Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 8 answers

    RC+ Missing from Supported API (Zebra TC56)

    I have a device (Zebra TC56) running OS 6.0.1 and cannot remote into it, cannot even get online.  I have tried sending (_resetfailedrcdetectionflag) to no avail.  These are running Android Plus agent version 13.5.1.1234.  Should show under Supported API's RC+ Zebra MDM 4 however the RC+ is not there. Thanks in Advance! Ray

    Android
    6 years ago
  • 0 votes 5 answers

    Set device language with Mobicontrol Android +

    Hello, I want to set device language via Mobicontrol Android + via command / script. They are currently in English and I want to change it in another language supported by the device.

    Android
    6 years ago
  • 0 votes 1 answer

    General Communication error - error sending message

    I get frequently error messages on all devices: Erro sending messag (error sending message (type=22), General Communication error) Any idea where to look to get rid of those error messages ?

    Android
    6 years ago
  • 0 votes 5 answers

    Custom Report with "Device Information with Custom Data Report (Column)"

    Hello, When I create a report with the option "Device Information with Custom Data Report (Column)It does not show me the information I want

    SOTI MobiControl
    6 years ago
  • 0 votes 11 answers

    Android 8 Remotecontrol Solved Locked

    Hi, i have a Problem with one device (TC51) using Android 8. Since i updated this device i am only able to use Remote View instead of Remote Control: The Script  _resetfailedrcdetectionflagrestartagent Works fine on Android 7 but not on Android 8. So, how to get RC+ API back?

    Android
    6 years ago
  • 0 votes 2 answers

    Disabling Mobile Hotspot Solved

    I have a few users who are using their device as a hotspot.  Is there a way on the Zebra TC56 device running Android 7.12 to disable via SOTI? Thanks in advance!

    Android
    6 years ago
  • 0 votes 17 answers

    android 8 and Gboard Solved

    Hi Due to release of android 8 with Gborad, how is it possible to lock this keyboard down or deploy a new one without end-users being prompted? Are SOTI working on a built-in? (just simpel keyboard). ex. the new Gborad from google have access to settings, voice commands etc. and we would like to abvod that. We are running android-plus in lock-down mode. 

    Android
    6 years ago
  • 0 votes 14 answers

    Package Installed but nowhere on the device found

    My Problem is, that my Device says the Package is Installed. The Thing is I don´t find it on the device or in the app. It´s the first time Im trying this out, thats why I took an apk document from the phone, put it in Package Studio and then add it to the Packages. At the end I did a Profile with the Package inside and connecting it to the one device Im trying on. After that Im tried to Force reinstall, but now it stucks in that mode. So how can I install the App corectly that it really Install the Package and dont just says I did it and he didnt done it?

    Android
    6 years ago
  • 1 votes 5 answers

    Collect Phone Numbers from Windows 10 Classic Devices

    Is there a way to collect the phone number from a SIM card in a Windows 10 tablet (in Windows Classic category in MobiControl)?

    Windows
    6 years ago
  • 0 votes 6 answers

    Android Plus - How to disable swipe down to see notifictions ,wifi,blutooth, etc ? Solved

    Hi, I have applied lock down in my Honeywell CT50 Android device in Android Plus mode. But even in lock down mode, we can swipe down on the device and then the users will get access to turn on/off wifi,bluetooth,do not disturb mode,etc.  I want to disable this option (Screenshot attached).  How i can do this ? 

    Android
    6 years ago
  • 0 votes 5 answers

    Mobicontrol Setup Questions

    We have a Zebra TC52 device that has stagenow installed out of the box. I have generated the barcode to configure the device as we want after initial setup but I am having problems with getting the MobiStage client on the device so we can configure Mobicontrol. Is it possible to download the APK from our Mobicontrol webpage or how do we go about getting this device configured properly. Thanks in advance

    Android
    6 years ago
  • 0 votes 1 answer

    Is there a way to configure a Soti package to install on boot?

    Is there a method available within Soti to have a package install on device boot? I'm know that I can use the startup folder in several ways to run the package install but for security reasons I would prefer not to do it that way.

    Windows
    6 years ago
  • 0 votes 2 answers

    Android Mini PC

    Hi together, We are facing a completely new challenge in our company. We need to find a device with android with no own display but with hdmi outlet and if possible it should be powered by PoE. And of course the device needs to be fully compatible with MobiControl. Can anyone give me a hint? We already tried SWEDX and Shuttle but both were not compatible because no OEM Agent exist and no Enrollement Process for Android Enterprise (Work Managed Device) RegardsMarkus

    Android
    6 years ago
  • 1 votes 5 answers

    Deploy iOS Applications Solved Locked

    We are looking to deploy iOS Applications to our managed iOS Devices. We currently do this well on Android, but this is the first time we have attempted on iOS. As per Android, we create a package from the APK file and upload into Mobicontrol console. This package then gets included into a profile which is assigned to devices and the application is automatically installed. What would be the similar process for iOS as I cannot find the relevant documentation for this? I have an enterprise application IPA file. I have created an Application Catalog Rule, added this application as a mandatory application and assigned to the relevant devices. From the end user device sense, how do I access this application? Do we need to add a webclip to the Application Catalog and it is downloaded from there? I am also unsure of my Application Catalog URL. Any help on this would be greatly appreciated.

    SOTI MobiControl
    6 years ago
  • 0 votes 2 answers

    IOS 12.3 Profile installation Failed.

    Soti MobiControl Version 14.2.2.1170 We wan't wipe any apple ipods and ipad with ios 12.3. The ipod connect to mdm server. Failed with message "Profile Installation Failed. The SCEP server returned an invalid response" Can you help me.

    SOTI MobiControl
    6 years ago

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