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The issue I'm having in the SOTI console log. It always shown "Devices License Error (Dev(xxxxxxxxx)LicenseGuid({CBCxxxxxxxxxxx}),LicenseType(AntiVirusLicense);) in some devices and I've checked our license enough for all devices. I think this issue is not related to license. Did anyone can help fix this issue!?
I enrolled 45 macOS devices- all via the URL. All but 2 are offline. Why is this?
Hello, I would like to allow only a specific app (business app) to push android notifications (status bar and lock screen) on a kiosked managed device. Is there a simple way to do that ? Script or Feature Control ? Go the Settings / Sound & notification / Notification and manually disable all apps notifications seems rather tedious to me especially on many devices.. Environment : Version of the server : 13.4 Device Family : Android Plus I also see in the Feature Control for Android Enterprise the option "Disable All Notifications" but then, by checking this option, is there any way to allow a specific application to notify ? Many thanks for your help and answers.
Hi, I have created the profile on our devices and can see it in the Bookmarks of Google Chrome. Is there a way to put a shortcut on the home screen of the device to this URL? https://discussions.soti.net/thread/website-urls-on-home-screen/?order=all#comment-a2bbd35e-b1f6-459b-ac76-dc202096c7d2 This states that you can do it with Soti lockdown but I am not sure on how we do this. We don't have Soti Surf installed either. Is this still a feature request that is pending?
Hi, I already read some forum posts about this topic. It should be possible to install an application and grant the needed permissions if the application is installed with mxconfig and a StageNow xml file. I tested this in two ways: 1) manually copy the apk file and xml file (AppMgr to install the apk) to the device. Send script via Soti MobiControl with mxconfig xml file. The application is installed on the device with the needed permissions. 2) Building a Soti package with MC Studio. Copying the files to the device and include a postinstall script. The mxconfig command is in the postinstall script, same command as in 1). The application is installed, but doesn't get the needed permissions automatically like in 1). I tested differnt applications, same behaviour as mentioned above. Does anyone have an idea why this isn' working? Device is Zebra TC56, Android 7.1.2 with Update19 (Non GMS), Agent version 13.7.0.1031. Soti MobiControl version is 14.3.0.3144. Thanks.
Hi, so here my key datas: MobiControl 14.3.4.1087 Agent 13.7.6.1004 on a MC330M with Android 8.1.0 Active MDM API: Work Profile, Remote View I assign profiles to these devices but nothin will happen, with my 20 Android 7.1.2 with Agent 13.0 is everything ok. I have no errors or something else so i dont know what to do. The only thing ist that i have a "Work Profile" on the android 8 devices Kind Regards
Does anyone else ever run into the problem where the browser won't grab a device or folder when attempting to move it? I have run into this on multiple browsers but have never figured out why it happens. Most of the time I can move devices or folders with no issue..... other times, I can't seem to get the devices to move. Thoughts?
Good Afternoon! I used to use the following script to set the screen time out on our android + devices however this doesn't appear to be working for Android 9.0. Does anyone know if the syntax has changed? I've tried both of the following: Writesecureprofstring –sys screen_off_timeout 600000 writesecuresetting –sys screen_off_timeout 600000 From what I can tell this should still work.. when I do Watchsetting On I get the following log when I manually change the setting: Custom log (URI:content://settings/system SETTING:screen_off_timeout VALUE:600000) Cheers, Johnathon
We had a profile which had a feature control of "Block Background Data" set on Samsung XCover4 devices. This has now been removed, however has left the Data Saver turned on. Is there a way to toggle this to off, or better still, to allow MobiControl to allow app whilst data saver is on (found in Settings / Apps / MobiControl / Mobile Date / Data Usage / Allow app while Data saver on). This is using SOTI server v13.4 and device agent Samsung ELM 13.7.5, utilising an AND+ / DA build method.
Trying to automate device deletion on 13.4 using the invoke-restmethod API script provided here (which currently works for me for folder/group creation) https://discussions.soti.net/thread/using-powershell-to-make-api-calls/ I can currently delete the deviceID via API rest interface, with no issues: Curl: curl -X DELETE --header -Authorization: Bearer XYZ123 Request URL: https://servername:443/MobiControl/api/devices/DEVICEID Response Body: no content Response Code: 204 However when trying to use the same 'Invoke-RestMethod' method to delete the same Request URL, I receive a message of 'The underlying connection was closed: An unexpected error occurred on a send'. Can someone from SOTI confirm what the correct syntax should be for a request like this?
Hi, I was able to update the device hostname via mxconfig filename.xml command. (details of xml file below). Assuming I have this file in all my TC56 devices, is there anyway I can pass the value of %MCDEVICENAME% into the xml file and replace "MyDevice" value? <wap-provisioningdoc> <characteristic type="HostsMgr"> <parm name="HostName" value="MyDevice"/> </characteristic></wap-provisioningdoc>
Hi Is there any way of getting the output from Mxconfig XML command into a file or into the logs of MobiControl?
Does MobiControl would ever support App Bundle for Android https://developer.android.com/guide/app-bundle ? Or is there any way to deliver App Bundle to the device besides of Google Play?
I am looking for some advice on managing multiple file sync rules. We have a custom application that runs on around 1,500 Zebra MC67 devices. The device has a Settings file and also keeps 9 running log files. Our support team often needs to grab a copy of the Settings file and/or the log files for troubleshooting, etc.... I have created 2 file sync rules so far. One rule grabs the settings.txt file and drops it on a file share, and the other grabs the most recent log file and drops it on a file share in a different directory. Right now I only have the settings.txt file sync rule active, so it's great when a support user needs to grab this for a particular device or group of devices, they can just right-click and choose Sync Files Now and view it from the share. In the spirit of maintaining low data usage on our low Mb data plans, I'd like to be able to run these file sync rules independently of one other. If I enable both of them and someone chose to File Sync, it's always going to grab the log file and the settings file. Is there a way I can selectively manually run one rule or the other? I was thinking/hoping there was a way to call the rule with a script but I haven't been able to find anything. Any ideas are appreciated. Thanks
i have a samsung tab A device that will not let me remote control, but the device shows the blue screen indicating that it is connected to SOTI MobiControl. we have about 200 devices with the same exact configuration as this device. yet only this device has the remote control options grayed out. has anyone ever ran into this issue? MobiControl version 13.4.0.5074
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