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Hi, I have lot of issuess with COPE devices :( One of the most important is that we cant uninstall custom app (using package and profile for deploy it). We try: - Revoke profile (app still there) - Send script with uninstall process (nothing happens) - No option from web interface - Make a SotiMobicontrol Package with apk and a pre-install script with uninstall command All work fine on managed devices, but on COPE..... I think this issue may be related to this behaviour: you can use filesync rule to deploy .jpg on %sdcard%, but when you send script to define wallpaper dont find anything on %sdcard%, cause first one deploy file on work profile, and second one search on personal profile. Seems like scripts applies only to personal data, profiles to work profile, its frustrating. Thanks. \\VERSIONS Mobicontrol: 15.2.1.1094 Agent: 14.5.0 build 1011 Device: ANDROID ENTERPRISE Android Status Provisioned / Enabled with Managed Google Play Accounts Management Type: Corporate Personal Work Profile Enabled: Yes Android version: 10 - 11 Manufacturer: Samsung
Hi all, anyone know if it possible, in Android, get device information %MCDEVICENAME% and write it in a file in same device ? thanks Gian Luca
is there a standard password for the "SOTI MobiControl Stage Programmer"?If I want to leave the app, it asks for an "Administrator Password".
I need to enroll 15 scanners that are not at my location into the Soti/Mobicontrol system. Is there any way to do this? These devices are currently enrolled in another system but we want to move them over to Soti/Mobicontrol. I can push the Mobicontrol app out to the devices, but that will not enroll them into Soti. Is there a way?
I'm trying to bock the Nfc root activity, with the activity below: com.android.nfc/.NfcRootActivity The activity is not is not available on the SOTI list (see the image). How can i block an activity if its not picked up on SOTI activity list.
hello, I have a problem with CT40 terminals (Honeywell) I can't not enroll them, after the reset when I enter the address (afw...) it cannot take it and enroll. do you have any solutions to suggest, thank you in advance.
Our Security department doesn't like that our Windows CE MC92N0 have default 'PUBLIC' SNMP community name with no password. I can't find anything in Soti that is using SNMP, and I don't have anything outside of Soti reading SNMP from these devices. Does anyone see/know of any negative affect by disabling SNMP on these old dinosaurs?
Hello All,This is a question from our Security team; We will be using Android based scanners, controlled by MobiControl. After configuring the WiFI (PSK) and other information we want to put the devices in Lockdown mode to prevent retrieval of that information, which could leave our WiFI potentially vulnerable in the event of device loss. What we want to know is how this lockdown mode is implemented in Mobicontrol. Is this proprietary code, or are Android lockdown features used. Is there information available how these features like lockdown and encryption are implemented? Thanks, Jan
Checking to see if anyone is aware of a way to alter the color of the device icon in the console that shows the device is online. As someone that is color blind for certain colors, it can be hard sometimes to differentiate between an online and offline device. I have the "Agent Online" column in view, but quickly looking at the colors is an easier gauge. I wasn't sure if there was a config file somewhere that a color hex value could be changed or if it's a totally separate icon file. I'd like to change it to something slightly brighter if possible. Thanks in advance.
Hi, I'm hoping someone can help. I have set up a test device with custom data and I can see the fields under the device details screen but no values. The values do however show up under the collected data tab. I'd like to be able to see these values reflected on the device details screen also
Hi all, we have to configure a APN manually on some devices. I wanted to do it in mobicontrol (profile -> APN) but there i have to setup several fields which i don't need and 2 fields i have to fill in are missing. Possible and needed: Name (SFR Tablet) APN (websfr) Default Connection (Check) Don't need but mobicontrol wants it: Access Point Type MVNO Type Needed but no option: APN-Protokoll (IPv4) APN-Roaming-Protokoll (IPv4) Is there any way to enter this maybe with a script instead of profile?
Hi, one of our clients is experiencing a very strange behaviour of Package Studio. When they remove the reference to the previous version of the .apk file from the package project file and add a reference to the new version, the path to that file doesn't include the drive letter. This results in an error when the project is built, because the file cannot be found. Is there a particular reason for that behaviour, or is it a bug? Regards, Daníel
Hi, We are trying to publish Google Sites using Soti Surf on a couple of locked down devices. sites.google.com is already whitelisted. Everything works well except when accessing external links on the sites pages. Google Sites replaces the direct links with Google redirect links that starts with "https://www.google.com/url?q=". For testing purposes, www.google.com has also been whitelisted. Clicking on external links with the Google redirect links give the "access denied" error message. However, doing a long press on the links and choosing "open in new tab" works perfectly. What else should be whitelisted to allow opening of links with Google URL redirects in this scenario? Regards, D.
Hello community, i have the following issue, that the remote control will not show the scanner with Soti Assits (Web based). With the plugin it works.It is only one scanner who has that issue. The scanner is in the same network. Also a Factory reset did not help. Does some know how to fix the issue? Modell: Zebra MC93OS Version: Oreo 8.1.0Agent Version: 14.5.0.1011Remote Control Version: 1.18.2.100
I came across this discussion previously: https://discussions.soti.net/thread/packaging-split-apk-files/ We are currently using Android+, not Android Enterprise. Historically to deploy packages to our Samsung devices in Lockdown Kiosk, we would download the relevant application (free) onto a device via the Google Play Store, extract tha apk, bundle that apk into a MobiControl package, then upload it and deploy via a payload. Although there were potential drawbacks to this method, it did work for us as all the apps we deploy are free and the hardware is the same/similar, so never had any issues. It now appears more and more apps are being released with split apk's, so this method is no longer an option. Downloading a bundled apk from an unofficial "dirty" website (i.e apps.evozi.com etc) is not really a path I wish to go down. I was just wondering is it possible currently to somehow deploy packages with Android+ that come from the Google Play Store with split apk's, or how are people currently doing it in this scenario?
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