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I'm running 14.4 and using a AE device in DO mode, can a script turn on NFC?
Hi! We'd like to set up a migration scenario where our Samsung devices will migrate from Android+ to Android Enterprise (Work Profile). Has anybody done this so far? What is the best practise scenario with less user interaction? Thank you!
Greetings, i'm struggling to get the following devices: -Honeywell CT40, 50, 60 -Zebra TC57, 77 to pair with: -Honeywell 86801 -Zebra RS6000 If the Computer devices are not enrolled they pair perfectly with a NFC bump but as soon as enrolled with SOTI they do not pair. It appears that the device does not show the prompt for pairing after they are tapped with NFC but i cannot find a way to allow this prompt message to show?
Hi, there is a way on Android Enterprise in kiosk mode to block statusbar expansion, but keep notification icons still in statusbar or expand statusbar without settings icons (Marked in red)? Thanks Thomas
We have activated Activity Suppression lockdown so that the status bar can be shown on screen. However we have found that doing this causes the Wi-Fi Settings option we have set up no longer works as the page immediately closes: launch://com.android.settings/com.android.settings.wifi.WifiSettings We're not able to use the Wi-Fi settings app to set Wi-Fi due to the issues here: https://discussions.soti.net/thread/android-enterprise-lockdown-wi-fi-scan-does-not-work/ Is there any way to display the status bar without activity suppression or is there a way to allow this settings page to remain open with activity suppression enabled?
how can we do a Android Entreprise Enrolment of a Zebra TC56 device which is under android 8, knowing that the on premise soti-mobiControl platform is offline
We are using Android Enterprise and locking down the phones to a lock screen with one app and a button to the Wi-Fi settings. How would a user go about connecting to a public Wi-Fi that requires a log in screen in browser? Is there any workaround to allow access to just that page when needed? I've not tested yet but assume this page would just fail to open.
Hi, We've just started producing device in Android Enterprise rather than Android Plus and I've noticed that the device downloads the latest released agent. Is there a way to control the version downloaded? I've tried changing the agent download to be from the server rather than google play in the add device rule but it still downloaded the latest version.
We have recently found that we are unable to factory reset any devices enrolled within our Android Enterprise enrollment if they offline within Mobicontrol and have an unknown password / passcode set. Prior to the introduction of AE we were able to get the devices password / passcode incorrect a set number of times before it initiated a factory reset of the device. We have the same configuration set within our device profiles, but after the set number of incorrect passwords / passcodes are entered its simply loops round to locking us out for say 30 seconds and then requests for the password / passcode again. Has anyone else experienced this? We've logged it with our support partner but they have advised its the agent version installed on the phones, this affects every single device we have enrolled within AE (variety of agent versions) and we can only factory reset the device IF its online within our MobiControl portal? We have "Disabled Factory" reset within the feature control for all devices, which was also present prior to AE and we also have "Maximum number of failed password attempts before device wipe" set to 8, which was also the same prior to AE. Please help guys.
Hi Team, First time poster here, although I've been floating around the forums benefiting from the shared wisdom posted here for the last few months. I've run into a dead end with this particular issue, and i'm hoping i can get some advice on how to proceed. We've run into an issue recently that seems to only affect Android 9 devices on the Android Enterprise configuration. The lock screen (when you first unlock the phone before swiping to unlock, or entering a PIN etc) doesn't seem to display notifications of any kind We've noticed that when the device is in lockdown mode, we can't see any notifications at all on the lock screen, in fact in order to see the notifications, we need to enter administrator mode, or send the "lockdown off" script via MobiControl. Some of our sites rely on system-generated messages sent to mobiles to give the staff instructions on where to check, and which routes to take etc. When i take a look into the settings of the device, i can see that under the lock screen portion, the Notifications button is set to disabled, and is greyed out i.e. cannot be adjusted. Again, as this only affects Android 9 devices on Android Enterprise, i'm baffled at what i can do to resolve this. ! Some points on our configuration ! #: Lockdown config: Activity Suppression enabled. Disable Status Bar Expansion Enabled. Using Device Control. #: Feature Control: Redact Notifications is not ticked. Disable all notifications is not ticked. Disable all system UI is ticked, although this didn't seem to have any effect on this problem either way. #: We use the MobiControl Stage Programmer app with NFC for smartphones, and the QR Code for tablets. #: Android Plus covers 80% of our fleet, with 20% of Enterprise devices distributed in the last 3 months. #: I've configured the devices to land in a blank folder with no payloads, and once they are enrolled and ready, i'll manually drag the device into a folder with a profile targeted to said folder, which will push the profile/payloads. #: We use the J5 Pro (Android 8.1), Galaxy A20 (9.0) and the Galaxy Tab a 2017 (8.1). If the guard misses a message, this can be a massive compliance issue, so unless the guard keeps their device open on the SMS app, there's a good chance they'll miss it. Has anyone else run into this issue before? Any assistance of advice provided would be sincerely appreciated. Thanking you in advance, Joell
Hello, I am trying to upgrade an app on multiple devices. The devices I am using are Honeywell CN80s running Android 8.1.0. I need to know how to purchase in app purchases. Every time I try to upgrade the app I get an error saying "An error occurred while purchasing. Unable to process purchase. Please, check your internet connection and try again later." The internet is fine on the handheld. Any help would be much appreciated! Thank you,
Hi,Using a device enrolled as Android Enterprise; When enrolling the device tries to get a Google Account but the kiosk is locking the device down before the device completes getting a Google Account.This means that when in the Kiosk there is a message at the top of the screen saying "user action pending" and I can't use the Application Catalog. Am I doing something wrong?
Hi. In our company we have mobile phones enrolled as Managed Devices.We want to make backup copies of the devices. For this process, we use Smart Switch. But it is not possible, Smart Switch indicates that the device does not accept the file transfer.Through the windows file explorer I can, and in the control of features, I have the USB transfer options enabled.Anyone use any program to make a copy of Device to PC?
Question Is it possible to install package immdiately when an user tap install button on the devices?How can we install private apps by user timing? Procedure 1.Enroll device as AE2.Apply a profile which has package as self service to a device group3.Tap Mobicontrol Agent on device lockdown screen,and open profile status4.Tap install button 5.It becomes pending status and not completed by next checkin Comment 1.We changed checkin schedule from 1/24hours to 1/30minutes temporary,but we don't want to do this treatment nexttime because it increases server load.We want to know why it isn't started to install package immediately after device manipulation untill checkin. 2.It is impossible to use App Catalog Rules for private app because our customer has not Gsuit Accoount,and,App Catalog also needs to checkin for installation and takes 2 or 3 days untill delivery apps. Alternative 1.Using FileSync for distribution app and embedding installing script on lockdown. ＜Server information＞================================================-MC version：13.4.0.5276-server environment：SaaS================================================<Device information>================================================-Agent version: 13.6.0.1662, etc.-For Android A + or AE: AE
Hi! Is there anyone who have gotten OEMConfig (Zebra) to work in the Application Catalog Rule with managed google play store.From what I understand you should be able to add a config to the application when it is installed onto the devices? Like for example Google Chrome which also supports "Managed Configuration"
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