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Hello, We are not able to remote control our scanners anymore since Android 14. anyone else has this problem or has a solution for this? Devices: Zebra TC52, MC3300X tested on mobi versions: V2025.0 15.4.1.4828 Agent versions: 2025.0.2.1045 15.4.6.1013
Is there a way to disable use of premium sms via SOTI Mobi Control? I know you can disable SMS altogether but we still require our operatives to have use of sms.
Hello, Is it possible to add "Network SSID" name in lockdown template, like device name with %DEVICENAME% or Mac Adress with %MAC%?Thanks for your help
How do I set up SSL on a mobicontrol on-premise server? I've tried setting up SSL on IIS but it doesn't work.
Hi all, We are trying to enroll a new device in Soti. However, we get the following error when trying to download the iOS Enrollment Profile (at the last step, during the download). Could you please help us resolve this issue? Note: This device may have been enrolled before. However, when I check VPN & Device Management, there is no profile installed. We do not get this error when enrolling other iOS devices.
We want to set up background wallpaper on windows classic devices
I have created Enrollment Police, use it to register the device via provision package, But when I download the package file, it gives the above error
Hi , Kindly assist me with the above-mentioned query.
Hello, is there a way to ensure devices stay on a supported iOS version? We currently have a 90 day delay, however we find devices stay on very old iOS versions unless we push an update manually.
Greetings! I have Honeywell devices with two sim cards. There is a lockdown mode on these devices, the user has access only to the displayed applications, the settings are presented through the settingsmanager application, but unfortunately this cannot be configured there. There any third-party programs or options to configure only the switching between sim cards using SOTI or enterprise provisioner? Thank you!
Hello there, I'm trying to upgrade MobiControl from 2024.1.0 to 2025.0.0 and experiencing an issue at the end of the installer, at this step: "Upgrading Web Console: Finalizing" Error encountered: [2024-12-16 15:14:30.706] INFO [Install] (.NET TP Worker): Finalizing Installation[2024-12-16 15:14:30.811] INFO [BtnNext_ClickAsync] (1): Load Install failed window[2024-12-16 15:14:30.815] ERROR [BtnNext_ClickAsync] (1): Installation failed while installing - Web Console[2024-12-16 15:14:30.822] ERROR [BtnNext_ClickAsync] (1): ****************************************************************************************************************************************************************************************************************************************************** Exception: Error occurred while executing: powershell. Exception message: An error occurred trying to start process 'powershell' with working directory 'C:\Users\xxxxxxx\AppData\Local\Temp\{BBD91520-FB19-4034-8475-60D59DBFDD5D}'. Acces refused. * Has a kind soul experienced this error and found a solution that could be shared with me please? Thanks! Best regards,
I have some old TC8000, running A5.1 that I'm trying to reenroll after a factory reset to clear out some issues. Once I try to enroll it I can see the device showing in the group, but offline and on the device I keep getting the "Enrollment Failed. Please retry or contact your system administrator."Has anyone faced such issue? Or have suggestions to try to over come this problem.I've tried talking with the third party that support us, as well directly with their SOTI representative, but they are helpless...Below are some extra informations. This is the log on the device in MobiControl As this is running on an older Android, I manually downloaded the .apk for the latest possible agent directly from SOTI Pulse page (v15.2.0).The standard policy we normally use didn't work so I created a new Android Classic policy and used the enrollment URL and it's were I got this behavior (enrolling, but not really). We have Mobicontrol v2024.0.1.1020 (on-premis).We are running without a maintenance license (we had the old perpetual license, and are still deciding what to do with it, due different factors). But I understand, that this shouldn't compromise the enrollment capabilities - yet there are few limitations.
Hi Just wondering if anyone tried setting up an icon in non kiosk mode to run a legacy script? I am aware this is currently available on kiosk mode via "Custom - script:///sdcard/ScriptGoesHere.cmd" Any idea ? Thanks a lot Device model: Zebra OS 11 SOTI Agent Latest
in SOTI surf we open an app (Keephup) with which we can share infromation with the company. in this app there is also a chat function with which we can take a picture and send this picture in the chat. now the only problem is that right after uploading the picture Soti surf refresh the page and I can't add the picture. anyone any idea? the refresh settings of SOTI are off, or is there another setting somewhere that needs to be turned off?
Greetings, I have some inquiries regarding Google Managed Enterprise in relation to our current setup with SOTI MobiControl. Currently, we have devices enrolled without using a Google Managed Enterprise account, as it was not required for our use case. The APKs were provided to us, and we utilized the package delivery method to install applications. However, we now have additional devices that require applications from the Google Play Store. I would like clarification on the following points: If we add an enterprise binding, will this affect the devices that are already enrolled and do not require a Google Managed Enterprise account? Will the addition of an enterprise binding change the enrollment process for future devices? Specifically, we will still need to enroll devices that do not require access to Google Managed Play. Will it be possible to maintain two separate enrollment methods: one with Managed Google Play integration and one without it? Thank you in advance for your assistance.
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