Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 9 answers

    App Update // Uninstall when App is lower or same Solved

    Hi, i have a profile with a package (update) and send it to the phones. That works great. The app update and doensn't need the QR Code for a new registrate. But if i send the same profile with a package (same version or lower) to the phone, the app ill be uninstalled and new installed. In the case of the lower version, that is right and ok but i don't want it when the version is the same. Is there a possibilityy to configure that?

    Android
    a year ago
  • 0 votes 2 answers

    Mass Geofencing

    Is there a way to setup Geofencing for all devices instead of one at a time through the Device details, Location tab?

    SOTI MobiControl
    a year ago
  • 0 votes 8 answers

    Using writesecuresetting in Android Javascript script to update Private DNS Solved

    I've successfully used writesecuresetting in a legacy script to update the private_dns_mode and private_dns_specifier of phones running Android 13 and Android 14. Here's a working example: writesecuresetting -glo private_dns_mode hostnamewritesecuresetting -glo private_dns_specifier profilename.dns.nextdns.io However, I want to write a script that periodically checks to ensure that setting is still set, and corrects it if the user changes it. Also, I want to change the DNS specifier string based on the phone name and various other settings. I'm comfortable writing the necessary javascript logic, but I can't find a way to run writesecuresetting to change the setting. This seems like a significant oversight (either in the API design or on my part), and adding this would open all sorts of scripting possibilities. This may be an XY problem, so feel free to point me to a better way to do this. Edit: Just realizing this would be entirely possible if there was an API to run shell commands. That would open up all sorts of opportunities for more powerful scripting.

    Android Scripting
    a year ago
  • 0 votes 1 answer

    Talk to text (microphone icon on Samsung toolbar) is greyed out for some thrid party apps. I cannot find a permission to grant this for individual apps

    Talk to text (microphone icon on Samsung toolbar) is greyed out for some third party apps on my Samsung devices (we are wanting to use it within our Copilot app). I cannot find a permission to grant this for individual apps. Is this possible to do?

    SOTI MobiControl
    a year ago
  • 0 votes 3 answers

    How to Automatic Lockdown on / off when device online / offline

    Hi SOTI I try to create profile for Lockdown with condition In generally if device online lockdown is off  If device offline more than 3 days (I use out of contact), Lockdown is On. if device come back to online, Lockdown is off by automatically I have 3 profile 1. lockdown profile 2. profile for check when device out of contact; script is notify kiosk on 3. profile for check when device online; script is notify kiosk off + out of contact 10 minute , but i stucked Lockdown is On (Because of condition 2) but when comeback online lockdown is not off

    Android
    a year ago
  • 0 votes 3 answers

    Shared Device Login in Single App Mode

    Hi, I set up the shared devices as described in the video.(Configuring Shared Device) At the end, it explains that after logout, the login screen is shown in Single App Mode. How can this be configured? If I use a profile for it, I don’t have a way to distinguish between the states. If I use two profiles and move the device between two folders—one with the “normal” profile and the other with the Single App profile—I run into the issue that in 90% of cases, the login doesn’t work and times out. Additionally, is it perhaps possible to pass the credentials used for login to Outlook, so that the email inbox is set up automatically? Best regards

    SOTI MobiControl
    a year ago
  • 0 votes 9 answers

    Changing only the time and date in KIOSK Mode Solved

    Hey everyone, a situation has come up, and I'm asking if you know of a way we can provide access to just these settings for an end-user in Kiosk Mode.

    SOTI MobiControl
    a year ago
  • 0 votes 2 answers

    MAC randomization behavior in the Samsung ecosystem

    Hey everyone, can anyone confirm whether Samsung devices retain the same randomized MAC address for a previously configured SSID, as long as this option is not enabled:

    SOTI MobiControl
    a year ago
  • 0 votes 2 answers

    Unindexing properties

    Hey everyone, anyone else seen this kind of thing happen in the console? ...this seems to be a backend process...

    SOTI MobiControl
    a year ago
  • 0 votes 5 answers

    I want to remove KIOSK ( Lockdown ) Profile automatically  when Device have been Unenroll

    Hi SOTI Community I have use case for remove KIOSK automatically when device disconnect more than 3 day , and have been take unenroll and delete from SOTI Server. How to do that? Because of I have PDA MC33XX Model, and use KIOSK Mode  then some device  disconnected from network and took policy unenroll and delete from sever, when power-on again it pending on SOTI Page for input Enrollment ID but cannot enroll because of device no Internet to enroll into server, 

    Android
    a year ago
  • 0 votes 15 answers

    Wanting to upgrade a play store app programmatically on my Samsung Xcover 6 Pro device.

    I noticed today while testing SOTI agent updates via the play store, that both and SOTI and the Workday app we have assigned show 'free' in app catalog. When i manually clicked on the free, it showed uninstall or update for the app and then automatically started updating. And now instead of 'free' it shows 'open' we have about 5000 of these devices and I know there are others that are stuck on 'free' waiting for the app to open via play store to prompt the update. How can i do this programmatically to get them all on the same WD version?

    SOTI MobiControl
    a year ago
  • 0 votes 5 answers

    TC77stagenow error http 404

    After upgrading Soti Mobicontrol to version 2025.0.2, stagenow enrollment of new TC77 (android 11) using barcodes stopped working. TC77 is connected to the network and is connected to the SOTI server. However, the stagenow process ends with an HTTP 404 error. The error is visible in the attached image. Please, what should I do?

    SOTI MobiControl
    a year ago
  • 0 votes 7 answers

    Disable hard reset via hardware key combinations Solved

    Hi, We just enrolled about 250 new Honeywell CT45P devices. The problem is that the ON/OFF button is on the side and when it is pressed, the natural grab of the hand presses the volume button on the other side. Which of course initiate a HARD RESET... Any way to prevent users from initiation a factory reset via hardware key combinations?

    SOTI MobiControl
    a year ago
  • 0 votes 3 answers

    delete the recording message remote control

    Hello Do you know if it is possible to delete the message when doing a remote ? (Android 11 and 13) Best regards  Nicolas

    Android
    a year ago
  • 0 votes 4 answers

    Soti MobiControl Cloud: Where can I find the MobiControl Administration Utility? Solved

    Hi, I want to setup Dual SHA1 and SHA2 Device Support like it is shown in this docu So, I need to use the MobiControl Administration Utility, but where can I find it in a cloud hosted version?

    SOTI MobiControl
    a year ago

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