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Hi, I would like to have a custom data collection with the connection type of a device. Currently this is not possible when choosing the custom data options (MC v13.4) Is there any way to get this custom data, i.e. with the help of an INI file? Thanks for help.
I see that "Is Charging" is now a device property available in the profile Filter Criteria tab. Not sure how useful that is on the filter tab vs the options tab. I verified that a profile set to apply when "Is Charging" = TRUE comes back off when not charging. Does anyone have a use case where that property would be useful to them as a filter criterion? Hopefully, that condition will make its way over to the assignment options tab shortly...
When I set up a data usage monitor under Rules > Telecom Expense Management, the newer Samsung devices require an elevated permission for the device agent to monitor data usage. This is under device settings which are not accessible as all the devices are heavily locked down, single-use devices. Is there a way to enable the permission en masse through Mobicontrol?
Hello, I'm testing screen sharing on iOS, when I started the recording, mobicontrol app say: "Connection to MobiControl cannot be established. Please enroll the MobiControl agent before starting the screen recording session". Thank you, Filippo
Hi, is it possible to prevent using 'Downloadable Plugin (legacy)' for Remote Control via a server side setting ? (and enforce using the Web-based version?)
Hey there, is it possible to send an intent to Zebra Android devices to activate he following options? It seems to be impossible to do this via "Stage Now". I could only find activate "Developer Options" Thanks for your help. Greetings from Germany
I defined 2 custom attributes for my devices, one of which being "Department" = the department that owns the device. This attribute is properly shown in the dashboard grid, but a 'chart' does not seem to take the name into account... everything is being reported as 'Unknown'? Using SOTI MobiControl 14.2.1.4394 (on premise)
Hello,we have setup SOTI MobiControl (14.2) on-premise, for internal (LAN) use only.When accessing the webconsole, we got a 'https unsafe' indication in the browser, indicating the website could not be trusted due to its certificates.With some help of SOTI support, we were able to import/install our own generated certificate in the MC Admin utility,and this issue is now gone. However, we still get a similar notification on the mobile devices in the device agent.Our devices are enrolled as 'work managed device' into SOTI MobiControl, using the afw#mobicontrol 'google account'.The notification appears when performing the enrollment, immediately after entering the enrollment URL in the MC app.How can we get rid of this?br, Steven
Installed v14.3.0 and enrolled my Android Enterprise device. Device is connected but not visible in the console at all. I checked there are no search filter’s set. Funny side is that I can see the device in profile assignment and even license dialog is showing a license is consumed. Any ideas?
Hello, We are displaying the %DEVICENAME% variable in our HTML device lockdown. This part is working fine, but the issue we are running into is that once the device is added to MobiControl, we rename them to match a naming convention that the Device Add Rule cannot replicate (combination of model # and substring of serial #/IMEI#). When we rename the device the name on the lockdown screen does not update until we either make a change to the profile and re-assign it or move the device between groups that cause the profile to be re-applied. How do we automatically force the lockdown screen to refresh this variable, while it is connected, without having to move it between groups or profiles? MC: 14.1 Agent: Android + 13.5 Zebra TC56 Android 7.1.2 LG 12 Thanks, Patrick
In SOTI MobiControl, it's possible to configure "Prevent unenrollment from Device Agent" for a device group. However, this does not seem to work, as I can still select 'unenroll' in the device agent? Environment = SOTI 14.2.1.4394 Panasonic FZ-N1 enrolled with Android Enterprise SOTI MobiControl Agent (13.6.0.1567), in Work Managed Device mode
In MobiControl - Package Studio, one has the option to activate 'Prompt for Installation'. However, this does not seem to work? The package gets installed without notification/question to the end user Environment = SOTI 14.2.1.4394 Panasonic FZ-N1 enrolled with Android Enterprise SOTI MobiControl Agent (13.6.0.1567), in Work Managed Device mode
Hi! We need to be able to enable Data-Roaming on devices for the SIM card to work properly. With watchsettings command in MobiControl we can get the "-glo data_roaming 1" value but writesecuresetting won't work with this command. Is there some other way of enabling data-roaming on devices, programmatically from MobiControl. The devices are Samsung devices. Since MobiControl can get the logs from the device with the particular global setting, it should also be able to change the value.
We've been investigating getting mxconfig script changes to work in kiosk mode. The solution I found was that I had to notify kiosk off for my mxconfig changes to take. The changes being setting Screen Type to None. This was the script: Notify kiosk offmxconfig /sdcard/ScreenTypeChange.xmlNotify kiosk on Has anyone found a better workaround for this? We're leery to apply to turn off kiosk in the field even if it is momentarily. Devices: Zebra TC75xAndroid 7.1.2Android Enterprise (DO)
Hi All, I need the 14.2.3 version, where can I find it? Thank you in advance, Filippo
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