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Hello, I have a use-case where I need to bring back saved pictures on mobile devices from the field and doing some post-processing actions. To do the post-processing, my application server (hosted by my company) needs to get access to the folder on Soti instance where all pic is synced. How can this be done? There is an option where I can tell filesync to store the content outside (like an external FTP server) ? Thankyou a lot for your help
When I am attempting to update the version of a package in a profile and apply it to an Android phone, I am constantly receiving this error message no matter what I do. It is not a separate package, but simply a newer version of the same package. This error occurs whether or not I have Google Play Protect enabled. I have also tried uninstalling the app completely from the device and the same error still occurs. I am running MC version 15.3 and the devices in question are running Android OS 6 - 10 given the device. Does anyone have any suggestions as to what I can do for determining the root cause of this issue?
Playstore app cant install with error "this item isn't available on your carrier" the issue occur only when we enroll a device with enterprise biding. and approve the app from SOTI. I test this enrolling the device without enterprise binding. and login to the playstore with same Gmail account that use for enterprise binding earlier. then I am able to install the app. need help to find out the issue.
I have noticed that all new honeywell CT60 devices added with the above agent, no longer have the same API access as previous: Previous: RC+,Work Managed Device,Advanced Android Plus 1.0, 1039 Now: Work Managed Device,Remote View It will also not install any of the apk's that I have working on the older version
Hej, we are using Zebra MC32 (Windows CE7) in our warehouse and changed the App (Velocity CE -> mobisys) for working in this week. Unfortunately the new App has no settings for configurating the loudness of the (positiv) scanner read, so it is at maximum volume - the old app had a setting for that. Normally you can use the Zebra DataWedge for this issue but the scanner is used by a plugin of new app and so the Data Wedge is Idle (disabled). Is there a possibility to change the volume of the scanner beep (normal windows volume wouldn't effect anything). Thank you in advance Cheers Jens
New to MobiControl v15, I inherited v7 but hardly ever had to touch it. I have new TC75x manual Wifi setup initially and MobiControl Agent installed on it. I need to be able to change the Wifi settings for a given SSID every 90 days. I assumed I could do it through a Profile but after researching I'm lost.
Hi, I have created a StageNow profile which will copy the file reflexWeb+http+10.101.23.40+-1+reflex+update[1_Portrait].apk from a FTP server to an MC33 Zebra Android storage. When I scan the barcode I am getting the error message Does this mean the filename contains unsupported characters? Thks JJC
Hi there, We are using MobiControl version 15.0.2.1049, with two type of Android devices (Urovo DT50 Android 9 and Honeywell Scanpal EDA50 Android 4.4) and there is a strange issue about location services with both kind of devices. If I login web console as a built-in MobiControl user and request a device location, I got back the location and it appears on Bing Maps. But if I login as an Active Directory user with the same permission and request a location, nothing happens. There is a "Device located" entry in the logs but nothing appears on Bing Maps. Can you give me some idea what happens when I request a device location? What kind of request goes where, what kind of data come back from where, etc.? Thanks for your help!
hello, we have 8500 zebra tc77 enrolled as android enterprise work managed devices. on all devices gms are active and the google account is activated. i forgot to add the managed google play configuration in our lockdown profile and add this afterwards. we add updates allowed only by wifi in the playstore config. but the installation is so slow.... i assigned it 2 days ago and now only 920 devices have installed the new configuration. if i remove the managed google play configuration the update is installed within max. 1 hour. all other profiles are installed very fast. android 8.1 mc agent: 14.5.4 mc version: 15.3.3 any idea thx mark
Hello,We are interested to enroll Windows 10 devices to make troubleshooting & installation somewhat easier.However everyone has their own laptop and we don't want to intrude on their privacy.Is there a way to only allow remote control when they allow it? (Like pressing a YES/Allow button)Thanks!
I'm writing a python script to automate the process of uploading our packages to SOTI. However, I am having difficulty sending the request to upload an Android APK file. here is my code for reference; file_name = 'com.aviagen.trapping.apk'encoded_file = ''with open(file_name, 'rb') as f: data = f.read() encoded_file = base64.b64encode(data)encoded_file = str(encoded_file, "utf-8")boundary = "mobicontrol_boundary"#part 1 - body parametersbody = f"--{boundary}\r\n"body = body + f"Content-Type: application/vnd.soti.mobicontrol.package.metadata+json\r\n\r\n"body = body + "{ 'DeviceFamily': 'AndroidPlus' }\r\n"#part 2 - file detailsbody = body + f"--{boundary}\r\n"body = body + f"Content-Type: application/vnd.soti.mobicontrol.package\r\n"body = body + f"Content-Type-Encoding: base64\r\n"body = body + "Content-Disposition: attachment; filename='com.aviagen.trapping.apk'\r\n"body = body + "\r\n"#part 3 - file contentbody = body + encoded_filebody = body + f"\r\n--{boundary}--\r\n"print(body)body = body.encode('utf-8')request = urllib.request.Request(f'{BASE_URL}/packages', data=body)request.add_header('Authorization', f'Bearer {token}')request.add_header('Content-Type', 'multipart/related; boundary=mobicontrol_boundary')response = urllib.request.urlopen(request)data = json.loads(response.read())response.close() This is resulting in an error - 422 (Unprocessable Entity).I have checked the file and can confirm that it is a valid signed apk which installs on my device. Is there something wrong with my request body? I saw a couple other examples of Package uploading, however they all use Powershell and I would very much like to avoid powershell at all costs.
Hello, Actually i'm facing an issue, i have install an application on my Android device but when I try to launch it for the first time it required some right that i need to add manually. I saw some topics that talk about that but it's not really detail : https://discussions.soti.net/tagged/app-permissions/ https://discussions.soti.net/thread/android-permission-script-afw_set_permission_policy/ https://discussions.soti.net/thread/differnt-behaviour-when-installing-with-mxconfig-and-app-permissions/ In this topic they talk about renaming an apk like tellnext.apk to tellnext.apk_ but they don't share us the command line to did that. I'm working on Zebra WT6000 android 7.1.1 lifeguard 19 - Android classic profile Do you know a command line to grant persmissions to access files/microphones/caméra/etc.. ? I saw some command line for android enterprise like that but it doesn't work on android classic : I don't want to enable access manually on each devices. Some have a solution maybe ? Thanks in advance,
Hello We are looking at using onedrive business to deliver documents to our tablets, the issue with this is that it prompt us to login to an account on each device. Ideally we would like to automate this process. Would it be possible to use a script to log in each device to an account?
Hi, We are on MobiControl 15.1.2.1035 and the connected Zebra devices (Android 10) does occationally loose the Remote Control option. We can get the Remote Control option back, by Sending this script to the devices: retryrcdetection The goal for me is to avoid having to send this script, as it generates a lot of service desk tickets from end users.
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