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Hello everyone, Got few questions here, and hope someone would help me figure out the best way to solve those. I'm still a beginner in this environment, so i try to learn everyday about what i can do...and how, don't hesitate to tell me if there is some complete doc somewhere that I maybe didn't see. So here's the case We got (atm) 200+ devices (Memor10) Each of them are allocated to specifi subgroup (Our shops) Til now, they only used basic home made app...so no real problem over there...but here's the one coming. - Soon, they will also need to access our Exchange mail server on them , but to do so...they would need a user certificate...each one would be different on each subgroup. and basically hard to keep track of so ?! Saw there was way to integrate LDAP and Exchange directly linked to Mobicontrol , Would it avoid the certifcate need so? that way user would only be prompt about User / Mdp and would log in directly ? - Second thing ,they will have the need to gain (also ) access to google Nest. Is there a way to avoid creating separete personnal Gmail account for each? or manage them directly from Mobicontrol ? the point is so be sure each can only see their own camera. I saw some paper talking bout using Google workspace instead of a single account (like I do atm). Here's the situation... I'm open to any idea or suggestion :)
We have Samsung M20 devices We have applied factory reset and safe boot restricted profile it was working fine until the device get the latest android update. after the update now even we revoke the profile from console the factory reset not enable. even it is not enable when switch to the Administrator mode from MC agent. and there are some other issue. I noticed in the API info field on the device information in MC console its only shows Remote view and work managed.
Hello, I'm testing out Android 11 on the Zebra MC9300 and I'm unable to see the folders under sdcard\Android\data when using the remote control tool. I have verified the MobiControl application has all the permissions enabled. Any ideas on what I can try? Agent Version: 15.1.0 Build 1045 Active MDM API: Zebra EMDK, Android Plus 1.6, Work Managed Device, RC+ (1.19.0.100) MobiControl Version: 15.3 Thanks, John
Hi everyone, I need to configure the Velocity application on Andoird 12 terminals. I followed the ZEBRA article "Distribute Velocity Client Settings Using SOTI MobiControl" about this but a WEB connection is required. My client doesn't have web access, so I can't use the corporate store. Does anyone have a trick to push configuration files from an app on android 12 ?
Hello, In the case where I have a personnal mobile phone with 2 SIM cards with one being personnal and the other being dedicated to professionnal purpose, is it possible to declare the professional one in MobiControl in order to let MobiControl manage the calls in this SIM card?
Does MobiControl list which open source technologies that are built in to the product? I'm trying to verify it isn't using Log4j due to the recent disclosure of the Log4Shell vulnerability. It's requires Java to install it, so that is the only reason I ask. https://www.bleepingcomputer.com/news/security/new-zero-day-exploit-for-log4j-java-library-is-an-enterprise-nightmare/ https://portswigger.net/daily-swig/log4shell-vulnerability-poses-critical-threat-to-applications-using-ubiquitous-java-logging-package-apache-log4j
Hey, we get the error message "Failed to parse XML file(IOException) /sdcard/DatiGestioneMerci/DeviceInfo.xml" from several of our TC51 Does anyone have an idea where this can come from? Device: Zebra TC51 Android 8.1 Mobicontrol Agent: 14.0.0.1579
We purchased a block of licenses when we first started using SOTI and then have added additional licenses but cannot see if all licenses are available. Is there somewhere to see the total number of licenses available?
Hi All, Accidentally deleted my original post when trying to post a fix... so apologies to all that was following my other post Quick Background Since upgrading MobiControl to v15.4 we notice an issue with direct downloading the agent when trying to enroll a device. We would constantly get the following error when we hit the download button on the mobile device when enrolling and it would fail This is a fix for that issue that worked for me. So use this at your own risk. I will summarise the fix, so if you need a bit more info let me know as it can get technical For this fix, you will need to be able to access and edit your SQL database for MobiControl
Hello, Is there a way to set and idle time out for a shared device? So if the user doesn't push a button on the device in lets say 30 minutes, can we have the device auto logout of shared device mode?
The MC930B don't have an ESC key on the pad. Was is the substitute for it?
Hi everyone , Got a few question for all of you, hopping someone will have a better idea that the one I had. Ok so, here's the situation, we own around 180 Memor10 at the moment , 2 for each shop we own. At first we managed to seperate things the way we used to do before as ; - 3 Groups ; Production , Development , Testing- One Sub groups for each shops we own. Got a relocating rules that force device to correctly assigne to the correct store based on their IP Adress. Here's the problem... we need sometime to make some test over new app we release, so I assign the new / test version to DEV / Test Profile (wich are assign to group of same name) and manually move sub-group to the parent one. Doing this I Loose my relocating rule everytime and it take lot of time to make thing clear and straight again. Lately ..I found about Custom attributes, wich seem to be a new way to work for that... as I could just put everyone in the same groupe, and create virtual group based only on this custom Attribute. My problem is...is there a way to "massively" change or reset those custom attributes? I mean...everyone could have "PROD" attribute by default...change it to "TEST" for a while, that way profile would update correctly. But then I would neeed to reset everything back after testing is done. Sometime it's one shop...sometimes got to do it on 40... That's why i'm here today...hoping maybe someone already had this kind of situation and found a way to work that may suits us too. Thanks in advance.
I've browsed and searched the community forum all day and still seem to be stuck. What was the recommended configuration for cloud SOTI MobiControl to allow SMTP to work with Office 365? I too am using smtp.office365.com port: 587 In SOTI Mobicontrol my options are: * Use SSL; (Yes or No) * Authentication Type: Anonymous Basic NTLM Digest Kerberos negotiate It seems like the best practice with Microsoft is using Authentication type STARTTLS, which isn't an option. Any input would be greatly appreciated.
So i have 3 offline servers and i wanted to delete them so as per of Soti they said you have to stop the Managment Service in the server so you can delete them, but if i stop the service i cant access the web counsel to login, so how can i delete it or is there any local link and where can i find it ? Soti Ver. 14.2
I need to know what the JSON script should look like for the Samsung KME profile to enroll devices with zero touch. I've tried a couple of things to no avail. Can you please show what the script would look like? {"enrollmentId":"xxxxxxxx"} Is that all it should be?
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