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Hello all, we work with soti server on version : 13.3.0.3454 Our mobile is zebra tc75x with agent version on : 13.6.0 build 1476 (android +) All works fine, but with just one device it's not possible to make a remote connection ! and we don't know why ... this option is visible but disable (context menu) I've search but nothing found for to ENABLE again this setting ... Anyone have an idea ? thanks
By which means can I create a feature request to SOTI? More specifically: we will be managing a few hundred mobile devices, organized in 10+ device groups, each with a specific Kiosk profile.This requires some effort when a new app must be added to the kiosk screen when multiple device groups are affected/involved. Suggestion: the possibility to define a list of kiosk menu items, only displaying items of type 'Launch://' when the package is present on the device.This way, we could configure the kiosk screen only once, and re-use this for all device groups
Hi Is it possible to get android devices to report back phone numbers as the below script did for windows mobile.
hey guys, we have a lot of devices enrolled in android plus. we use a kiosk (lockdown screen) to display approved apps, including email. my question is, is there a way for the user to protect his device with a pin code or pattern lock with soti? if so, in the event of the employee leaving the company and returning the device, is there a way for me to bypass or remove the pin through SOTI MobiControl? Thanks in advance!
Hello , We have a problem with M3 SM10 LTE devices that are restarted spontaneously. When set upWIFI> more settings> uncheck network notificationSome devices stop reboots... The problem is more than 500 devices,Devices and software info :M3SM10_LTEPlatform Android PlusOS Version 5.1.1Agent Version 13.5.0.1088Supported APIs RC+OEM Version M3SM10_LTE_V1.3.0 If the Soti client is removed, the problem is not available.Attach a video link to the problem.https://youtu.be/L3jhpMaFZJEAttach a log cat. After 08:47:20/50 sec, the device is restarted.https://drive.google.com/open?id=14L1dEFjh82y6vH-JwYN2BIwgnOGBQGuf
What is the difference between 'Android Enterprise Agent and Plugins' and 'Android - OEM Specific Agent and Plugins' for a Samsung Tab S3?
Hi All, I have deployed a number of devices to the field and need to update them to the latest AE Agent available. Is there a way to remotely push this update/ask the device to update? Does the agent need to be approved via the Google Play Store Managed Account and then added to the Application Catalog? James
Hi, We are having an issue where our Samsung Galaxy Tab A users are on the field and when they change between store wifi and mobile data (and vice versa), they're being chucked back to the Lockdown screen and it starts refreshing. This happens every time and has been confirmed on all devices including the test one I am using. We are running Android 8.1 and MobiControl 13.6.0 Build 1476. Is there a way we can stop it doing this refresh when they change network connections? Any help will be much appreciated! Kind Regards, Josh
Mobicontrol version: 13.4.0.5203 Is there a way on SOTI to disable hard reset for android devices?
Documentation of MobiControl some years ago mentioned about a 5-minute limit for execution of Android script before it will be killed to avoid potential deadlock/slow system. Is there still such a limit in v13.4+ or v14.x scripts (especially the scripts defined in "Scheduled script" profile payload introduced in MobiControl v14.3.0)? If so, is the limit still 5-minute or some other value?
Hello all, we used soti mobicontrol on version : 13.3.0.3454 all works fine Now, for a futur deployement I have a package studio WHO possibly make a size of 180 MB. Until now, our package as never exceed 60 or 70 MB … Is there a limit for to upload the package (*.pcg) to the server ? Anyone have some experience with this ? thanks
SOTI 14.2, Android Enterprise, Mobicontrol Agents 13.4.0.1485+ Hi all, I am trying to find a way to start / persuade applications updates to start from the Google Play (Managed Play Store). Has anyone tried something similar? The reason for trying to do this is that I have customers that don't have cellular data but have WiFi facilities when in their offices and updates are set to over Wi-Fi only. Any thoughts?
Hi, We've recently updated our Mobicontrol Deployment Server from version 12.4 to 14.2. Ever since the upgrade we run into issues where revoking or assigning a profile to our devices is stuck on "pending removal/installation". The only way to get our devices to install the profile is by restarting the Deployment Service through the MobinControl Administration Utility. This happens almost daily. We've even had to do it twice in one day on some occasions. Has anyone else had this experience? Our devices are Symbol TC70 scanners running Android (versions vary from 4.4.2 to 6.0.1, this makes no difference).
I have enrolled an Zebra MC33 Oreo (with latest Lifeguard Update) device with Android Enterprise Device Owner. The Hawkeye Plugin available from Soti Webpage was installed via MobiControl and shows up as "installed". The problem is that there is only "remote view" available, remote control does not work. Does anybody have an idea what the problem could be? MC-Version: 14.3.0.3144 Agent-Version: 13.6.0.1662
Hi, I would like to have a custom data collection with the connection type of a device. Currently this is not possible when choosing the custom data options (MC v13.4) Is there any way to get this custom data, i.e. with the help of an INI file? Thanks for help.
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