptic Curve Cryptography) certificates from the old RSA 2048 bits because of an EU requirement .
The symptom:
1, When setting the CA authority, it seems to accept the ECC based root certificate. The setup window asks for a cer file, but it does not accept the root cer file with base 64 encoding, only if I rename the file type der to cer file extension
2, It also seems to accept the ECC based pfx file as enrollment certificate
However, when setting the template, it does not recognize ECC type template settings (e.g. ECC works with 256 bit key length, but the minimum key length offered by Soti in the templates is only 1024 bit) 

a year ago
SOTI MobiControl
ANSWERS
S
SKMOD@SOTI
11 months ago

Hi Zsolt J. Marcsev,

Thank you for your post on SOTI Pulse.

We would appreciate it if you could let us know whether your issue has been resolved.

If the issue persists, we suggest submitting a support ticket so that our dedicated support team can assist you more effectively and work towards resolving the matter as quickly as possible.

Kind regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

ZJ
Zsolt J. Marcsev
11 months ago

I opened a bug ticket for it, but SOTI only added it as a development request because it currently does not support ECC certificates.

S
SKMOD@SOTI
11 months ago

Hi Zsolt J. Marcsev,

Thank you for your response.

I see that a feature request has been raised regarding the issue you reported. We kindly ask for your patience as we work towards a resolution. Your understanding is greatly appreciated.

If you have any additional questions or concerns, please don’t hesitate to reach out. We are here to provide support and assistance whenever you need it.

Kind regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |