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Hello, I have several Zebra TC56 devices and there are a few that will not allow me to remote control. They are running remote control version 1.9.0.109.
i always get an error when trying to install MobiControl "visual C++ runtime redistributable package was not installed successfully. Install the latest redistributable package and try again"
Is there other variables that can be passed though the KME profile using the Custom JSON Data field that is being used for the enrollment ID to the MobiControl Agent? It would be helpful in my provisioning process to register a WIFI network or set timezones and other things supported by the QR codes or INI file. https://www.soti.net/mc/help/v14.1/en/console/devices/managing/enrolling/platforms/knox/knox_me_link.html
Greetings. I am trying to clone an application on the mobile. I press the option, however, it does not respond. I have checked the control of features and I do not detect anything that prevents it. Did someone have this problem? Thank you.
Hello, can I use a Device Agent settings file for Android devices such as Windows CE devices (MC Setup.ini or pdb.ini)? I want to automate the installation and configuration of the Soti Agent. Thanks!
We have and are rolling out a rather large fleet of TC75(X) Zebra handhelds. They are loaded with some in house software, and locked down through profiles/settings with MobiControl.1: Noticed some weird behavior. I'm configuring and setting up 10 handhelds per batch. The 10mb network internet connection was getting bogged down and while digging deeper found that they were doing google play store updates and reaching 500mb of wifi data usage within an hour of being turned on, configured and connected to wifi. I've resorted to disabling google play store background data, and disabling it. Doesn't seem to interfere with our in house software, and subsequent updates. Trying to find a way to do this through the use of scripts, profiles or blacklisting but can't seem to find anything that will work as expected. Manual configuration does the trick but there are already hundreds of devices in service and more on their way out.Blacklisting through Mobi > Android+ > Profile seems to only control opening/closing the play store app. If anyone else has had success with another technique or has ideas would love to hear it. 2: Mobi > Android+ > Profile >Configuration >Feature Control > Device Messaging. Disable SMS/MMS Text Messaging doesn't work at all. The provider says the sim cards are restricted and can't make or take calls, or text, but I can still text between devices after applying the profile that is supposed to disable this. The device logs show the profile was installed correctly. Any ideas why? Thank you! Trev.
Hi, Is it possible to deploy a kiosk on a device when enrolled using the generic android for work agent? I'm using the Zebra TC77 with agent version 13.6.0 Build 1928. MobiControl version 14.2.3.1069. The error message I'm getting is "Profile version 2 failed to install, because all of its payloads cannot be installed." The only configuration on the profile is the lockdown. Type of profile is Android Enterprise. Thanks Josh.
Hello, Our development team requires using HockeyApp for beta testing of our app. What I need is some script to allow installation from unknown sources, but for this app only. I do not wish to allow installation from unknown sources for them, but I need to allow this one. Does anyone know how to enable that?
Hello- I have a device which is having a tough time getting enrolled into Soti MobiControl. When I create an add device rule, and try to enroll it, I receive an error that says "enrollment failed, this device is not SafetyNet Compliant. Please Contact your System Admin." Any Ideas on why this could be happening?
Hi All, Having a bit of a nightmare with our on-prem SOTI again. LDAP auth has worked fine until today, whereby we've made some PCI compliance based changes to fix SSL v1.0 and Sweet32 exploits. I figured these changes may have upset the binding, so attempted to remove and re-create it. However, whenever I try I just keep getting the error "Cannot delete LDAP connection 'NAME' because it's been referenced". I have removed LDAP from all my add device rules, from the user details on every device Ive enrolled so far (only 3 so no great shakes) adn deleted all LDAP based admin accounts but it still keeps popping up. The help guide suggests that the error should point out where the binding is still being referred to.....but....erm.....it absolutely does not! Simple question I guess....is there an easy way of removing the binding. Its not like I can even create a new one to replace it and leave the other in situ as it tries to verify the old binding as well. If not does anyone know of a means to resolve? V frustrating...quite a trivial thing really yet has become difficult. Many thanks in advance Paul
Good morning everyone, We are currently looking for a solution to automatically forward all incoming text messages (SMS & MMS) messages to email on our Samsung Galaxy S7s (Android Oreo V8.0). I like the options available with SMS Backup & Restore but I see that this will be a manual configuration for all of our 280+ devices because there is no configuration URI available from the developer. Has anyone come across a more configurable deployment option? We are currently using Soti Mobicontrol Version: 14.2.2.1170 as well. Thank you
have a lot of devices that have a profile. all of them now say removal pending is there a way to cancel the removal asap?
Hello! We configured an Application Run Control profile which blacklists applications which contain the string "browser". Bundle Identifier = %browser% Application Name = %browser% The application com.sec.android.app.sbrowser is correctly blocked (disappeared from device screen). But why did the Chrome app also disappear? Chrome Identifier: com.android.chrome Chrome Application Name: Chrome There is no string "browser", which could lead to this behaviour? Any ideas? Thank you!
hi, i wast trying to bind Google GSuite to Soti, already done that, but after i enroll the device with the Add Device Rule, the device just can't enroll to the Mobi Control.. i already choose Managed Google Account option at Add Device Rule, and at Admin.google.com, the EMM already Soti.. Anyone facing this same issue? Appreciate any help! Thanks!
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