Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 1 votes 2 answers

    BLOQUEAR ANUNCIOS DE APLICACIONES - MODO KIOSCO EN ZEBRA TC15

    TENGO TERMINALES TC 15 CON MODO KIOSCO ACTIVO, EN ESTE CONTROLO EL NUMERO Y TIPO DE APLICAICONES A MOSTRAR, PERO ESTOY USANDO UNAS APP GRATUITAS COMO (CSCANNER) Y AHORA ME ESTÁ MOSTRANDO ANUNCIOS- ES POSIBLE BLOQUEAR ESTOS. 

    SOTI MobiControl
    9 months ago
  • 0 votes 5 answers

    Is there a way to disable notifications for SmartDeviceLink?

    Hi! We're sometimes having issues when connecting Zebra TC57X to car chargers that we get a notification that says: SmartDeviceLink Core Component USBNo installed apps work with this USB accessory. Learn more about this accessory at http://www.smartdevicelink.com. We're also getting messages about "Android Auto is available in this car". We're using this type of charger: https://www.brodit.co.uk/brodit/holders/zebra/tc57/active-holder-with-cigplug-for-zebra-tc57/2106 Is it possible to block these types of pop-ups via Mobicontrol? It's frustrating for our drivers when they get this message blocking the screen when they are in need of Google maps for example. More info:Model: TC57X and sometimes TC57OS: 10-16-10.00-QG-U114-STD-HEL-04 to 10-16-10.00-QG-U142-STD-HEL-04Mobicontrol: 2024.1.2.1046Cars: Iveco and Mercedes trucks Please let me know if you need more information.

    Android
    9 months ago
  • 1 votes 8 answers

    Mobilcontrol settings on TC8000

    We have an issue on some TC8000s of the WIFI dropping and the technician has to put the device in admin mode to reenable the WIFI.  I've installed MobiControl Settings with the idea of adding it to the lock screen to allow the end users to reenable the WIFI themselves.  However when I add a configuration with a profile or XML and try to open MobiControl settings I get "Unfortunatly MobiControl Settings Manager has stopped."

    SOTI MobiControl
    9 months ago
  • 0 votes 3 answers

    shared ipad for business vs settings on MobiContro

    hi to all, i just set some settings for a group of device on soti mobi control 2024 that are iPad 10th where will be enrolled as iPad shared for Business.We will use "manage apple ID account" but no federated domain.I'm now able to set device restriction like "feature control" but i'm not able to use webclip or manage home screen layout, why?

    SOTI MobiControl
    9 months ago
  • 0 votes 15 answers

    Android Devices Enrollment in China

    Hello, We have recently received new devices to our site in China and would like to enroll those devices to our SOTI MobiControl. We are having issues as Google playstore is blocked in China. Is there a known way to perform this action on the following model: Unitech EA660 Android 13 We have several Zebra devices enrolled in China using the StageNow app, is there a similar app for other devices?  trying to install the App directly on the Android Phones keeps showing the following error- Uninstalling Application, Your Device is already Configured for Enterprise. This application will be uninstalled and your device will be managed within the Work Profile. we noticed the device seem to have GSM installed so we tried to use the afw#mobicontrol, but it is blocked as expected. Thank you.

    Android
    9 months ago
  • 0 votes 7 answers

    Shared Device username JavaScript

    Hi,Trying to get the username of the current logged in user on a shared device by calling mobicontrol.sharedDevice.currentUser.name but it always returns null.This is the method used described in the documentation:https://www.soti.net/mc/help/javascriptapi/en/mobicontrol.sharedDevice.User.htmlFor example i try with this:mobicontrol.log.info("User logged in: " +mobicontrol.sharedDevice.currentUser.name);But its only returns:In the WebConsole i see the user is logged in and i see the username:Tested with Android Agent version 2025.1.2.1214Have anyone got this working in JavaScript?Regards Robert

    Android Scripting
    9 months ago
  • 0 votes 5 answers

    how use command: sendintent -b "intent on honeywell device Solved

    Hi to all, we need to execute on more online device a new DeviceConfig.xml that contain specific grant of an apk internal application.We know that via command script is present the command sendintent.We done a online resourche and we discover this command line: sendintent -b "intent:#Intent;action=com.honeywell.tools.deviceconfig.enabledeviceconfig;S.deviceconfigfilepath=/sdcard/honeywell/DeviceConfig.xml;launchFlags=0x1400020;end" If we send this command to a device seems that the new DeviceConfig is ignored but if we do the intent manually so we put de .xml file in honeywell/persist then we reboot the device, the grant permisson become available on the apk.What is the error that we are doing using the command script?Could be possible that this kind of command have no effect if we execute it pushing the file .xml in differend folder then /honeywell/persist ?

    SOTI MobiControl
    9 months ago
  • 0 votes 5 answers

    Zero Touch configuration of VPN app Solved

    Hello, we are using a third-party VPN app on our devices and I would like to enroll it with zero touch, meaning that with the installation of app the VPN profile should be installed on Android automatically, too. I tried to tweak the instructions described here: https://www.soti.net/mc/help/v2025.1/en/scriptcmds/reference/configuring_native_VPN_AE.html?hl=native%2Cvpn But I am not able to find the right configuration. Most important is to set the "always-on VPN" option of the VPN profile. When I open the app, the VPN profile is installed automatically, but the always-on VPN option is disabled. Other MDMs, like MobileIron or ManageEngine do have the option to set this flag for a specific app via profiles. For me it would be OK to use writeprivateprofstring, if no other option is available with MobiControl. As less important, but optimal solution would be to install the VPN profile completely without opening the VPN app. This would mean that the script needs to contain the app-id etc. Any ideas? 

    SOTI MobiControl
    9 months ago
  • 0 votes 5 answers

    Display over other apps

    New to MDM environment and getting "Display over other apps" on our Zebra TC52 upon promoting device to Kiosk mode.   Pardon for the lack of detail but not sure where to start or settings may be causing this.   thank you!

    SOTI MobiControl
    9 months ago
  • 1 votes 2 answers

    how to install own apk file on honeywell device with Android 11 with lock down menu on and give to the apk the grant about è android.permission.MANAGE_EXTERNAL_STORAGE Solved

    Hi to all, we need to install and apk developped internally of my company on a Honeywell device CT30 where the OS Android version is 11. With Soti Mobicontrol 2024 we are able to deploy the app using a policy that contain the upd package of the apk. What we can not able to do is give the specific permission: android.permission.MANAGE_EXTERNAL_STORAGE We know the nature of the issue, that is the security policy on Android 11 but we know that there are the possibility to do what we need. Reading this article: SOTI Discussion Forum we tryed to install the OEM-specific plugin but we don't unserstand if this is the correct appoch. Can some one help us?

    SOTI MobiControl
    9 months ago
  • 1 votes 3 answers

    Push language packs for gboard

    We need to give users the ability to change the keyboard language from english to Canadian french without them downloading. I can see there is a setting in the managed app config for where the packs are stored. is there a way to download and push the packs?

    Android
    9 months ago
  • 1 votes 5 answers

    Zebra LifeGuard Without Google Play Solved

    Hi, in the release notes for MobiControl 2025.1 is mentioned: Use Zebra LifeGuard Without Google PlayThis feature allows administrators to automatically provision the Zebra enrollment app for Zebra LifeGuard as an Enterprise app via App policy without compromising security compliance and avoid interfacing with Google Play services.   How does this actually work? I don't find anything more about it, then just this entry. If I choose an Enterprise app it either needs an APK or an URL to download the app?

    SOTI MobiControl
    9 months ago
  • 0 votes 5 answers

    Soti MobiControl Donut Chart misrepresenting information

    I get really annoyed when I look at the donut charts (stacked or normal or 3D) in the SOTI MobiControl interface as they look promising but when you look at the data they are misleading.The most basic example is this donut chart that shows the online/offline devices:You can see at a glance that ca. 60% of the devices are Online and 40% are Offline, but in reality that is not the case.In this example, out of 1975 devices, only 119 are offline which is ca. 6% and not 40%When you hover over the offline portion, the data is clearly there: It think that it is really a shame that such a cool diagram gets fed with false information for some reason. Does anybody know if it will be fixed in the near future?

    SOTI MobiControl
    9 months ago
  • 1 votes 4 answers

    use custom text to the 'Send Email' action in Compliance Policies.

    Hello, We would like to automatically send users of mobile phones an email if their device has not been online for a specific amount of time. I thought I could use compliance policies for that. However, I could not find a way to modify the text of the generated email. Is there a way to do so?

    SOTI MobiControl
    9 months ago
  • 0 votes 5 answers

    Trouble deleting a device group Solved

    Hello,When I try to delete a device group I receive an error that this cannot be done because a policy is still assigned to it.  I have checked and there are no policies nor profiles assigned to this group.  Is there a way to force the deletion through?

    SOTI MobiControl
    10 months ago

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