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Hi, I need to get the data from the ICCID column, but the data in the cvs file is different from those in mobi. In the CSV file, in the ICCID column, each row has the same number.
Which Mobicontrol Agent do I have to install on this device? ZEBRA VC8300 Those that I have installed have given me various errors, indicating that they were not compatible. (Zebra, Zebra Concierge, Zebra ET1 GB, Zebra MC36) Any suggestion ?. Thank you. --//--Que Agente Mobicontrol es el que tengo que instalar en este dispositivo? ZEBRA VC8300 Los que he instalado me han dado diversos errores, indicándome que no eran compatibles. (Zebra, Zebra Concierge, Zebra ET1 GB, Zebra MC36) Alguna sugeréncia?. Gracias.
Is it possible to apply a filter in SOTI MobiControl v15.1 to show all device names that are duplicates?
Mobicontrol can display images/play videos, with audio as screensavers for Android enterprise in kiosk mode.
Good morning I started to check out the API of MobiControl and was struggling and didn't understand the authentication. But with help from this community I got some codesnippes and it's working now. I then started to look into simple requests also with help from this forum and the api documentation and created a few functions for our company. I'd like contribute and share those PowerShell cmdlets with you and maybe make some peoples lifes easier. I tested the function in our environment and like to get some feedback if it also works for you and also if you have any suggestions for code improvments. https://github.com/noaboa97/MobiControl-cmdlets Best Noah
Hi SOTI TEAM I have a device huawei Y5(2018) running OS 8.1.0 and cannot remote into it remote control is missing, can not get online. There is an issue in the API RC Virtual Display, also i have the same issue in the API for samsung devices I have tried also sending this scrpits (_resetfailedrcdetectionflag restartagent) but it does not work it is giving this error message : (Journ pers (ReferenceError: "_resetfailedrcdetectionflag" is not defined. (UserScript#1)) Regards.
Good day, I have picked up an issue where we have around 15 apps being installed from the Managed Google Play store. All apps are set to mandatory and the devices are Enterprise. All the apps install apart from Soti Surf. So far it has only occurred on 2 devices out of over 100. This brings me to ask, if a app is mandatory and does not install, is there a script to install it, or is the only way to go out of kiosk mode and manually install it from the app catalog? Regards,
Hi, Some devices (Android+) cannot connect to the MobiControl server (v14) once we enable the WiFi. Sometimes, they are connected few minutes but most of the time, once we switch from network mobile to Wifi, few minutes later we loose the connection between devices and SOTI server. Below is the part of the log file: 2020-06-22 14:53:25.423|AsyncTask #112|I|AP|[BroadcastService] Broadcast message received [android.net.wifi.RSSI_CHANGED] ContextIntent[Intent { act=android.net.wifi.RSSI_CHANGED flg=0x4000010 (has extras) }]|2020-06-22 14:53:25.443|AsyncTask #112|D|AP|[net.soti.mobicontrol.dm.d.k:358] SSID: "indestat-cisco"|2020-06-22 14:53:25.869|Thread-18|I|AP|Screen data 30717 bytes sent|2020-06-22 14:53:26.011|[f][137698610]|W|AP|[net.soti.comm.communication.d.a.a.a:92] Connected state failed with SSL Error|javax.net.ssl.SSLException: Read error: ssl=0x7d97650808: I/O error during system call, Software caused connection abort at com.android.org.conscrypt.NativeCrypto.SSL_read(Native Method) at com.android.org.conscrypt.NativeSsl.read(NativeSsl.java:407) at com.android.org.conscrypt.ConscryptFileDescriptorSocket$SSLInputStream.read(ConscryptFileDescriptorSocket.java:579) at net.soti.comm.communication.c.f.a(SourceFile:61) at net.soti.comm.communication.c.h.a(SourceFile:56) at net.soti.comm.communication.c.h.b(SourceFile:69) at net.soti.comm.communication.c.h.a(SourceFile:31) at net.soti.comm.communication.d.a.a.a(SourceFile:82) at net.soti.comm.communication.d.a.c.run(SourceFile:33) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:459) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641) at java.lang.Thread.run(Thread.java:764)|2020-06-22 14:53:26.012|[f][137698610]|D|AP|[net.soti.comm.communication.d.a.c.run:34] state[f] onActivateFinished()|2020-06-22 14:53:26.013|[f][137698610]|D|AP|[net.soti.comm.communication.d.a.f.j_:35] Disconnecting|2020-06-22 14:53:26.013|Outgoing|I|AP|[net.soti.comm.communication.d.a.a$a.run:178] Interrupted|2020-06-22 14:53:26.014|[f][137698610]|D|AP|[net.soti.comm.communication.d.b.b:100] Request to switch from CONNECTED to DISCONNECTING| I think that issue is from the WiFi router but I don't know how to explain it to our customer and what to ask him to do/check. Something strange is that one of 10 devices which is connected to the same SSID and same router is always connected to SOTI with WiFi connection... I also found something strange, of the device was connected during more than 1 hour to SOTI server, I connected to it by using remote control, I found that SOTI agent was displayed on the device on SOTI configuration page, but once I clicked on samsung home button, I suddenly lost the connection, after that this device was always disconnected from SOTI server... Your help will be welcome. Thanks
Hi, We have recently moved from Mobicontrol v13 to v15 and also changed our devices from Samsung J3 to Honeywell EDA51. We are having an issue with the GPS on the devices and im trying to work out if its a setting in Mobicontrol or the devices. We run a tracking app on the device and it logged as rarely achieving GPS lock for large periods. i can see a setting in Mobicontrol called Location accuracy. Will changing this help with this or should i be looking at something else? thanks Gareth
Hello, I am having trouble trying to reinstall chrome via soti. Once the package is created and deployed from the server (14.4.9.1034), the tablets (Samsung SM-T580 agent versión 14.2.1.1083 and Android+) try to install the package and they start rebooting agent with each installation attempt. Keeping on rebooting. This is the state in which the package remains on the tablet: Or: This package is the only one with which I have problems, I have installed and updated packages from other apk's, but this one, I don't know if being an OS application is giving me problems. Any idea why it could be?
Hi My Samsung Galaxy Tab2 on Android Enterprise and using kiosk mode having issue pairing Bluetooth. Although there is a plays a sound notification,the pin box seems to be blocked by the lockdown (Note:Outside kisok mode appear to be working with no issue) Any advice how to solve this issue ? -Setting manger v14.4 -Agent v14.2.2 Kind Regards Walid
Hi, I've enrolled my Windows 10 Professional devices in SOTI MobiControl Console using Certificate Based Management under Windows Modern Rule. Now my main requirement is to track the location details of the device. But I'm unable to get it. Pls. help.
Dear All, I would like to get a csv report of the Android devices (MC33 & VC83) with the following columns : - Device Name - Model - OS version - OEM Version - ... Is it possible from SOTI MobiControl? Thks JJC
We have approx 1700 devices in our deployment, and almost all are always showing as offline. I am wanting to configure a script to run in our out of contact policy to activate the connection again / to try and keep it online. The inbuilt script in SOTI seems ot be for an old android version, most of our devices are Android 7/8/9 is there a script I can use?
We are looking to adding a couple of scripts to the pre or post boot so that the Wifi and the P1, P2, P3 buttons are remapped for the Zebra WT6000. We have WT6000 that lose their wifi settings and sometimes their setting for P1, P2, P3 buttons. MobiControl doesn't seem to push out programming of buttons and once the wifi isn't working MobilControl can't talk to the device. I can program bar codes for StageNow but we lock down the system after it's fully booted for warehouse staff. Wondering if anyone has done this and how?
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