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I have a profile that previously allowed us to delete apps from the iPhone. I have gone to use this again on an iOS 15 device and it's no longer possible to delete the apps - just remove from home screen. Is there a new setting that must be allowed for this. The app is set to suggested rather than mandatory. I've also allowed deletion of apps in feature controls.
Hi everyone, is it possible send email with alert rule when I relocation an Android device? Thanks, Regards.
Hello, i have a tricky weird problem. We are managing interactive whiteboards who are running android os. The android os doesnot fully support the android enterprise management. Thats why we forced the installationof the enterprise agent via adb on the device. We set the device owner for the agent andafter that we were able to enroll the device into mobicontrol. So far so good. The downsideof this method was that we could only remote view the device and not remote control. Thanks to the MobiControl 15.0.1 agent udpate we were able to enable the remote controlsupport for those devices. See here: https://discussions.soti.net/articles/remote-control-support-on-android-enterprise-without-requiring-oem-specific-capabilities-or-oem-specific-plugin Now comes the weird part. After giving the permissions in the Accessibility i am able to remote control the device. But after restarting the device i have to give the permission again. I thought first it is because i am trying to manage an unsupported device. But afterfew restarts the prompt for giving access disappears. I can remote control my device rightaway. I checked the logs and i noticed a log that says "Custom log (Accessibility permission hasbeen granted)". This log is shown every time i restarted my device. When it is not shown theni have to give the permission manually. And that makes sense for me. That means mobicontrolis able to set the permission remotely but somehow not always. It is also hard to reproduce thisweird behavior. MobiControl is giving him self the following permissions: Observe your actionsRecieve notifications when you are interacting with an app Retrieve window contentInspect the content of a window you are interacting with Perform gesturesCan tap, swipe, pinch, and perform other gestures So i know i can set permissions with the command afw_set_permission_grant_state but i haveno experience with that command. I tried to find anything useful in the android enterprisedocumentary but i think i could not find anything useful. Does someone know how the command has to look like? I am pretty sure it is possible ormaybe with another command because MobiControl is sending a command to set those permissions after each restart. The device is running the agent version 15.1.3 and am using MC version 15.4.2. The device is a no name brand and is running android 8 with no google services. I hope someone has a clue! Thanks!
Hello, I'm using the app catalog but I find it takes a little while to let me reinstall an app after it's been deleted. How often does the catalog check for updates?
Hi experts I have a questions about HA in MC on premise.We currently have 4 servers (1 management, 2 deployment, 1 database), the license is valid for two deployment server, MC Version (15.4) 1.- How does HA work in MC on premise?2.- How do we guarantee HA for our service?3.- What would be the configuration for the HA in the servers? Thank you very much for your support.
Hi, Background: We have for some time used MobiControl Kiosk/Lockdown to launch our own Android apk in order to control how our Kiosk apps would work. Due to that we are now moving torwards iPad, we are then looking into using SOTI Surf. So far it has worked well and we are going to use it on iPad's. However on Android we have discovered that SOTI Surf does not behave in the way we are used to with the keyboard "pushing" up the screen and squeezing it to become smaller. After talking to our developer that made it possible for the keyboard to "adjustResize" on top of the screen, we then started looking at the parameter that was setting this behaviour. Below Android API level 30 it is called: SOFT_INPUT_ADJUST_RESIZEhttps://developer.android.com/reference/android/view/WindowManager.LayoutParams#SOFT_INPUT_ADJUST_RESIZE 30 and Above it is:https://developer.android.com/reference/android/view/Window#setDecorFitsSystemWindows(boolean) From what we can gather and how this works, this would be a setting in the SOTI Surf app, that does not exist today. However, surf has sendinfo that can be used. The Questions: Is it possible to send info to the SOTI Surf App and tell it to slide the keyboard above the screen as the above parameters suggest? Like this: sendinfo net.soti.action.window.setDecorFitsSystemWindows 1sendinfo net.soti.action.windowSoftInputMode adjustResize Or: sendinfo net.soti.action.windowSoftInputMode SOFT_INPUT_ADJUST_RESIZE 0 Only examples above and they do not work. Any ideas?
where can I find the list of built-in variables and macros that I can use in the lockdown template. There is such a description at all?
Hi everyone, So recenty i am dealing with this issue when doing RC on my devices. Below is the screen shoot : I checked device log and clearly there is no other user start the RC session. Anyone experienced this issue too ? The message above told us to hold down CTRL key to terminate other session, but they method doesn't solve the issue. Most of the time i just restart the RC session until the RC started. Hope anyone can take a look and hopefully have a solution for this. Thanks, Randy Saputra
Hi All, We are starting to use Android for our Handheld barcode devices, at the moment Honeywell EDA61K, Unfortunately are the users complaining that the brightness not are high enought, so i would like to force the brightness to max at all time with Mobicontrol, Have anybody tried to do that, or can't point me in the direction. The devices are installed as Android Classic, and we already have a lockdown menu and programs installed through Mobicontrol on the devices, so perhaps it's only a script we need to add to the lockdown menu. Our System: Mobicontrol 15.3.0.6713 Honeywell Devices - Android 9 Device agent and Plugin 15.1.1.10.31 Best Regards Matthias S.
Hello, is there a way to close an app at a certain time? If not, is there a way to reboot the devices at this timer every day? Thanks.
This is more a request for an addition to the Settings Manager. Is it possible to add the ability to change the system font size in Settings Manager? It would be good if the end user could do this when the device is locked down in kiosk mode. Thanks.
Hello, I have a datawedge profile which I distribute via FileSync and this script __chmod 777 "/enterprise/device/settings/datawedge/autoimport/dwprofile_ChampWedge.db" Now I found a typo in this profile and need to delete it, before I can send the correct one. How do I do that? Does deactivating the File Sync help already? Thank you
Hello, We have Galaxy Tab E's on Android 8.1 enrolled as a Work Managed Device. Agent version is: 15.1.1.1031 Basically we have a kiosk/lockdown and an app that is allowed on the main screen. The app contains links to PDF's (manuals) that we must allow users to view. However, upon pressing the link the notice pops up "Lock to app mode has been turned on" and it does not open. I tried adding Chrome to the approved apps in the lockdown, but that did not help. I did try changing lockdown to use Activity Suppression under Advanced Lockdown Settings, but then every tablet has to be manually added to permissions list which defeats the purpose. Any help is appreciated. Thanks!
Is it possible that SOTI can make it so that there are separate enrollment rules for Work Managed vs Work Profile mode devices? I keep getting users that enroll their devices as Work profile when none of our profiles are setup for WP mode. It would be nice to block android enterprise enrollment if it is not Work Managed Device owner.
Hello, I'm testing the new security rules for Andorid 11. I need to copy a Velocity .wldp file to a Zebra device. ( Yes, I know the recommended Google way it to do it with managed app config) I can do this with the following article. https://forums.ivanti.com/s/article/Android-11-Deploying-Velocity-wldep-wlxgp-files-using-SOTI-MDM-for-non-android-enterprise-devices?language=en_US For some reason I see the host 2 times in Velocity but a delete command in the post-install script will fix this. __chmod 777 /enterprise/usr/Test.wldep sendintent -a "intent:file:///enterprise/usr/Test.wldep#Intent;type=text/plain;action=android.intent.action.VIEW;component=com.wavelink.velocity;end" del /enterprise/usr/Test.wldep I can copy the .wldep file to the devices. But, what if I need to place a new .wldep file there and delete the old file? Soti doesn't have access to the com.wavelink.velocity folder and a mxconfig command from stagenow to delete the file doesn’t work either. You can send a stagenow command that will delete the application user data from the device and it will remove the wldep files but it will remove the license as well. Has anyone found a better way to delete .wldep files from the application folder?
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