Community - SOTI MobiControl

Community - SOTI MobiControl

There's a new home for Articles. Find Articles on Our Product Support Page.

Android Discussions


  • 0 votes 2 answers

    Lockdown mode display function key status square

    When running Enterprise Browser in lockdown mode, is there a way to display the blue square when the function key is pressed.  We need a way for the operators to know if the function key is active.

    Android
    6 years ago
  • 0 votes 2 answers

    XMLCONFIG Script command not supported

    When using StageNow xml Config scripts in packages I sometimes get this error:Script command is not supported by device (xmlconfig) Sometimes I don't get this error and it processes correctly. Most of the time when I get the error the changes still go into effect so the XMLCONFIG must be processed.  Other times it does not and I have to remove and re-add the package to get the StageNow profile to take.  Is there a reason this is happening?  It works most of the time, but there is no good way for me to know when it doesn't work and I get devices out in the field that are not fully setup. My package has a simple TimeZone (Clock) setting from StageNow, and the script command is "mxconfig /sdcard/TimeZone_Eastern.xml".  The devices are Zebra TC70X and they are running Agent version 13.7.0.1031 on the devices.

    Android
    6 years ago
  • 0 votes 5 answers

    soti surf -> remote web site view is empty ? Solved Locked

    Hello all, we used mobicontrol on version v13.3.3454 we have a lot of zebra tc75 on android 6 and 7 the client is 13.3.2 build 1014 we used also soti surf on version ->v14.2 with Soti surf we have one link who opens https web site All works fine, just one thing one of my colleague has remak when we do a remote connection on a device and click on soti surf all html page is blank ... Is it normal or something has forget... I'm sure all works because before install on mass soti surf i have checked all links thanks for sharing your knowledge

    Android
    6 years ago
  • 0 votes 6 answers

    How to shift from Android 7.1 to 8 with SOTI? Solved Locked

    Hi, I have seen simliar posts to mine but so far I'm having issues understanding the exact process needed to transition from Android 7.1 and Android Plus to Android Enterprise management. Our current management system is comprised of StageNow for our TC56 devices. We just scan the barcode using StageNow which installs and configures the agent for our MobiControl server. From my understanding, we need to rebuild our StageNow process to sideload apps on the devices before it completes an initial setup? As well as re-create our SOTI profiles and organization to include Android Enterprise? Essentially I'm looking for some sort of documentation or clear-cut guide on how to migrate these processes from 7.1 to 8. Is there anything like this? Or even some steps that others have done it successfully?

    Android
    6 years ago
  • 0 votes 2 answers

    Deploy Kiosk/Lockdown without server connection

    Hi,We are in charge of preparing equipment for one of our customers. The Soti console is a "On Premise" version. Our configuration service therefore don't have access to the customer's network during preparation. We deliver the devices directly to the end user and we would like the device to be delivered with the kiosk or lockdown. Can we load the kiosk onto a device by copying files without establishing a communication with the console?Thx for you help.

    Android
    6 years ago
  • 0 votes 14 answers

    Pairing Bluetooth headset on a terminal with a kiosk (Error: it's not a kiosk it's a lockdown)

    Hello all My first post. I want to pair BT headset though NFC pad on terminals with a kiosk lockdown and the 3 notifications - Confirmation of pairing on terminal - Validation of association - access to calls history and contacts aren't displayed Is there a way to permit theses notifications to be display or that bluetooth pairing is done without confirmation ? If someone could help me :) Regards

    Android
    6 years ago
  • 0 votes 3 answers

    How to update Firefox policies on android by MDM

    Dear all, i want to update firefox policies for all my android devices . is there any way to do it i fond some add-on where it is generating .json file which is as below so is there any way we can install these by MDM {  "policies": {    "Certificates": {      "ImportEnterpriseRoots": true    }  }}

    Android
    6 years ago
  • 0 votes 3 answers

    IS SOTI Cloud instance hosted at the Amazon Web services?. I would like to know as our client has provided the limited WIFI access....

    As per SOTI technical suggestion, enabled the below IP address and the ports, still unable to enroll the device, whereas open SIM data working fine, 54.208.149.10354.208.194.16954.209.62.20554.209.186.17854.209.186.25154.209.207.23752.77.96.115 5494/443/1433/636/2196/2195/389/5495/5223/80/

    Android
    6 years ago
  • 0 votes 5 answers

    Profile has a hard time installing, agent keeps disconnecting?

    hey everyone,  ever since upgrading our SOTI to a newer version, the device profiles that we assign to our tablets will not load unless i revoke it and reinstall it. it seems the profile will get about halfway installed and then it sits there and takes a while. i have also noticed that the agent will not stay connected. the devices we are using are Samsung Tab A's with verizon and ATT

    Android
    6 years ago
  • 0 votes 13 answers

    Android 8 Keyboard settings Solved Locked

    Hi. we have to set "Keyboardsettings -> Text correction-> autom. Case sensitive-> disabled " in Android 8. Is there a way to set it with script or config file?

    Android
    6 years ago
  • 0 votes 2 answers

    Shared contacts on Android

    Hi all, We have had a few requests regarding the option on having a shared contact-book on multiple Android devices, with the entries being read-only on the device. Any experience or suggestions to test  for this particular use-case?  I've found a forum-post with the exact same request, but no relevant feedback: https://forums.androidcentral.com/samsung-galaxy-s6/611348-help-need-create-shared-contacts-read-only-40-galaxy-s6-how-can-i-do.html

    Android
    6 years ago
  • 0 votes 7 answers

    Android OS downgrade

    Hi, i know how to Update the installed OS to a higher Version but is there a way to downgrade it? For example Android 8 to 7.

    Android
    6 years ago
  • 0 votes 6 answers

    Internet Restriction on Android

    So i have this requirement from my Client. They have  devices that used by the employee, and the company give cellular data allowance for the devices. IF the devices connected to cellular data (either 3G or 4G) the devices can only acces certain apps and can't browse the internet at all. IF the devices connected to WiFi, the devices can acces all apps available and browse the internet freely. I think we should use Data Event configuration to fulfill this requirement ? Any help is appreciated. Thanks!

    Android
    6 years ago
  • 0 votes 2 answers

    Charging report Solved Locked

    Hi we would like a report which shows how often a device is charged. Is this possible in Mobicontrol? Our devices are all Samsung Tab A using Android+

    Android
    6 years ago
  • 0 votes 7 answers

    Cannot change display settings with Settings Manager on Samsung devices

    My customer is having problems adjusting display brightness with Soti Settings Manager on their Samsung Xcover 3 and 4. I have created a profile for them with a lockdown  enabling status bar expansion but disabling settings changes. Package Blocking and Samsung Package Disabling are off. The profile also has a Feature Control with a only a few settings set, none of which are relevant to display or settings. Finally the profile has a Settings Manager configuration allowing all settings changes. The only way I can enable changing display brightness is by allowing settings changes, but then I would have to disable status bar expansion to prevent tampering with network settings by the end user. This is not an option. But shouldn't Soti Settings Manager bypass this setting and be allowed to change display settings? My Mobicontrol server is 14.4.1.1195 Agent version on my test Xcover 4 is 13.8.0 1047 (ELM) Settings manager is 14.3.4 Build132

    Android
    6 years ago

Top 3 Contributors of The Week

View All

Earn Contributor Badge

More info
  • Diamond
    Diamond New

    Top-tier experts who are delivering outstanding content. Should have more than 7000 points.

  • Platinum
    Platinum

    Experts who are consistent with great content. Should have more than 1000 points.

  • Gold
    Gold

    Highly experienced members with valuable inputs. Should have more than 700 points.

  • Silver
    Silver

    Beginners taking the initiative. Should have more than 500 points.

  • Bronze
    Bronze New

    New contributors starting their journey. Should have more than 250 points.