There's a new home for Articles. Find Articles on Our Product Support Page.
Hi, is it possible to add custom attribute in kiosk mode browser link? See my attached screenshot. thanks,
I'm updating MC9300 running Android * Lifeguard 41. The security bulletin of Android 10 is September 5,2020. The current security bulletin is Oct 5th, 2021. To update without a factory reset I'm attemping to use a UPL file. I'm using a data transfer rule, copying 4 files to the SDCARD folder. HE_FULL_UPDATE_10-16-10.00-QG-U00-STD-HEL-04.ZIP HE_DELTA_UPDATE_10-16-10.00-QG-U132-STD-HEL-04.ZIP A10PlusLG132.UPL Update_MC9300_A10_LG132.XML The content of the UPL file is package:HE_FULL_UPDATE_10-16-10.00-QG-U00-STD-HEL-04.ZIPpackage:HE_DELTA_UPDATE_10-16-10.00-QG-U132-STD-HEL-04.ZIPI'm using a post install script to call the XML file mxconfig /sdcard/Update_MC9300_A10_LG132.xml This is the content of the XML file <?xml version="1.0"?> -<wap-provisioningdoc> -<characteristic type="PowerMgr" version="8.1"> <parm value="10" name="ResetAction"/> -<characteristic type="file-details"> <parm value="/sdcard/A10PlusLG132.upl" name="ZipFile"/> </characteristic> </characteristic> </wap-provisioningdoc> Nothing happens after the files sync and when I try to run the script manually it shows Custom log (Mxconfig - /sdcard/Update_MC9300_A10_LG132.xml processed successAnd idea on what I'm doing wrong?
Hi, I've been trying to setup a couple of devices using the afw#mobicontrol (Zebra TC26 and TC57) over the last couple of days. Setup as normal, used afw#mobicontrol after factory reset (tried a few times on each device), it gets to the option to install mobicontrol, starts downloading, then flicks to a black screen, and then when trying to continue through, just get 'couldn't connect - try again using another network. If you continue without a connection you can finish some setup steps later' only way I can get past this it to skip, then I get into android, play store is broken as I guess the afw#mobicontrol didn't setup properly, and all apps are visible (most get hidden with Enterprise enrolment) It's obviously not our Mobicontrol as we don't get as far as entering an enrolment ID, and the only way to start the process again is to factory reset which gets the same outcome Thanks Alan
Every time a user signs into the device and is assigned a profile with our application, we'd like to set the username automatically based on the shared device credentials. Currently, the app is installed through a package and not a managed app. Is this possible through the managed configurations? Using Android Enterprise & Samsung S10s/S20s.
Hi everyone, I use "Profile removed" trigger when I relocation an Android device. And I trigger an e-mail. But, when there are more profiles I get more e-mails. Is it possibile to activate e-mail only for a specific profile? Thanks,
Hi all, I see this error in the device log: Error message received from device (Operazione del database non riuscita sull'agente. Lo spazio di archiviazione del dispositivo potrebbe non essere sufficiente.) Why? My devices are: Zebra TC25 Android OS: 8.1.0 Agent version: 15.2.1.1058 Thanks,
Hi all, Our tablets need to update however, I can't rememberif there's a way to get them all to update at the same time while staying in Kiosk mode ? Or do i have to take them out of Kiosk to update?
"Package Not Found" error when we launch the Calculator App on the Mobile device Error message received from device (Package [com.google.android.calculator] does not contain default activity) Model TC52X Calculator Installed- com.google.android.calculator 7.8 (271241277)
Hi All, Is there a way to add the "Settings" button to the lockdown home screen on a Samsung Device? I could not find what should I type to "Program" line when adding a new shortcut. Thank you in advance!
Hello, I have an OU with an Android v11 tablet in there. I've recently installed settings manager but I'm unable to find any networks when scanning for them. The scan button will run and rotate as if functioning (with "stop" replacing the word if I need to cancel the search), then just revert back to the "scan" option again. Incidentally, when I go into the administrator mode I can go to the regular tablet settings or notifications bar and said networks are visible and available to join, so there may be something upstream in terms of profile or package configuration I'm thinking? Feature Control settings: Allowed Wi-Fi management Wi-Fi - Allow user to configure Settings Manager: Wifi Enable and Scan permitted
We leverage MobiControl to manage our CK65s and CT60s. We also leverage Staylinked SmartTE and have historically pushed the staylink.ini file located in "%sdcard%/Android/data/com.staylinked.AndroidClient" using a MobiControl package so that it can establish the initial Staylinked sever connection.As of Android 11, MobiControl can no longer push files to the "../Android/data" directory. I had come across this on the Honeywell support site: https://support.honeywellaidc.com/s/article/Android-11-permission-required-for-Workspace-One-Agent-SotiAgentBut this doesn't seem to work for the CT60 or CK65.Staylinked allows you to manage the SmartTE config once connected, but we need to be able to pusht he server address via the staylink.ini file prior to it taking control.Soti is currently working a case on this.I have a ticket into Honeywell.I have a support request with Staylinked.I also have some help coming from a VAR we purchased the equipment through.So now I'm reaching out to the community to see if anyone has had any luck with this at this point?One of the issues is that when the Honeywell firmware package is pushed to upgrade the devices from 10 to 11, it seems like the SmartTE config is also wiped out as the application is updated.Unfortunately, I'm running out of ideas short of a firmware rollback, which isn't something I want to worry about later since 80 of these devices have yet to be deployed. It'd be incredibly helpful to get them on the latest version of Android for the device prior to deployment.
We have several lockdown profiles on our Android tablets, which limit users to only accessing certain websites. However, if they click a link in one of these sites, it will allow them access to the linked page. I have tried using the Web Filter options to only allow the preset websites (see below screenshot- websites blanked out), but the links onto other domains still work. I've also looked at using Soti Surf as a browser but can't see how to configure it on the cloud hosted server. Can anyone advise on what I'm doing wrong? We need this sorted ASAP as they're being deployed next week.
Hi all, with new Zebra devices running Android 11, I get this error when the profiles tries to install: The same profiles work on Zebra devices with Android 8 and 10. Thanks. Regards,
Hi All,We've an android app with 2 flavours: AppFlavor1 & AppFlavor2. Both are having same Application Bundle Id : "com.mycompany.newapp"AppFlavor1 distributed using Google PlayStore. AppFlavor2 distributed through SOTI using package & not released to Play Store. For a Customer, Application catalog rule is used to install AppFlavor1 on few devices. On few devices AppFlavor2 was installed. Customer modified this existing Application catalog rule. He removed AppFlavor1 from App Catalog rule. This resulted in uninstalling of AppFlavor1 as well as AppFlavor2 from devices.Uninstalling of AppFlavor2 was not expected here. This has happened because of same application bundle id. Is there a way where SOTI can distinguish between 2 apps so that when application catalog rule changed, it uninstalls app which is installed through PlayStore only. Here in this case, it should uninstall AppFlavor1 & NOT AppFlavor2. Thanks in advance.
As the title suggests, has this option worked for anyone and how exactly? I wanted to use this option for cleaning up update files on devices but i never got it to work properly.
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.
