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Hi We are trying to use SOTI to push the Oracle "Mobile Supply Chain for EBS" application to Zebra MC3300 devices. The APK gets loaded okay, however we then need to manually go and set the server address on each device for the application. Given we have a couple of hundred guns this is not very optimum. We have looked at the options in SOTI but it doesnt seem to expose the server URL so that we can configure it before we push down the application. Oracle help file suggests the follwoing: "To preconfigure the server URL, administrators need to configure the following String type properties in an EMM console to simplify the app deployment for users:Note: This feature has been tested and certified only on iOS devices. To leverage this feature on Android devices, it is required to register your EMM provider with Google Play. Server_URL: This is the Oracle E-Business Suite server URL that an app should connect to by default. If a valid Oracle E-Business Suite server URL is entered in this property, the app users will not be prompted to enter the server URL when the app is launched for the first time. Ensure that the mobile app is already "Enabled" in the Mobile Applications Manager UI pages. For information on enabling an app, see Enabling a Mobile App Individually and Specifying the Configuration Through the UI Pages." anyone have any pointers on what to do here ?
Hi I wonder if you can help me we have been using custom data on Samsung Xcovers to display information about out app in soti for about 12 months with no issue however around 4pm yesterday the custom data stopped displaying within the fields on the portal. When i look at the logs there is the following error message. Error message received from device (Failed to parse XML file(SAXException) /storage/emulated/0/Documents/XXXXXXX.xml (filename masked)
Hello, I have a problem, one of my colleague is not in the office for the moment -> day off for 3 weeks. I have the file pcg (package studio) and i would like to get the apk inside this file ... is it possible and how ? thanks
All apps in Kiosk mode not starting some times. Need to enter admin mode and return to user mode to fix it. Any ideas ?
Hello all, i work with mobicontrol on version v 13.3.03454 and device zebra tc75x under android 7. the mobicontrol agent is on version 13.6.1476 enroll under android + I have some strange situation ... I have some device with a lockdown and 6 urls on this lockdown each url open a web page from SAP (chrome browser), where user need to enter their credentials before to work. On some device, same brand, os version, patch version there is no error. But I have some others device, where when user try to validate their login information we receive this error message -> connexion cookie check failed ! that's stange, because if i try to remove the lockdown (send script kiosk off) and open url in chrome , enter credetials it's works ! someone has an idea about what's happen and how i can resolve this ? I can"t understand .. thanks
Sent a query to SOTI support if more macros were supported to be used in lockdown screen templates than the ones published on the link below. They got back that they were the only ones. Macros in SOTI MobiControl They pointed me to a possible suggestion of utilizing "Custom Attributes" but not sure how I could realize what I wish to achieve with that. Hardware used is both Honeywell & Zebra. For example I've gotten requests to present the OEM version and OS version on the lockdown template for maintenance purposes. Would make life much easier when you do not have access to MobiControl when checking devices on the floor. - Any ideas or suggestions would be helpful if I can resolve it when utilizing the Lockdown templates from SOTI.
Our whole device estate is Samsung and we are slowly transitioning every device enrolled via enterprise enrolment with a managed playstore. We’ve recently found that the default Samsung screen recorder app is uninstalled from the enterprise enrolled devices and can’t seem to restore it. We have found the package name and tried to script it via MobiControl but no luck. Any suggestions on how we restore the built in Samsung app? It’s normally just accessible by swiping down from the top of the screen.
Hello All, im newbie with mobicontrol and i looking for the best way to provide an SSL certificate to our devices. We use TC51/56/MC33 with Android 8.1 with Enterprise Browser 3.0.0.1 Agent for non-gms 14.3.3.1038 for GMS 14.3.0.1000 Our mobicontrol version is 15.0.1.1181 The idea whas to use an script created with MCStudio and a profile. The script look like it: certimport -cert "filepath (path where the file comes from ;Server or Soti?)" -ctype CERT What is your proposal for import the certificate? Thank you Guenniko
Hello, We would like to develop an Adndroid application that could send intent to the android enterprise agent installed on the device. Is there a way to directly contact the agent (does the AE agent have an intent receiver?) or do we have to go through the MobiControl API? (We would prefer to send an intent directly to the agent without going through the API) Android Enterprise Device Owner (agent version 14.3.3.1038) MobiControl vesion 14.3.3.1111 Thank you for your answer BR, Yoan.
Hi all Hope you can help possibly help with this issue which has driven me crackers over the last few days. I push out several apps from my enterprise store and they all work really well apart from one, 1st Touch. When we open the app on the handset we normally login the individual users but only the password is selectable. The username field is greyed out. I've tried pushing it out via the Managed Play Store or by APK and get the same result. The app doesn't have any configuration setup so I should be free to enter my own username and password. (See screenshots) I do get the sense that the application that is being pushed out is getting a config from the original setup and wonder if any credentials were being cached? Thank you in advance.
Device Agent is stucked in Installing An Application (which is already installed)
We have Zebra TC-57 devices in my company. We plan on installing certificates on all of our devices. Certificates on android require device to have Device Authentication setup. SOTI allows via profile Enable Password Enforcement. But I really don't want to allow our users to setup their own PIN, since devices are shared with multiple users. Since PIN is easiest to setup how to enforce that only specific one is used on all devices or is there some other way to allow certificates to work without Authentication that require user input?
Hello, I have come across an issue when I install the WIFI config and a kiosk mode profile at the same time non of them install properly and I have to revoke them manually and install them separately. Is there a way to delay a profile installation to after another is properly installed or even by some minutes? Using MC 14.7 Zebra Android Enterprise
Hi I have an issue with work mode in lockdown. We have installed the intune ( company portal ), but we can't open office apps ( outlook, teams ) via lockdown. I had an error "Package not found", but I see there apps without lockdown. Do you have any idea in this case? It's important for our company. Android Enterprise.
Hi all, Recently I've seen an increase in devices which fail the SafetyNet Attestation failure during enrollment with the Android Enterprise agent. These are brand new devices right out of the box including Samsung SM-T515, Zebra TC26 and Zebra TC57. The Android Enterprise agent is version 14.3.3.1038. The Android version is 8 and 10. I've already maintained the necessary setting in the add device rule to enroll on attestation failure. But why are these devices failing when they are straight out of the box and unmodified? Robert
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