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Hi all,
i have a strange problem. We have Honeywell CN80 Scanners in our warehouse. When i enrolled a device, it get a application run controll to disabel some Apps. The scanners have Android 11 on it and my Soti is on Version 14.6.1.
Now when the device is enrolled and i want to move it to another group and i need to restart it. The device will be in a boot loop. Have anyone a idee how i can fix it?
Hello Kevin,
Could it be the case that you blacklisted com.android.settings? If so, please see this thread https://discussions.soti.net/thread/application-run-control-device-settings
Personally, I could only "fix" the affected devices by a factory reset and re-enrol!
I did open a support ticket with SOTI but we were unable to resolve the issue. There were some diagnostic steps I was not prepared to experiment with as I could not afford to have to re-enrol devices!
Yes, i forgot that this happend when i put the Settings in it. Do you have a solution to not display the settings App?
You could try to use the OEM config app:
https://support.honeywellaidc.com/s/article/Honeywell-OEMConfig-for-MDM-EMM-UEM-solutions
Take a look into it if this provides this functionality. Otherwise kiosk mode could be an option.
Hello Kevin,
Thank you all for posting on SOTI Pulse.
We are glad that we were able to find an answer to your post.
Regards,
Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |
