There's a new home for Articles. Find Articles on Our Product Support Page.
Hi, does anybody know how i will find out the profile reference ID in this section here?
I am trying to search for devices using the REST API. Searching for things like DeviceId, MACAddress, and Model are pretty straight forward. Howerver I don't understand how to search for CustomAttributes. The API Reference shows: The custom attribute I want to search for looks like this: I was thinking it should look like this, but it doesn't work: CustomAttributes=[{'Name'}:{'Assigned Site Number'},{'Value'}:{'209'}] Does Any have an example of what my filter parameter should look like?
Trying to enroll some Amazon Fire 7 (2019) tablets into Mobicontrol, however the "Amazon" agents both install but error out afterwords saying they are not compatible. Is there a compatible agent for these devices?
Hello, I've been tasked with researching/implenting Windows 10 machines in our SOTI environement. I see in the choices for Windows machines that there are 2 different tabs - Windows Classic and Windows Modern. What are the differences between the two of these? Does one offer better ways to configure/manage above the other?
Hi folks, Got a couple of Android devices, one Nougat, one Oreo. The Zebra Power Precision client is available at the same version level 2.3.1 but as different APK's depending on if they are for an Oreo or a Nougat client. If I try and upload the Nougat version, I get the following error as it clashes with the Oreo version I've already uploaded: - https://drive.google.com/open?id=1Hw5NYMGEeXEyWXasPUS3RNLSoxmu1qTh How do I host versions for both platforms? Kind regards, Jon
Hi there, we'll use devices from other manufacturers than Zebra too. So i got a Samsung A50 with Android 9. We passed the Google-Settingsmanager with the minimum of settings to made (no Google account; we don't need it for now; no Wifi Settings etc.). We installed the mobicontrol APK on the device and scanned the barcode from Mobicontrol Stage. Then we get the error, that the wireless settings are not able to be set. Mobicontrol got all permissions we're able to give in the App-Tab on device. Mobicontrol is set as deviceadministration App too. But no chance to get the wireless settings set. Is there something we can do or must we set it manually everytime? The device is asking for connection to ELM, do we really need this or is there a way to use it without ELM?
my mobicontrol can't install package status show pending install. Please help me. How to update my profile
Hello, Could someone please tell me how to launch the MobiControl agent via script ? I try this : sendintent -a "intent:#Intent;action=android.intent.action.MAIN;category=android.intent.category.LAUNCHER;component=net.soti.mobicontrol.coppernic;end" But as you can see bellow, the system requires manual action (and I want to launch the script on 1000+ Android+ devices) : Many thanks for your help !
I have been reading through these forums and finding a lot of help regarding API request. So far I'm able to request my API token via PS and use it for device management! I'm fairly new to using API calls in PS and I can't seem to get around renaming a device. I' almost certain the issue is with how I'm using the -Body portion of the PS code. Here is what I have so far: #ALLOWS USER INPUT OF DEVICE NAME [void][Reflection.Assembly]::LoadWithPartialName('Microsoft.VisualBasic') $title = 'Device Rename'$msg = 'Enter New Device Name:'$Input = [Microsoft.VisualBasic.Interaction]::InputBox($msg, $title) $Header2 = @{}$Header2["Authorization"] = "Bearer " + $Token try{$response2 = Invoke-restmethod -ContentType "application/json" -Uri https://$MCFQDN/mobicontrol/api/devices/$DevID/actions -Method POST -Headers $Header2 -Body {\"Action\": \"Rename\",\"Name\" : \"$Input\"} }catch{$($_.Exception.Message)} As stated, I think the -Body section is where I'm failing, not sure how to convert the curl request to a body in PowerShell. Greatly appreciate any help!
Hello Community, I am unable to uninstall our homegrown applications locally from the TC72 even after the required feature control options have been set and executed. Feature Control options I have enabled: Disable Managed App Uninstallation Disable Installation from Unknown Sources Disable App Management YES I have already configured Authentication password and am logging in as Administrator locally on TC72. Still cannot uninstall application, receiving the below: NO I am not able to click "Deactivate this device admin app" locally as it is grayed out/not available. Note that I have recently started working with the TC72 in an Android+ environment (50+ TC70 devices). The agent is Work-Managed Mode. Mobicontrol Version 13.3.0.3851 The TC72 is by default Android Enterprise therefore YES I have already installed the Agent Plug-In via Android for Work Profile in order to achieve compatibility... Another avenue here- I do know that I have the ability to simply remove the application via the MobiControl console but I find it hard to believe this is the only method. I DO NOT want to create unnecessary user accounts just to allow Developers the ability to freely, manually install and remove applications when testing. We need to achieve this locally at the device under the Admin account. Everything else works as Admin, including Developer Mode except for uninstalling. UN-ENROLLING the device temporarily will not work. It's a Catch 22 - the device must be enrolled in order to even utilize the Admin login (Feature Control Profile). Factory Resetting the device is not an option in this scenario as that defeats the purpose of troubleshooting and testing. Any further insight/suggestions on getting this to work? Maybe I am missing something simple. Again the issue here is simply achieving the ability to uninstall the application locally while logged in as Mobicontrol Admin. Thank you for your time
I can't find developer option after installing Soti on zebra mc33. how can I do?
Hi there, i installed a custom application which changes the background/lockscreen image. Installation with MCPS works fine. Now i want to start/kill the application via script but i think i'm doing it wrong. Application: BackgroundChanger.apk <-> BackgroundChanger.pkg I found: kill_application BackgroundChanger start BackgroundChanger Do i have to add something because nothing is happening.
Good morning, we moved out soti from an old server to a better one. Everything is working fine instead of the MobiControl Search Service. The problem ist that the new server "needs" the old server for some reasons. In the elasticsearch.yml we have the following line: discovery.zen.ping.unicast.hosts: ["soti.corp.****.com","50-soti.intern.****.com"] soti.corp.****.com" <- old server 50-soti.intern.****.com <- new server So ... how i can remove the old server from the search service so that only the new one is "called"
Hi, I want to configure chrome with a configuration URI. If you use the application catalog, you have the ability to enter a configuration URI. Does anybody has a sample of the syntax of this URI file?We want to start Chrome in incognito mode. We enrolled our devices as Android plus devices, so we can't use a managed application.
Hi, I'm trying to push an .apk to a couple of devices using an application catalaog and uploading the .apk as an enterprise application. I am also pushing an approved application from the Google Play Store in the same application catalog. The approved Google Play Store application has downloaded onto my device and is visible in the Application Catalog local on the device outside of the kiosk. However, the enterprise application is not listed anywhere. Am I missing something or have I done something wrong? Thanks Josh.
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.