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Hello, I am trying to use Geofencing on our Soti fleet,We have configured 2 alerts, one for entering the perimeter and one for leaving, to limit access to a business application. We then created a Perimeter to perform tests, in the Location part to specify the geographical perimeter applied on the device. The problem is that it is impossible to perform the first geolocation of the device with Soti.I get an error on the server side, probably a problem with Bing Maps.The localization is well activated on the Iphone, on the side of the Mobicontrol application the accesses have been given and the localization is well activated too. Without being able to locate the iPhone for the first time, it is impossible to apply the geographical perimeter, and therefore to use geo-fencing.Would you have a solution? Thanks in advance Sincerely
Hi, does anyone have an idea why the update history is so different on the computer versus shown in MC console? Actually console shows two more updates that are not shown on the computer and the majority is not listed. WNS is not configured btw. But should update the information anyway i guess? Just needs a reboot or few hours. The PC was left as it is for days before taking the screenshots.
I would like to trigger the update of firmware on a Zebra device with JavaScript. I know it's possible in legacy script, but I have my reasons to use JavaScript. MobiControl Version: 15.5.2.1003 Agent Version 15.3.0.1006 Zebra TC57X Android OS 10.0 OEM Version 10-16-10.00-QG-U114-STD-HEL-04 File is present (if it's not a different error occurs) Script: var FirmwareLG = new mobicontrol.io.File("/sdcard/HE_DELTA_UPDATE_10-16-10.00-QG-U133-STD-HEL-04.zip");mobicontrol.os.installSystemUpdate(FirmwareLG); When the script is run it throws the error: Custom log (Wrapped java.lang.RuntimeException: android.os.DeadSystemException (UserScript#2))
Hi. Not sure why/how showing messages on tc52x is not working. This works: showmessagebox "Your device IP address is %IP%" This does not: set Project=TestV2.0.1.6 showmessagebox "Installed Project: %Project%" Result: Installed Project: %Project% I am on MobiControl 15.5 15.5 Help Link doesn't seem to help much... Help show example for user responses but yet it doesn't work: To provide followup actions to a user response to message box: showmessagebox "Abort the operation?" NO_TIMER 2 YES if %ShowMessageBoxReturn% == IDYES goto Exit 1. How do I display a dynamic message (using variables)? 2. How would I get user input if "It cannot return the user response" (from the help) Thanks.
Hi all, We've a customer who had a couple of TC21 devices sent to Zebra for repair, when it left it was an Android 10, and when it returned, an Android 11. Before it left the time and battery percentage were displayed in the notification bar, see image with.png. But now it is not displayed, see image without.png. We've also lost the Home and Recent Apps soft buttons. The devices are all in the same folder and so have the same lock down settings/feature control etc. And when switching to Admin Mode (out of the lockdown) everything displayed as expected. Agent Version 15.3.0. Build 1006 * Have to use imagination, image upload not working
Hi, I'm getting the error below on a particular MobiControl instance, every time I try to add a new package to a profile. I.e. I can add the package itself, and I can select "Save and assign", but when I get the dialog which displays the folders, this error pops up and prevents me from actually assign the updated version of the profile to a folder. N.b. I've tried this in both Brave and Chrome. Any ideas what could be the matter?
Just looking for some points of view on getting data files to devices. What are your preferences are in particular scenarios, any differences? Any watch-outs for either method etc. I understand its a large open question, so I am grateful for any points you have to add. Thank you Adam
Hi, I have a lockdown profile for some tablets I am trying to deploy an app from the Google Play store to it. The app in question has been whitelisted to our company's managed applications group, so it should be available. I am using Mobicontrol. Essentially I'm looking for the syntax for deploying the app to these lockdown tablets. I know, relatively straight-forward but I can't find the answer through a forum search with those keywords. Thank you!
Hello, I currently use the REST API to get certain stats from my devices. I would now like to get the expiry date on my support licenses, i will have this automatically checked by my network monitoring system. In the API doco (https://servername/MobiControl/api) i can see reference to a model called "LicenseInfo" containing "DaysToExpiry" How can access this info? what "get" request gets this info? Thanks Andrew
Is there a way that we can get an option for Chrome Custom Tabs on the roadmap for Mobicontrol Lock screens? I know that I can add a url in google managed play store but it would be nice to be able to launch a url in full screen using Chrome and not webview. I know it can be done in Surf however we have several websites that will not run in Surf. I also know about http:// and https://, however those run full screen in webview not a chrome custom tab. It would be nice to have an option for full screen url in a chrome custom tab instead of webview. Plus with webview I cannot run a command to wipe the data in webview while I can in chrome.
Hey allI host a slightly out of date (14.1.5.1284) mobi control server for 2 customers. It has run very well to date. I created and manage 2 Android+ apps for them. This has worked very well on our Zebra TC70x Android 6.1 devices, about 40 of them.Along comes a new batch of devices. They are GMS Oreo 8.1 Zebra TC70x devices. I have updated them with the Mobicontrol Android enterprise agent. I am able to get the agent to install and the device to enroll.What I cannot seem t get to happen is a proper profile to install. If I look at the log for the device, I see " "Failed to Install (Incompatible Platform)". I am able to drop the APK on the device manually and it will install.What I have noticed is that my version of package studio does not have a choice for Android enterprise (Platform is only Android). I would like for these new devices to have the app managed as it works on the others. Do I need to do something to my package, or do something else to deploy my profile? Maybe some sort of custom script?
Hi, Is it possible to either change Lockdown template or modify Lockdown items using script (legacy or JS)? My idea is to have Out-of-Contact policy that will remove Lockdown shortcut to the production app (+ maybe show some info on the lockdown that device is out of contact but that's not necessary) It's Android Enterprise Fully Managed device
Hi, I have a number of managed legacy scripts (e.g. script1 and script2) Is it possible to call a number of these within a legacy script E,g, Send script script//:script1 script//:script2 (Sorry no idea of the possible syntax) Thanks Adam
Hi, I want to import contacts by vcf file onto Honeywell CT60XP devices with 90.00.10 build, enrolled as work managed. MobiControl Version 15.6. I found this article:https://discussions.soti.net/discussions/automatically-import-contacts-from-a-vcf-file Where can I download the import_contacts.apk ?
Hello, I need to rename more than 1000 Android devices(all in the same device group) and obviously I don't want to rename them one by one. Is there any way I can rename multiple devices at once? Currently, my devices has names like this: XX-123-YY1 ZZ-456-BB2 ... And I need to change the middle part to 4 digits, like this: XX-0123-YY1 ZZ-0456-BB2 ... Thanks.
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