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I have a multiple button lockdown on a Honeywell EDA51 and one of the buttons opens the camera using Launch://net.sourceforge.opencamera. When using Downloadable Plugin (Legacy) for RC and the camera button is pressed the RC screen goes horizontal. Once finished with the camera and back on the lockdown the RC screen stays horizontal but the lockdown reverts to vertical so half the screen can no longer be seen. Very strange behaviour!!
Hello, i'm trying to configure email settings via profile for a static office 365 account. According to Microsoft documentation, the smtp server must use STARTTLS. In MobiControl there is only SSL or TLS and no STARTTLS option otherwise I have to manually edit each configuration. Is there any script to send in order to force the usage of this Security Type. I'm on MobiControl v 15.3 Thanks in advance Daniele
Hi All, We have just installed a 2nd deployment server for our externally android devices. I can see that we are connection from the device to the server on 2 different ports. copied from MCSetup.ini DeploySvr1=Serveraddress:5494 MCEnrollmentSvr1=Serveraddress:443 The issue is that our Network department aren't happy that we will use port 443 for or MCEnrollmentSvr1 - End they would like us to change the port. But when i look in MobiControl Administration Utility i can't find MCEnrollmentSrv. If i look in the Deployment Server menu, port 443 is mention under Device Management Address and Management Service Address, but the server address are not the same as the MCEnrollmentSvr1 in the configuration file on the device.
Hi, I have two devices (MC93 and TC26), in my rule for adding device, I have set it to %MODEL%-%MAC%-%SERIALNUM% But I faced an issue with the TC26 where it is not showing the serial number in the device name (MC93 is working fine). MC93-78b8d60765ad-20093522506180 TC26-78b8d633586a- But hardware serial number is available in TC26 once I checked in the device details. Kindly see the details below of the device: MC93-Android 8.1.0-Agent 14.4.6.1001 TC26-Android 10-Agent 14.4.6.1001 MobiControl Version: 15.2.4.1138 Please advise. Thank you, Vincent
Mobicontrol Cloud v. 14.3.2.1171 Samsung Galaxy Tab S4 Android 10 enrolled in Android Enterprise Agent version 14.4.6.1001 When I connect to a device remotely, via Web or Legacy remote control, mouse clicks register above the actual location where I am clicking. For example, in Settings if I click the topmost menu item, Connections, nothing happens but if I click the fourth one down, Display, the Connections menu will open. If I click the 6th item, Lock Screen, the second menu, Sounds and vibration will open. Some time ago there was a remote control issue on Samsung devices where SOTI support had us manually change the x,y resolution due to weird stretching aspect ration stuff but now the image in remote is fine but the x,y placement of the cursor on-screen in the rmeote window is not matching the correct coordinates on the device. Any ideas?
I believe I know the answer to my question but if you dont ask... I may be inheriting some Android devices that are controlled by a different MDM provider and I would want to enrol them onto MobiControl as Android Enterprise Is there any way we can do this without wiping the devices and starting afresh?
Hello all, we used mobicontrol on version 14.4 with zebra tc75x under android 7 -> agent version > 14 enrolled android + i've try to play with the new api javascript in the lockdown but until now i can't ... I've try to display alert -> mobicontrol.message.createInfoDialog() ... On lockdown add tag <script></script> add on the body tag -> onload="displayDialog()" re start device but nothing .. Someone call tell me for example how to start with the new api in lockdown ? thanks
I'm planning on upgrading from 13.4 to the newest version of SOTI. Just in case something goes wrong, and I have to revert back to older version, I need installer for that, but I can only find link to download the new one. Can I find older versions somewhere? Our current version of SOTI is 13.4.0.4591. That, or newer version of 13.4. should do.
Agent 14.4.3 Build 1074Mobicontrol: 15.2.1.1094Device: TC700HSince the last update of the agent we are running in a few issues- random device reboots- randomly disconnecting the agent and reconnecting what forces apps to close.This behaviour causes delays in picking because of the reboots. Is this already reported/is there a fix available
Hello, After the update we found this strange log: 2021-03-11 17:31:50,290 (0x00000908) [ERROR] [CMyService::ServiceMain] Error starting Deployment Server Extensions: Newtonsoft.Json.JsonReaderException: Input string '697CDE57CF56FBC5049CDE5FBC18E7CD168FCC48FB46F9955F96D319F358E98133A8E939C077CDB925AAAF71844AD8ED2DF5AF7D8E3A9FAB739AE52ED37AD3E646C99617F42982DB03E69E78A81BB5935CD3D71FB803A3945493DF64A52BB29B61E2AB6187319EA368E0A34F832B82B66BF2B127C4369DB274B3FF58852F95A1880A40D734902E648E1B44DF2A98475E8A04428A6CC62D1D9F0A51816BAA072F' is not a valid number. Path '', line 1, position 320. at Newtonsoft.Json.JsonTextReader.ParseReadNumber(ReadType readType, Char firstChar, Int32 initialPosition) at Newtonsoft.Json.JsonTextReader.ParseValue() at Newtonsoft.Json.JsonReader.ReadForType(JsonContract contract, Boolean hasConverter) at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent) at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType) at Newtonsoft.Json.JsonConvert.DeserializeObject(String value, Type type, JsonSerializerSettings settings) at Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value, JsonSerializerSettings settings) at Soti.MobiControl.Settings.SerializationHelper.GetDeserializeObject[T](String serializedValue) at Soti.MobiControl.Settings.SettingsService.Decrypt(String encryptedSetting) at Soti.MobiControl.Settings.SettingsService.GetSetting[T](String feature, String setting, CachingOptions cachingOptions, ObfuscationOption obfuscationOption, T defaultValue) at Soti.MobiControl.CoreFeatures.Implementation.GlobalProxy.ProxySettingManagementService.GetProxySetting() at Soti.MobiControl.CoreFeatures.Implementation.GlobalProxy.ProxyService.UpdateGlobalProxy() at Soti.MobiControl.DeploymentServerExtensions.DeploymentServerExtensionsHost.Start() at CMyService.ServiceMain(CMyService* , UInt32 dwArgc, Char** lpszArgv) and from here there is no way to get the "Deployment Server/Deployment Server Extensions & Managment Service" in a "running state".
Hello, could you please help me. I just setup on my test server file sync where I would like to copy lifeguard update to Zebra MC33 and run it with post script. Problem is that when I press file sync on device - Mobicontrol agent on scanner goes to offline/online/offline...and nothing happend (no file is copied to the sdcard folder) :-/. It isnt working automaticaly or by manual push. Thank you
no remote tab on a few of these only thing I'm seeing is: supported APIs: RC Error, Work Managed Device, Android Zebra EMDK, Android Plus 1.6 I have not got the device so I haven't tried to restart yet soti v 15.01
no remote tab on a few of these only thing I'm seeing is: supported APIs: RC Error, Work Managed Device, Android Zebra EMDK, Android Plus 1.6 I have not got the device so I haven't tried to restart yet soti v 15.01
Is it possible for me to disable airplane mode on my Samsung Galaxy devices enrolled through Android Enterprise? I don't see the option in my Kiosk settings. I am running Mobicontrol v 14.2.2.1170
I was wondering if it is possible to disable the daily board function during enrollment on my Samsung Galaxy devices? I am enrolling them through Android Enterprise with a managed Google Play account.
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