Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 6 answers

    Android MessageBox options

    I want to give users a choice (yes/no or cancel/ok) to perform an action. For example: when a application is starten, a popup message appears. Pressing yes (or ok) starts the application, pressing no (or cancel) aborts and doesn't start the application. The example in the scipt for AndroidPlus devices doesn't seem to work. Anybody got some experience / examples with this?

    Android
    6 years ago
  • 0 votes 3 answers

    Autoinstall Device Plugin on Andoird Enterprise (DO)

    Hello,I was wondering if there is a way to Automatically install the Device Plugin (if one is available in database) on a newly enrolled Android Enterprise device. Instead of clicking the "Install Device Plugin" action button. I presume by creating a package with a downloaded Plugin. (Or a filesync rule.)What I hope to find is a script command. Cloud server version : 14.4.0.4857

    Android
    6 years ago
  • 0 votes 1 answer

    Ignore Battery Optimization

    I am looking for a method to ignore battery optimization for a specific app on Android Enterprise devices. The batteryoptimize command only seems to work on Samsung devices, and I need this to work for non-Samsung devices. Does anybody know if I can use an intent for this purpose? If so, what intent URL do I use?

    Android
    6 years ago
  • 0 votes 1 answer

    Option to untick MobiControl from Device Administrators greyed out

    hi, We have recently upgraded to MobiControl Version: 14.3.4.1087, on some devices we are trying to initiate an OS upgrade but the option is greyed out and requires us to temporarily remove MobiControls admin privileges which is preventing it.  Unfortunately since the upgrade the option to untick and de-activate mobicontrol as a device administrator is greyed out. We have upgraded the MobiControl Device Agent version to 13.8 but still the option is greyed out. I notice when remoting the device via HTML5 a new option exists to enter admin mode or user mode, but clicking either of these provides no feedback. Please can you advise on a solution to drop the admin rights? The current device stats are: Samsung ELM Android Plus OS Version 4.4.4 (wanting to upgrade to 5.1)   Agent Version 13.8.0.1047 Thanks

    Android
    6 years ago
  • 0 votes 10 answers

    Deactivate application via script command - Android Plus Solved Locked

    Hey guys, i have a simple question. I know there is a way to send a script command todelete applications. Is there a script command to deactivate applications? Does someone know the command?

    Android
    6 years ago
  • 1 votes 1 answer

    Delete contacts via SOTI

    Hello, can I delete contacts via SOTI? Is there a script for this? Server Version 14.3 Devices: Zebra TC77 (Android 8) Thanks Daniel

    Android
    6 years ago
  • 0 votes 5 answers

    Can't login Soti via chrome

    Hello, I can access the Soti interface using internet explorer. When I try to sign in with Chrome, the page won't open and trying to load

    SOTI MobiControl
    6 years ago
  • 0 votes 1 answer

    Zebra MC93 AEDO modify system settings prompt

    I have a 14.2.3.1069 instance with Zebra MC93s enrolling with AEDO via StageNow on agent version 13.7.6 Build 1004. The devices are running the latest public Oreo BSP from Zebra (01-21-18.00-OG-U00-STD) for the Helios devices and have the Zebra OEM Plugin (Zebra_Hawkeye_RC_AE_1.6.0.102) installed. On just about 1 out of 3 of the devices I enroll I get a prompt to manually enable the modify system settings permission. The other devices never prompt for this and install all packages and profiles without issue. The devices that prompt for this actually fail to install any packages containing APKs, citing storage/permission issues. After granting the permission manually and then forcing a package reinstallation the installation is successful. Any idea on what might be going on here?     

    Android
    6 years ago
  • 0 votes 3 answers

    Zebra TC20 - Black Screen in Application

    We have a Zebra TC20 we are testing. We installed mobicontrol through afw#mobicontrol. Everything works well except for when we try to remote control into the device. When we pull up the app we are using. It goes into a black screen. When not in the app it doesn't show a black screen. I remember it saying privacy mode or something along those lines on the handheld screen but I wasn't staring at the handheld and I cannot get it to reproduce that message at the moment. Is there something we can do to disable this black screen. We don't have a profile with a feature control of disable screen sharing as I saw in other forum questions. I can still interact with the screen and click on the back button and then it goes to SOTI MobiControls lock down screen. But clicking on the app again produces the black screen.

    Android
    6 years ago
  • 0 votes 4 answers

    com.qti.service.colorservice - TC52 - showing as Malware Solved Locked

    This is coming from the Bitdefender Antivirus that's included with MobiControl on a TC52. As far as I know this has only come up on one device. It appears to be a system app, and from web searches it seems that this is common to come up as a false positive, but we've got to treat it seriously as it's a device that is at one of our stores. Exact Message:  Error:  Malware application detected (Malware Application Notification Message, packageName=com.qti.service.colorservice, displayName=com.qti.service.colorservice) MobiControl version: 14.3.0.3144 MobiControl agent version: 13.7.6.1004 TC52 OEM version: 01-21-18.00-OG-U00-STD

    Android
    6 years ago
  • 0 votes 2 answers

    Can Google Bindings be added after the device has been enrolled? Solved Locked

    Hi,  With the device in AE, is it possible to add the Google Bindings at a later date or can it only be done at the point of enrollment?  Thanks  Josh. 

    Android
    6 years ago
  • 0 votes 4 answers

    Sending script to remove file and then add new file

    We have Zebra VC80x's and use a program called Velocity.  Right now, I created a package that pushes our configuration file to a specific folder on the Zebra.  If they change the configuration, they typically have a different name, so when I push the new file, it will show both configurations to the user.  I'd like to create a package that will have a pre-install script to delete the old file but unsure how to do it in Android.  Does anyone know the command(s) I need to do this.   The current file is called DSC v0.15.3L.wldep and I pushed it to this path:  \storage\emulated\0\com.wavelink.velocity\ Is there a simple command I can do to remove this?  or does it not work this way in Android? Thank you in advance.

    Android
    6 years ago
  • 0 votes 7 answers

    Is there a watchsettings alternative on AE?

    Hi,  I'm trying to automate having to grant MobiControl access to apps with usage access.  Thanks Josh. 

    Android
    6 years ago
  • 0 votes 2 answers

    Failover LDAP-Server

    Hey Guys, we're testing a Failover this month, where our Primary Domaincontroller gets off for a few hours. My question is: how do you set a failover LDAP-Server in Soti? I only can set up a single server in the Config: Do I have to create a new LDAP-Config similar to the active one and only change the Server-Name? How did you set up the LDAP Configuration with multiple Domain-Controllers? Thank you!

    SOTI MobiControl
    6 years ago
  • 0 votes 4 answers

    Installation certificate on Windows mobile 6.5

    Shortly we need to deploy new certificates to Honeywell Dolphin 99EX devices running Windows Mobile 6.5. Given the number of devices we would like to automate this by using SOTI Mobicontrol. The certificates are Windows *.pfx files. I have succeeded deploying and installing the certificates by using a profile. However the certificate only installs in the personal certificate store of the handheld device, not in the intermediate or root certificate store. Do you have any idea why? I would expect SOTI to install the whole certificate chain. Without the certificate in the intermediate and root storage the certificate will not work.

    Windows
    6 years ago

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