Community - SOTI MobiControl

Community - SOTI MobiControl

There's a new home for Articles. Find Articles on Our Product Support Page.

SOTI MobiControl Discussions


  • 0 votes 8 answers

    Data is temporarily unavailable error

    Hi, Just wondering if anyone else has had this problem where they get a error "The Database is temporarily unavailable"  We are on mobicontrol v14.2 and when I try to open some (not all) of our existing profiles i get the following error. Same thing happens when i try to upload APK files.  Has anyone had similar issues?

    Android
    7 years ago
  • 0 votes 5 answers

    How to Block all OS and App updates in Android Enterprise Work Managed ?

    Devices: TC25 Zebra

    Android
    7 years ago
  • 0 votes 1 answer

    Zebra StageNow vs Mobicontrol Stage Programmer?

    1. ZebraStageNowRequirements: Host - Laptop Software - Free 2. Mobicontrol StageProgrammer Requirements: Host - Android Phone *Device should be NFC Capable or else you cant install the app  Software - Free Review: On Zebra StageNow they do have feature on bypassing GMS Setup Wizard, however I'm not sure what are the consequences of doing such thing. Does it have any impact in the future?

    Android
    7 years ago
  • 0 votes 3 answers

    Cannot remove malware Solved

    Hi An application we were asked to make available appears to have been hacked and malware has been loaded into com.android.backupconfirm.  MobiControl has flagged it but it cannot uninstalled or quarantined.  The offending app (OneFile) has been removed.   Device is a Samsung Galaxy Tab Active 2. The device has been hard rebooted, both via MobiControl command and a physical reset of the device and in both instances the malware is still embedded in com.android.backupconfirm. Any help is greatly appreciated.  

    Android
    7 years ago
  • 0 votes 6 answers

    How to disable lockscreen of Zebra TC25 from SOTI Mobicontrol?

     By default, lockscreen is enabled on TC25 devices.  We dont want to manually disable it one by one. Is there a way from SOTI Mobicontrol to disable lockscreen remotely?

    Android
    7 years ago
  • 0 votes 1 answer

    Do we have limitations on number of rest-api calls on a certain period for SOTI Mobicontrol? Solved Locked

    I want to automate assigning 3000 devices on their specific group. I want to do it via rest api with my script.

    Android
    7 years ago
  • 0 votes 2 answers

    Virtual folder - Device property filter - Host IP

    MobiControl Version: 13.4. Device: TC51 and TC56 OS: Android 7.1.2 On earlier version I was able to create virtual folders and add "Host IP" as a device property filter. In fact, I have three of them working just fine right now. But when I try to add the filter this time, it's not there. Has it been deprecated, or is there something wrong with my installation?

    Android
    7 years ago
  • 0 votes 5 answers

    Adding Phone number as ICE

    Hi Is there a way we can add a phone number into Contacts of an Android Device and make it an emergency contact? Scenario I'm trying to cover off is where a user cannot remember their PIN on their device and they need to ring the Service Desk for a password reset. Or is it just going to be a case of issuing instructions to the users on how to do it themselves?

    Android
    7 years ago
  • 0 votes 2 answers

    SOTI Cloud Link Agent

    Hi, I would like to publish Our Active Directory, in the platform SOTI Mobicontrol Cloud, my goal is to prohibit the direct communication between AD and the platform MobiControl Cloud.Please send me the procedure with the steps to set up the Cloud Link Agentthank you in advance

    SOTI MobiControl
    7 years ago
  • 0 votes 6 answers

    SOTI MobiControl iphone app - remove device certificate

    Hi, On the SOTI-MobiControl platform, I want to prevent deleting the configuration of an IPAD group, as well as deleting the SOTI certificate. Thanks in advance, BR,

    SOTI MobiControl
    7 years ago
  • 0 votes 2 answers

    The configurations for MSCS

    Dear Professionalists, There are 2 physical Servers and on each server, MobiControl(MS, DS, Mobi Search) and SQL Servers are installed. The SQL cluster Service is already built and running but for the SOTI Mobi Control, Is there any special configuration on MAU(MobiControl Administration Utility) or other for cluser service? Thank you David Park

    Android
    7 years ago
  • 0 votes 3 answers

    Custom SOTI Macros

    Hi, I am curious if there is a way to create custom macros in addition to what's already available, such as %MAC% or %DEVICENAME%. I see in v13 scripting documentation a mention about setting variables but there is not much context provided behind where to use this syntax or what platforms are supported. My goal is to create a custom macro that is pulling custom data being collected from an ini file on the device and then to utilize that macro in my Lockdown code. I may be able to accomplish with the REST api's but haven't gone down that path quite yet.

    Android
    7 years ago
  • 0 votes 4 answers

    Play a mp3 in the background Solved

    Is there a way to play an audio file (mp3) on an Android+ device (also setting the volume)? I found the 'sendintent' script command for playing a video file, could this also be used for audio?

    Android
    7 years ago
  • 0 votes 4 answers

    Change device name with REST API

    Is there a way to change the device name with the REST API? I am using the API already to move devices to different folders and change the user of a device. But I couldn't find out if it is possible to change the name nor other attributes except of custom attributes. Thanks for you help! Cheers,Andy

    SOTI MobiControl
    7 years ago
  • 0 votes 9 answers

    Android Enterprise - Fully Managed Device - Zebra TC75x Solved

    Can a Zebra TC75x be enrolled as a Fully Managed Device under Android Enterprise on MobiControl 14.1? When I try to use the AE agent I can only get this device to enroll in the Work Profile mode. Anybody have suggestions or instructions on what I am doing wrong?I am currently using the AFW#MobiControl on device setup. Thanks.

    Android
    7 years ago

Top 3 Contributors of The Week

View All

Earn Contributor Badge

More info
  • Diamond
    Diamond New

    Top-tier experts who are delivering outstanding content. Should have more than 7000 points.

  • Platinum
    Platinum

    Experts who are consistent with great content. Should have more than 1000 points.

  • Gold
    Gold

    Highly experienced members with valuable inputs. Should have more than 700 points.

  • Silver
    Silver

    Beginners taking the initiative. Should have more than 500 points.

  • Bronze
    Bronze New

    New contributors starting their journey. Should have more than 250 points.