Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 3 answers

    Bluetooth connection disconnected early on devices in MobiControl Lockdown

    We have a client which has 10 devices, 3 of which we've enrolled in MobiControl. They are enrolled into a profile which uses lockdown, these are Android Enterprise devices running Android 10 (Zebra WT6300 with RS5100 bluetooth finger scanners). The client is reporting that the pairing is much less stable on the enrolled devices, i.e. the pairing only lasts a few minutes and then needs to be paired again. Has anyone experienced something similar? And if so, did you find out what was causing this?

    SOTI MobiControl
    3 years ago
  • 0 votes 6 answers

    Launch kiosk mode with Java Script

    Hi, is it possibile to set the kiosk mode with Java Script command? Thanks,

    Android
    3 years ago
  • 0 votes 3 answers

    Unable to use laptop keyboard when remoting onto Android 11 devices

    When remoting onto Android 11 devices (Samsung Tablets and Zebra MC930B scanners) I am unable to use my physical PC keyboard to input in text boxes. I can use my mouse to control the touch keyboard on the device but this is a pain. This function was working before our console was updated to version 15.4.3.1012 All devices are running the latest agent/plugin versions Any idea how to get this function back?

    Android
    3 years ago
  • 0 votes 4 answers

    Restrict App Updates

    Hi According to the release notes in 15.1.2 there has been added some new scripts but you did not specify what the scripts are. Could you please describe how to use these?

    Android Scripting
    3 years ago
  • 0 votes 3 answers

    Zebra Android 11

    Hi According to Zebra there are changes on Android 11+ in regards of applying XML configurations. But how can we deploy a setting without using OEMConfig? Where is StageNow version able to generate a JS?

    Android
    3 years ago
  • 0 votes 2 answers

    Compliance Policies Solved

    Morning - I am running V15.5 now and in preps of M365 being fully rolled out I am working on compliance policies that would restrict access to M365 if a device goes non-compliant. Now What I am trying to figure out is how to get the server to run the policy. And the reason I want the server to do it is because if you set the policy to say a device is offline for 2 days or hasnt checked in in 2 days we would want that device to go non compliant and access is then cut off. Is anyone else running into this or did I miss some easy setting?

    SOTI MobiControl
    3 years ago
  • 0 votes 3 answers

    Reason for high memory usage Solved

    Hello, I noticed that some servers are using a lot of memory. And the cause is always the MobiControl Management Service. This very often takes up 3-4GB of RAM. Why do some servers use little memory for the service and other servers use a lot? Thanks!

    SOTI MobiControl
    3 years ago
  • 0 votes 4 answers

    Shared Devices # Clear managed application data when user logs out # Valid conditions for "auto" Log out

    Hi all, I have real problems implementing the two goals! MC: 15.1.3.1021 # A: 15.1.3.1071 Any feedback is welcomed! Thanks!

    SOTI MobiControl
    3 years ago
  • 0 votes 1 answer

    Device enrolled -> Unable to find it in the cloud

    Hi I was able to enroll a device with a certain Enrollment ID so it would go to a specific location. Yet, i'm not able to see the device within our soti cloud Saas. The device itself receives the packages/profiles that has been activated on the specific location. The only thing I can see on the device 'Event Logs' are error messages about "Failed to acquire location (timeout)." Device type: Samsung-SM-T585 Agent version: 15.1.5 build 1049 Android version 8.1.0 (unable to find more upgrades) Best regards Brian

    SOTI MobiControl
    3 years ago
  • 1 votes 2 answers

    How to allow app permissions via legacy scripts? Solved

    Good Morning! I am wanting to allow certain permissions for several apps without having to go into the device settings.  Permissions I am wanting to allow include Location, storage, camera, draw over other apps, modify system settings, install unknown apps.  I would like to be able to grant these permissions through a script using the bundle ID if possible? 

    SOTI MobiControl
    3 years ago
  • 0 votes 5 answers

    Android Plus - Soft reset device in script

    Hi all, We've created a profile that contains an XML file being pushed to the device, but for the configuration to apply the devices needs a reboot. Ideally we would want the device to reboot itself when the profile is installed. I've tried a post-install script in the package as ''reset /S'' but this doesn't work.  Is there a way to make a unit reboot automatically when a profile is installed ? Thanks,

    Android Scripting
    3 years ago
  • 0 votes 7 answers

    How to execute an intent conditioned by a "special" action

    Hi all, I'm looking to execute an sendintent conditioned by a successful "shared device" login...is this possible? Basically I want to manage the "softkeys" from the navigation panel conditioned by the "Shared Device status". Without a logged user: "all off" / with one connected : "all on".

    SOTI MobiControl
    3 years ago
  • 0 votes 5 answers

    Is there a way to send 1 script to a specific profile to hit all the devices assigned to the profile?

    Good morning,  I am needing to send an uninstall app script to about 500 devices who have the same profile assigned. This profile has an app apk package that I would like to uninstall using an uninstall script. Is there a way to send the script to the entire profile instead of selecting multiple devices and sending the devices the script?  I do not want to get rid of the package itself, I want to uninstall the app from the devices and then assign a new version of the app via a package.  I tried to package up and do a new version string, but the install is failing on my test devices saying "failed to install i/o error". so far the only way I can resolve this is by uninstalling the app first then pushing it out again. 

    SOTI MobiControl
    3 years ago
  • 0 votes 4 answers

    Custom Attribute with JavaScript

    Hi is it possible to use the Custom Attribute in the script "JavaScript" ? Thanks. Regards,

    Android
    3 years ago
  • 0 votes 1 answer

    Linux Ubuntu & Raspbian Lockdown

    Hello Community! I have Soti MobiControl, version 15.4.2.1020 in use. I have a requirement to manage and lockdown Raspberry PIs and Ubuntu servers via Soti.According to the documentation only Ubuntu 16.04 as well as Ubuntu 18.04 are supported. I have set up 2 VMs with 16.04 & 18.04 and cannot confirm that the lockdown works for Linux. According to logs the npm packages are missing as well as electron, but they are not installed by themselves. On newer Ubuntu servers and on Raspbian 10/11 I have no chance to get the lockdown working. Has anyone done this before or is there a trick to use the build-in Lockdown from Soti? I don't want to program my own kiosk browser, because it has to work dynamically for 30 works. Thanks for your help, kind regardsMartin

    SOTI MobiControl
    3 years ago

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