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Hello, I currently use the REST API to get certain stats from my devices. I would now like to get the expiry date on my support licenses, i will have this automatically checked by my network monitoring system. In the API doco (https://servername/MobiControl/api) i can see reference to a model called "LicenseInfo" containing "DaysToExpiry" How can access this info? what "get" request gets this info? Thanks Andrew
Is there a way that we can get an option for Chrome Custom Tabs on the roadmap for Mobicontrol Lock screens? I know that I can add a url in google managed play store but it would be nice to be able to launch a url in full screen using Chrome and not webview. I know it can be done in Surf however we have several websites that will not run in Surf. I also know about http:// and https://, however those run full screen in webview not a chrome custom tab. It would be nice to have an option for full screen url in a chrome custom tab instead of webview. Plus with webview I cannot run a command to wipe the data in webview while I can in chrome.
Hey allI host a slightly out of date (14.1.5.1284) mobi control server for 2 customers. It has run very well to date. I created and manage 2 Android+ apps for them. This has worked very well on our Zebra TC70x Android 6.1 devices, about 40 of them.Along comes a new batch of devices. They are GMS Oreo 8.1 Zebra TC70x devices. I have updated them with the Mobicontrol Android enterprise agent. I am able to get the agent to install and the device to enroll.What I cannot seem t get to happen is a proper profile to install. If I look at the log for the device, I see " "Failed to Install (Incompatible Platform)". I am able to drop the APK on the device manually and it will install.What I have noticed is that my version of package studio does not have a choice for Android enterprise (Platform is only Android). I would like for these new devices to have the app managed as it works on the others. Do I need to do something to my package, or do something else to deploy my profile? Maybe some sort of custom script?
Hi, Is it possible to either change Lockdown template or modify Lockdown items using script (legacy or JS)? My idea is to have Out-of-Contact policy that will remove Lockdown shortcut to the production app (+ maybe show some info on the lockdown that device is out of contact but that's not necessary) It's Android Enterprise Fully Managed device
Hi, I have a number of managed legacy scripts (e.g. script1 and script2) Is it possible to call a number of these within a legacy script E,g, Send script script//:script1 script//:script2 (Sorry no idea of the possible syntax) Thanks Adam
Hi, I want to import contacts by vcf file onto Honeywell CT60XP devices with 90.00.10 build, enrolled as work managed. MobiControl Version 15.6. I found this article:https://discussions.soti.net/discussions/automatically-import-contacts-from-a-vcf-file Where can I download the import_contacts.apk ?
Hello, I need to rename more than 1000 Android devices(all in the same device group) and obviously I don't want to rename them one by one. Is there any way I can rename multiple devices at once? Currently, my devices has names like this: XX-123-YY1 ZZ-456-BB2 ... And I need to change the middle part to 4 digits, like this: XX-0123-YY1 ZZ-0456-BB2 ... Thanks.
Good evening, I'm looking for a way to exit kiosk mode. I tried everything: - kept pressing the back button: nothing happens; - swipe up from the bottom part of the display: nothing happens. Are there any other methods? The issue is that I can't connect to the devices because of some WiFi issues, so I can't send any scripts from SOTI console. It is also impossible to expand the Android top bar, since it is blocked by SOTI profile. If there are no solution, I need to factory default the devices and I'd like to avoid that. The devices are: - Zebra WT6000 with Android Classic; - Zebra WT6300 with Android Enterprise - Work Managed Device The app in kiosk mode is Velocity. Thank you, best regards.
Hi, how do you uninstall an application on windows via soti mobicontrol?
I'm seeing most new Zebra devices shipping with Android 11 and the replacement for the TC72 releasing soon. I've been looking at solution to the scoped storage issue when installing enterprise browser and enterprise keyboard. Using mainly TC72s with Android Enterprise automated enrollment. (AFW#) I've seen a solution to use file transfer to copy the config.xml and a script to %sdcard% and using mx to run the script and transfer the config to /enterprise/device/enterprisebrowser/. The issue is when I look at Zebra folders I only see /enterprise/usr/ and not the /device/ directory. I've tried using mkdir in the script, but that doesn't seem to work. Wondering if anyone has run into this or found a better solution for enterprise browser. (saw some people using managed configs through google play for velocity)
Hi I have a Mobicontrol Cloud instance with devices connected to a restricted internal network. Does anyone know which ports inbound&outbound need to be accessed for device to be enrolled/updated etc? The resources I have found seem to be for on premise. ThanksAdam
Hello, Since a certificate renewal, the WEB remote control no longer works.The following error occurs after a while: Error: The Session has been closed. Please try again. Error Code: 1000 Anyone an idea
I have been trying to get a java script to run on Zebra devices running Android 10. Debugging has been difficult because the logs will often show NOTHING. Or if it does show the logs show as a timestamp that is older then when the script was pushed. Can anyone see anything wrong with this script? I'm trying to run this after a file sync to only do a firmware update if certain firmware is already on the device and if the files are both there. I have been pushing this from the console for testing, and I remove the first line when pushing from the console. ------------- #!/usr/bin/env jsvar BuildNumber = new String(mobicontrol.os.buildnumber);var FirmwareBase = new mobicontrol.io.File('/sdcard/HE_DELTA_UPDATE_01-23-18.00-OG_TO_01-30-04.U00-OG.zip');var FirmwareLG = new mobicontrol.io.File('/sdcard/HE_DELTA_UPDATE_01-30-04.00-OG-U44-STD.zip');if (BuildNumber != "01-30-04.00-OG-U44-STD") { if (FirmwareBase.exists==true && FirmwareLG.exists==true) { if (BuildNumber.includes("01-23-18")) { mobicontrol.log.info("Installing Firmware Base"); installsystemupdate(FirmwareBase); } else if (BuildNumber.includes("01-30-04")) { mobicontrol.log.info("Installing Firmware LifeGuard"); installsystemupdate(FirmwareLG); } } else { mobicontrol.log.error("Sync not finished, Firmware files do not both exist on the device yet"); }} else { mobicontrol.log.error("The device is already on the correct Firmware, no upgrade needed");}
Hi, I have a ticket in for this but thought I'd ask here as well. Samsung must have updated their stock keyboard recently with Spotify, Youtube etc functionality. This subverts the purpose of the lockdown for our users. There must be a plain keyboard .apk that does not allow this added functionality Youtube, Spotify. Does this seem like the correct fix for the issue? If so, could someone point me to it and the basics to install it please? Thank you in advance. c
Hey everyone, Recently our android enterprise samsung Tab a7 devices have been disabling certain settings on the tablet. Previously it worked well. We have not made any changes to our admin profile and have combed through each configuration in our profile. However, we cannot seem to find the setting that controls location services and other settings. I will attach a screenshot below of the issue:
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