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Removing profile restrictions

Solved
MH
Miles Hart
DBD Distribution Ltd

I'm a little new to this so I'm sure this will be obvious to some.

We have a very simple profile, disable factory reset, and disable managed app uninstall.

We have a issue with one of our devices in the field and we need to remove the restriction of the disable managed app uninstall.

Am I better off

1. Clone the profile, rename with the restriction removed and un-assign the first profile to the device and assign the new profile to the device?

2. In the assign part, uncheck the device.

Any help would be appreciated.

profile feature-control
4 years ago
Android
ANSWERS
RC
Raymond Chan Diamond Contributor
4 years ago

To avoid affecting other device(s)/device-group(s) currently being targeted by your existing profile, you should clone the profile to a new one, change the corresponding option, and have it assigned to this particular device of interest.  To avoid profile conflicts, don't forget to either exclude this device from the assignment in the original profile, or revoke such assigned profile in the configuration tab of the device of interest.

Solution
J
JCMOD@SOTI
4 years ago

Hi Miles,

To add to Raymond's suggestion, you could try sending this script to the device:

writeprivateprofstring DeviceFeature PreventUninstallApps 0
apply featurecontrol 

Then once you've actioned what you need to do, then send it again but with 1 appended on line 1 instead of 0.

0 = Not Enabled

1 = Enabled

Please mark the relevant post as a solution, also feel free to reach out if you need clarification or have any questions.

Regards,

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