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Hello All, I've been trying to deploy SOTI Surf 15.6.0 to a Zebra MC93 (Android 11) but without success. The error message is "Package "net.soti.surf" version 15.6.0 Build 7 failed to install. Incompatible platform / processor / OS". I'm working with SOTI Mobicontrol 15.6.0.1018. Any hint? Thank you in advance for any help, Carlos
Configure Date / Time, language and country on Datalogic Skorpio X3, X4 and X5 Hi, I'm a new SOTI user.I am doing tests to manage our Datalogic Skorpio X3 (Windows CE 6), X4 (Windows CE 7) and X5 (Android) PDAs in SOTI. The wifi network to which the PDAs are connected is closed and has access only to a production server, the DC and the Soti Cloud server.I found how to get the date / time from the NTP (DC) server unfortunately by default the PDAs are in the US zone so they synchronize on the US time zone and not IT. I have to manually go to the individual PDAs and tell them that they are in Italy and that they must use the Italian language.Is there a way to put them in the right geographic area automatically? Thank you.
Unfortunately, it is no longer possible to access data from a notebook on a Samsung TAB A8 tablet in kiosk mode. It is installed the latest client 15.3. The tablet runs Android 12 in kiosk mode. If I take out Kios Mode, I can access the data of the tablet. Does anyone have a tip?
I signed up for soti one free trial but didnt see mobicontrol. Am planning to try out mobicontrol functions
Hello !! Is there a way of knowing which profile/rule is assigned directly from the group (without manually verifying the profile installed on a device?)
I noticed under the profiles tab in 14.4.9 there is the option for Out of Contact. I would like a script that automatically revokes the certificate and deletes the device from Mobicontrol if it has not checked in for 3 weeks. Is there a script for this or possibly another way to achieve this? Thanks
I've got a issue where when speed controls are activated the tablets we use freeze and have to be restarted to come out of it? It's only recently happened, it was fine a month ago. Anyone else had this issuse or knows of a fix? Tablets are: Samsung A7 Lite
Is it possible to start the agent on an Android before a user logs in ? Or how do I get onto an android when it has only been switched on ?
MobiControl Version: 15.5.1.1010 MobiControl Agent: 15.2.4.1034 Device Enrolment Method: Android Enterprise Work Managed Device: Samsung Galaxy Tab A7 Lite (SM-T225) I have an issue that has started in the last month or so, where the majority of our managed devices have started using abnormal amounts of data, and upon looking into it on the device it is showing as coming from the Google Play Store. Typically, we would see less than 1GB of data from the Google Play Store per month, but we are now seeing 5GB+ consistently. As far as i can tell we cant dig down deeper and find out why the Google Play Store is using this much data, but i would think it is one of the following options: An app being downloaded, then automatically removed by our App Catalogue Rule, then repeating that process constantly Apps updating in the background (seems unlikely as 95% of the apps on the device are the pre-installed Google apps). Possibly also being affected by the App Catalogue Rule? Android OS update being downloaded and then failing to install as we block this on all devices (dont think this would be the Google Play Store though?) Is anyone aware of any way that i can narrow down what would be causing this issue? Alternatively, is there a script that can be used to prevent the Google Play store from using data unless it is connected to Wi-Fi? Any thoughts would be greatly appreciated. Kind regards, Ryan
I am looking for a way to trigger StageNow on a Zebra MC9300 to consume an XML. I would like to do this with JavaScript because I need to edit the XML with device data before I consume the file. The only way I currently know how to trigger the device to consume the XML file is with a legacy script but really don't want to have to run 2 different scripts to edit and consume the file. Thanks in advance.
Hi all. Has anyone found a feasible solution on globally updating their Android devices without impacting the bandwidth at the various locations the devices are located at?
When using an older, static html lockdown template it is possible to display notifications as one of the menu items. https://www.soti.net/mc/help/v15.5/en/console/configurations/profiles/configurations/categories/restrictions/lockdown_notifications.html Are there any plans to bring this capability to the newer, dynamic templates?
Hi all, is there someone who can tell me if or how it's possible to sende javascript via the "sendscript" api call? Legacy script is working fine but i have a javascript which would be nice to do via api and scfript instead of the console. Ok, found it now myself, there's an parameter available named "ScriptType" which does the trick. @Soti, may i request fully API documentation regarding possible parameters for example the "/devices/{deviceId}/actions" Part (and maybe others too)? It's really bad doing trial and error.
Hi team, I'm trying to install MobiControl on a new clean server (w2019). The download file is "MobiControl1560Setup_1018_release". During the installation, I request to get SQL installed and enter the SA password. However every time I get this error: I have cleared the AppData\Local\Temp folder and check the logs... but I can't seem to find how to fix it. The server is a new clean build (only .Net Core has been installed) and the actual SOTI installer seems unable to get access to the locally installed DB, created by SOTI.....: 2022-10-27 14:38:35.827: DACPAC: Deploying DACPAC file...2022-10-27 14:38:50.665: DACPAC: DAC Message: Message SQL0: The dac history table will not be updated.2022-10-27 14:39:05.438: DACPAC: FAILURE: DACPAC has failed to deploy: System.Data.SqlClient.SqlException (0x80131904): A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 26 - Error Locating Server/Instance Specified) at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling, SqlAuthenticationProviderManager sqlAuthProviderManager) at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions) at System.Data.ProviderBase.DbConnectionFactory.CreateNonPooledConnection(DbConnection owningConnection, DbConnectionPoolGroup poolGroup, DbConnectionOptions userOptions) at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection) at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions) at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry) at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry) at System.Data.SqlClient.SqlConnection.Open() at Microsoft.Data.Tools.Schema.Sql.Dac.ConnectionManager.<>c__DisplayClass1.<Create>b__0() at Microsoft.Data.Tools.Schema.Common.SqlClient.RetryPolicy.<>c__DisplayClass4.<ExecuteAction>b__3(RetryState retryState) at Microsoft.Data.Tools.Schema.Common.SqlClient.RetryPolicy.ExecuteAction[R](Func`2 func, Nullable`1 token) at Microsoft.Data.Tools.Schema.Common.SqlClient.RetryPolicy.ExecuteAction(Action`1 action, Nullable`1 token) at Microsoft.Data.Tools.Schema.Common.SqlClient.RetryPolicy.ExecuteAction(Action action, Nullable`1 token) at Microsoft.Data.Tools.Schema.Sql.Dac.ConnectionManager.Create(SqlConnectionFactory connectionFactory, Boolean cacheConnections) at Microsoft.Data.Tools.Schema.Sql.Dac.DacRegistrationManager.DacInstancesManager.GetDacRegistrationData(SqlConnectionFactory connectionFactory, String databaseName) at Microsoft.Data.Tools.Schema.Sql.Dac.DacRegistrationManager.StartDeploy() at Microsoft.SqlServer.Dac.DacServices.InternalDeploy(IPackageSource packageSource, Boolean isDacpac, String targetDatabaseName, DacDeployOptions options, CancellationToken cancellationToken, DacLoggingContext loggingContext, Action`3 reportPlanOperation, Boolean executePlan) at Microsoft.SqlServer.Dac.DacServices.Deploy(DacPackage package, String targetDatabaseName, Boolean upgradeExisting, DacDeployOptions options, Nullable`1 cancellationToken) at Soti.MobiControl.Tools.DacpacInstaller.Program.Main(String[] args)ClientConnectionId:00000000-0000-0000-0000-000000000000Error Number:-1,State:0,Class:20 Any ideas? Many thanks
Not sure how many on here run the M365 compliance with SOTI but I wanted to see if you had seen this error come up when the user tries to reauth with Azure. This error is seen across different OS versions 9 to 12 and between different devices S8 to S10e to Tab S3. We have never run shared devices and don't plan to. I do have a case open however just wondering if anyone else is seeing this.
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