Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 1 votes 2 answers

    Filesync rules / More useability by the option of conditions

    Hi, i think the filysync rules are a mighty way to handle some stuff. BUT: there are no options for conditional usage by params like software version on device side etc. - only the condition to use it on a special group which reults in some probs like the need to move devices between groups. Is soti working on extending this part ?

    Android
    6 years ago
  • 1 votes 2 answers

    Soti on android devices / accessing values from build.prop

    Hi, during playing arround with conditions and rules there are some cases where it would be usefull to have access to values from the /system/build.prop file as custom data cause different manufacturers are using diferent locations to identify some version strings etc. The build.prop file is a (in most cases) common file where we can pick params like os versions patch versions and so on. It would be really helpfull if soti can make it acessible for usage in custom data cause cureently only ini and xml is readable on android which would result in the need of transforming the file after for examply copy to sdcard and rewrite it. I noticed for example a custom zebra apk in the community which does exactly this - read params from build.prop and writing a file to sdcard in ini syntax (in this sample the lifeguard version). Possible an idea which can soti directy addapt to handly params like version strings etc. in a more common way not limited by the way of a manufacturer?

    Android
    6 years ago
  • 0 votes 8 answers

    SOTI Script to disable Google Play Protect on Honeywell CT 60

    Hey Guys,  i need Help to write a Script for disabling Google Play Protect.  I have get following URI String by using the Script "watchsettings on"  Custom log (URI:content://settings/global SETTING:package_verifier_user_consent VALUE:-1) How can i write a Script for Honeywell now to distribute it via Profile on alle Honeywell Devices?  I tried follow Scripts:  Script was sent to device (sendintent URI:content://settings/global SETTING:package_verifier_user_consent VALUE:-1) Script was sent to device (sendintent -a "Intent://settings/global SETTING:package_verifier_user_consent VALUE:-1") Script was sent to device (sendintent -a "intent:content://settings/global SETTING:package_verifier_user_consent VALUE:-1") Script was sent to device (sendintent - b "content://settings/global SETTING:package_verifier_user_consent VALUE:-1") On alle these Scripts Nothing happend, the Google Play protrect was still enabled.  Can anyone Help ? 

    Android
    6 years ago
  • 0 votes 5 answers

    Custom attribut fullfilled by user on tomtom bridge

    Hi I created a custom attribut ''NSCE SIM card number'' to have the information in the dashboard in order to link a SIM card with a device. Actually I put this number from Web console. Is there a way to ask the user to put this number directly from the device ? Thanks

    Android
    6 years ago
  • 0 votes 19 answers

    Is there a newer version of mobicontrol for use on zebra tc75x running the oreo os?

    I am upgrading the tc75x to oreo which was released in the last day or two. The 1664 build doesn't seem to work with oreo. is there a newer build version I should be  looking for?

    Android
    6 years ago
  • 0 votes 14 answers

    issue with android enterprise and unknown sources

    hello, i have two samsung devices enrolled with enterprise and for some reason when i am in the kiosk mode and enter the admin password to unlock the device, i try to allow installs from unknown sources, and it does not let me. i get a message that says please contact your IT administrator. however, when i send "notify kiosk off" script, i am allowed to change it. is there any way i can have it to always allow unknown sources?

    Android
    6 years ago
  • 0 votes 5 answers

    Soti Surf with Camera Permissions Solved

    Hello all,  I am working on a tablet configuration that will access a website that is being developed by a company that we have hired. The website requires the camera in order to scan barcodes. I have a configuration set up on a Lenovo P10 device which includes AFW and a lockdown Kiosk Mode. We tried to use Chrome as our web browser but we don't want the end users to be able to access the address bar or anything else involved in the top menu. The website works in Chrome though. That is when we decided to use SOTI Surf instead. Now when we navigate to the URL, it says "Camera (no Permissions (X))" but the picture comes up. After about a day of downtime, I will try to access the same website with no picture in the picturebox. It's as if Surf has realized that it shouldn't be allowed and then blocks it. It only starts blocking it after a certain amount of time. (usually overnight). Any suggestions?

    Android
    6 years ago
  • 0 votes 12 answers

    Android Enterprise On Premise Enrollment Solved

    Hello, is there any possible way to enroll fully managed android enterprise devices without having the device connect to google services? We do not want to give Networks / Devices direct access to Google-Services, maybe Stagingcradles with Ethernet are possible but the best Solution for us at the moment would be direct enrollment through our on premise mobicontrol server or a dedicated mobicontrol service. And are there options next to the token identifier afw#mobicontrol to install the agent as fully managed except for nfc/barcode etc.?

    Android
    6 years ago
  • 0 votes 5 answers

    Mail program device admin rights in combination with Lockdown feature

    Hi everybody,we have configured the lockdown policies for one of our device groups.we also have a policie to configure the mail client on the devices with the pre-installed Samsung mail app.This app needs device administrator priviliges to be configured, but as soon as the lockdown policy is applied the user isn't able to grant the app the required rights.Is there a way to configure the order in which the policies are applied or e.g. to grant the mail programm device administrator rights via SOTI? We want to use this mail program in combination with the Lockdown feature. RegardsRobin

    Android
    6 years ago
  • 0 votes 5 answers

    Add device rule with specific AD group does not work

    Hello everybody, We created an Add device rule to automatically assign the tablets that are using this rule to a specific device groupWe set the authentication option to "Utilize directory services to authenticate users during device enrollment".As long as we allow all authenticated users to use this rule, it works fine. But as soon as we enter a specific AD group, no one can use this rule. Not even the users who are member of this specific group.After entering the credentials in MobiControl on the tablet, we get the error message "No registration. Please try again or contact administrator". We tried different AD groups and different users, all with the same behaviour. We are currently using Samsung Galaxy Tab A SM-T585 devices. SOTI Server is v.14.2.1.4394, Android Plus device Agent is Samsung ELM v13.6.0 Any ideas on how to solve this?RegardsRobin

    Android
    6 years ago
  • 1 votes 2 answers

    Device Enrollment with LDAP - MC v14.1 & v14.3 Solved

    Hi everyone, i have some trouble enrolling my devices with LDAP on MC version 14.3 The server cant find my users or groups. It was working without anyproblems before i updated MC from 14.2 to 14.3. I noticed in the directory service connections the new pane "ID" atgroup attributes and user attributes. This pane seems to be new andit is used for the GUID ( Globally Unique Identifier). But our LDAP dont have this attribute. Do i need the GUID to get myenrollment with LDAP work again? Or has someone else the same issue?

    Android
    6 years ago
  • 0 votes 1 answer

    PIN code without secure start-up

    Hi! I have a case with a custumer that is running Honeywell CT50 (android 6) enrolled as AEDO on MC14.3. they would like to use a PIN kode to unlock the screen witch we have enabled with "resetpassword 12345" as a script we send to the device. That is working fine, the downside and my isse is that this also enables the secure start-up and the user have to enter the PIN/pw to boot the device, witch prevents us from rebboting the device remotly as it wont boot up until the user unlocks it. if you set the password manually on the device you get a question if you want to enable this feature or not, when you set it with script it enables it by default anyone with a suggestion on have we can solve this? the customer have around 200 sites with different PINkodes on each sites so i use a macro from the custum attribute to set the PIN on each site using the same package/script.

    Android
    6 years ago
  • 0 votes 7 answers

    Android+ open pdf on lockdown

    Hello, we work with zebra device TC75X with mobicontrol client on version: 13.6.1476 The server version is : 13.3.0.3454 I would like to put on our lockdown a short cut to the documentation in pdf file This pdf is locate on sdcard at the root for to do that, i have add a menu into the lockdown as this: File://SDCARD/PDFFILENAME.pdf add tag <a href="<MCLINK1>">OPEN DOC</a> but when i click on this link nothing happen i have a list of available application BUT no one CAN open a pdf file any idea ? what's wrong ? thanks

    Android
    6 years ago
  • 0 votes 4 answers

    Android OS Updates on Lockdown devices

    Hello everybody, we are currently using Samsung Galaxy Tab A SM-T585 devices. SOTI Server is v.14.2.1.4394, Android Plus device Agent is Samsung ELM v13.6.0 After configuring Lockdown mode for those tablets, the users are no longer able to confirm the OS updates on the tablet. From what i have read, it is not possible to force the OS updates from SOTI server side. Is there a possibility to grant the user the right to run OS updates even in Lockdown mode, or is there any other way to ensure that OS updates can be done? Right now we would have to disable Lockdown on the device, run the update and then enable Lockdown again. Regards Robin

    Android
    6 years ago
  • 0 votes 8 answers

    Enrolling interactive whiteboards with android 7/8

    Hi everyone, some customers asking me if its possible to enroll some interactive whiteboards.Their whiteboards are running with the android 7 and android 8 os. I thought that i could enroll them by using the android generic agent. But i had noluck. And the generic client is end of life. So my question is if it's somehow possible to enroll such devices? Does anyone have experience with it? Or is it impossible (at the moment?) to enroll interactive white boards based on android? Thank you.

    Android
    6 years ago

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