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I'm still learning the ropes after our former MobiControl admin retired, so apologies if this is a simple question. We use a Custom Attribute to list out the different "usage types" in our inventory, and need to add an additional value to the list. I'd have expected to be able to do so via the Global Settings pane, but I'm unable to do so, as it says the field is already in use. I'm not modifying any of the existing entries, just adding a new one. It seems like it'd be pretty limiting if one couldn't adjust the values at all after it's been set and in the field, so I feel like I'm missing something.
This may be obvious but I can't see a way to do this. If we have scheduled the deployment of a new version of a profile then if we decide we do not want to carry out the deployment, what is the best way to stop it? The only thing I can think of doing is disabling the profile but this then means any new devices that need to enrol using the existing version of the profile can't do so. MobiControl version 2024.1
Attempting to assign a profile for Managed Google Play on devices, but when trying to assign a filter to have this profile apply only to devices with a specific Enterprise Name results in it not applying the filter and saying that it's invalid after pressing Assign Policy after pressing the Assign Policy button, the below happens
Hi, i add a new profile to disable the system-update on android devices. But it doens't work. The devices get an error and i don't know what it is, because it is not specified.
Hi,When trying to add a device to soti it throws us this message: Enrollment failed. Please retry or contact your system AdmnistratorWe are using mobicontrol on version 2024, i am trying to add a device on a work mannaged profileThis device was previously added to mobicontrol, but it was deleted in soti.I have been addding devices to mobi with work mannaged profile without any problemThe devices are only connected through WiFi
Hi everyone, we are planning to migrate our Soti installation to the cloud, 20.000 + devices. Currently we have one MS server and 8 DP servers (4 DMZ / 4 internal). Has anyone done this before, what are your experiences with MobiControl in the cloud. Are there any restrictions? Thank you for your feedback Mark
Hello! i have google play store installed on all the tablets that the employees use. Is there any script i can use to force update a single app on google play store?
Hi,is it possible to delete the entire contents of a folder without deleting the folder itself using file mannager on devices with android 10.0We are having mobicontrol version 2024.1.2.1046We want to delete the contents of the folder located in the path /sdcard/pictures
I can't seem to find this information anywhere. The timestamp on the collected data rows, is that device time or server time?
Hi everyone, We are managing a fleet of Android devices (running android 11 and above) using SOTI MobiControl and are looking to enforce a security policy where only authorized devices can access a service exposed through our F5 firewall’s public IP address. The plan is to configure each device to send a unique identifier (such as Device ID, IMEI, or Serial Number) in a custom HTTP header with every request. The F5 will inspect this header and allow access only for devices with approved identifiers (using an iRule). We already had some iRules set up before Android 10 (Api level 29) when access to device Identifier was open.Is there any way to implement this? Thanks for the help.Kind Regards
Hello, I have migrated our SOTI Dbs (MobiControlDB, MobiControlDB_Archive, MobiControlDB_Signal, SotiAssist) from one dedicated DB-server to another DB-server. All on-prem.Old SQL: 2019New SQL: 2022 The problem now is that the "Mobicontrol Deployment Service" does not run properly. All other services are running smoothly. I can access the web console but I do not get any contact with any device. I have already ruled out any port errors. Everything works good again if I switch back to the old DB-server. Any help regarding this would be invaluable.
Hi, Is there any way via example custom attributes or custom data, to set 3 different values to an application?For example, the application (we install via MC) we have has 3 values that needs to be filled in at first start. One of the values is unique per device. Is there any way to automate this via SOTI MobiControl instead of manually having to enter this? The device is a Sunmi P2 Lite SE, Android Classic Thanks
Is anybody out there who has already done a successful integration of MobiControl into ServiceNow to retrieve device information via the REST-API?
Hello, I want to change my preference settings for remote control from plugin to web-based. When I change this setting and click save the settings don't change. Same goes for language too. Whenever I go back to the preferences the old settings are still in place.
Goodmorning, Since several weeks we have more and more TC52AX showing an error message while opening Datawedge. Datawedge will close immediately with the message "DataWedge is not compatible, please perform an upgrade". Agent Version 15.4.4.1063 OEM Version 13-22-18.00-TG-U02-STD-HEL-04 Datawedge version: 13.0.121 MX version: 13.4.0.21 Agent Version 2025.0.2.1045 Oem 13-35-25.00-TG-U00-STD-HEL-04 Datawedge version: 14.0.11 MX Version: 13.1.0.65
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