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I`m currently running with an issue with Soti hub. We did have it install on a couple of tablet but unfortunately, there a permission that is not enable Mobicontrol profil data
Hello I am looking for a way to enable app permission for the app "Ascom Unite Axess" automatically (please check printscreen) Does anybody know a way to enable this notifications with a script? Soti version: 15.4.2.1020 Soti agent: 15.1.3.1071 Android version: 10 Device: Ascom Myco 3
Mobicontrol -Version: 15.0.1.1181soti agent ver: 15.0soti surf 15.3honeywell ck65 android 10outlook using lockdown page with link to Microsoft Outlook appusing keeps outlook open, emails come in normallyhowever when user attempts to open any URL link within an email we get: Alert you are not allowed to access this page Profile configuration:lockdown page has 2 items, url to app, and outlook appsoti surf--no filtering, kiosk mode please help, we need the user to be able to open URLs within OutlookKiosk mode is simple for us as it keeps soti surf in full page view, no url address barand or settings within surf the user can fiddle with
I am using MobiControl v15.5.0, agent v15.1.3 with zebra MC3300x. I'm using kiosk mode, everything works fine except for one thing. When I try to enter admin mode, the device freeze for a while, as if trying to verify the password on a remote site. Hanging occurs sometimes for a few seconds sometimes for a minute sometimes for 10 minutes. Moreover, if I turn off the Internet on the device, authorization occurs instantly, and also if the network is not limited, this also happens instantly. But our company's security policy requires the network to be restricted. We gave devices access to the following URLs: sotiassistservices.soti.net notificationservices.soti.net pcsvalidator.soti.net location2.soti.net skinsapi.soti.net activate2.soti.net mobicontrolservices.soti.net agentdservice.s3.amazonaws.com our MobiControl Server But apparently something is missing, but I can not understand what exactly and why is this happening? There are no speed limits, the server is in our cloud.Can someone help with this? Can someone come across this?
Hello everyone, we are using SOTI V14.3.3 and would like to administrate Android 11 devices. However, I cannot install any packages. We always get the message: "Installation failed, Invalid platform" Platform and Version is set correctly.Profiles work correctly. Does anybody have the same Problem? Many greetings
Hi, I was looking to see if anyone was aware of a script for Android that would essentially unlock the device or perform the same thing as a swipe up on the device? The reason for this script is I'm writing some javascript that will check if a particular application is running in the foreground and then perform an update if it is not running. When the device screen times out and goes black, the script can no longer return what is in the foreground. We don't have passwords/PINs on the devices, so the screen timeout is activating and just requires a home button and swipe up (page up in remote) to get back into the device. If anyone knows of a better way to go about doing this in general, I'm all ears. For context, my Javascript looks like below: var ABC = 'com.abc';var foregroundActivities = mobicontrol.app.foregroundActivities;if (foregroundActivities != null) { foregroundActivities.forEach(function (activity) { if (activity.packageName = ABC) {mobicontrol.log.info("App is running, not upgrading automatically. Perform update manually.")} if (activity.packageName != ABC) { mobicontrol.log.info("App is not running, upgrading.") mobicontrol.app.stop('com.abc'); mobicontrol.packages.install('/mnt/sdcard/MobiControl/Packages/LatestRelease.pcg'); } });} function onFinish(result) { if (result.isSuccessful) { mobicontrol.app.start('com.abc'); mobicontrol.log.info("App has been updated.") }}
Hi, is there a way to disable GPP in Android Enterprise devices? "Oreo 8 and up"
I have a profile that previously allowed us to delete apps from the iPhone. I have gone to use this again on an iOS 15 device and it's no longer possible to delete the apps - just remove from home screen. Is there a new setting that must be allowed for this. The app is set to suggested rather than mandatory. I've also allowed deletion of apps in feature controls.
Hi everyone, is it possible send email with alert rule when I relocation an Android device? Thanks, Regards.
Hello, i have a tricky weird problem. We are managing interactive whiteboards who are running android os. The android os doesnot fully support the android enterprise management. Thats why we forced the installationof the enterprise agent via adb on the device. We set the device owner for the agent andafter that we were able to enroll the device into mobicontrol. So far so good. The downsideof this method was that we could only remote view the device and not remote control. Thanks to the MobiControl 15.0.1 agent udpate we were able to enable the remote controlsupport for those devices. See here: https://discussions.soti.net/articles/remote-control-support-on-android-enterprise-without-requiring-oem-specific-capabilities-or-oem-specific-plugin Now comes the weird part. After giving the permissions in the Accessibility i am able to remote control the device. But after restarting the device i have to give the permission again. I thought first it is because i am trying to manage an unsupported device. But afterfew restarts the prompt for giving access disappears. I can remote control my device rightaway. I checked the logs and i noticed a log that says "Custom log (Accessibility permission hasbeen granted)". This log is shown every time i restarted my device. When it is not shown theni have to give the permission manually. And that makes sense for me. That means mobicontrolis able to set the permission remotely but somehow not always. It is also hard to reproduce thisweird behavior. MobiControl is giving him self the following permissions: Observe your actionsRecieve notifications when you are interacting with an app Retrieve window contentInspect the content of a window you are interacting with Perform gesturesCan tap, swipe, pinch, and perform other gestures So i know i can set permissions with the command afw_set_permission_grant_state but i haveno experience with that command. I tried to find anything useful in the android enterprisedocumentary but i think i could not find anything useful. Does someone know how the command has to look like? I am pretty sure it is possible ormaybe with another command because MobiControl is sending a command to set those permissions after each restart. The device is running the agent version 15.1.3 and am using MC version 15.4.2. The device is a no name brand and is running android 8 with no google services. I hope someone has a clue! Thanks!
Hello, I'm using the app catalog but I find it takes a little while to let me reinstall an app after it's been deleted. How often does the catalog check for updates?
Hi experts I have a questions about HA in MC on premise.We currently have 4 servers (1 management, 2 deployment, 1 database), the license is valid for two deployment server, MC Version (15.4) 1.- How does HA work in MC on premise?2.- How do we guarantee HA for our service?3.- What would be the configuration for the HA in the servers? Thank you very much for your support.
Hi, Background: We have for some time used MobiControl Kiosk/Lockdown to launch our own Android apk in order to control how our Kiosk apps would work. Due to that we are now moving torwards iPad, we are then looking into using SOTI Surf. So far it has worked well and we are going to use it on iPad's. However on Android we have discovered that SOTI Surf does not behave in the way we are used to with the keyboard "pushing" up the screen and squeezing it to become smaller. After talking to our developer that made it possible for the keyboard to "adjustResize" on top of the screen, we then started looking at the parameter that was setting this behaviour. Below Android API level 30 it is called: SOFT_INPUT_ADJUST_RESIZEhttps://developer.android.com/reference/android/view/WindowManager.LayoutParams#SOFT_INPUT_ADJUST_RESIZE 30 and Above it is:https://developer.android.com/reference/android/view/Window#setDecorFitsSystemWindows(boolean) From what we can gather and how this works, this would be a setting in the SOTI Surf app, that does not exist today. However, surf has sendinfo that can be used. The Questions: Is it possible to send info to the SOTI Surf App and tell it to slide the keyboard above the screen as the above parameters suggest? Like this: sendinfo net.soti.action.window.setDecorFitsSystemWindows 1sendinfo net.soti.action.windowSoftInputMode adjustResize Or: sendinfo net.soti.action.windowSoftInputMode SOFT_INPUT_ADJUST_RESIZE 0 Only examples above and they do not work. Any ideas?
where can I find the list of built-in variables and macros that I can use in the lockdown template. There is such a description at all?
Hi everyone, So recenty i am dealing with this issue when doing RC on my devices. Below is the screen shoot : I checked device log and clearly there is no other user start the RC session. Anyone experienced this issue too ? The message above told us to hold down CTRL key to terminate other session, but they method doesn't solve the issue. Most of the time i just restart the RC session until the RC started. Hope anyone can take a look and hopefully have a solution for this. Thanks, Randy Saputra
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