Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 1 votes 1 answer

    Apple IOS Update Schedule

    Hello Is it possible via MobiControl create a Schedule Task which start the distribution of the IOS update to the IOS devices   Powershell ? Script ? Task ?

    SOTI MobiControl
    7 years ago
  • 0 votes 2 answers

    API Call via power shell to send script

    You have post this script : $MCUsername = "MobiControl username goes here" $MCPassword = "MobiControl Password goes here" $MCFQDN = "MobiControl FQDN Goes here" $ClientID = "MobiControl API Client ID Goes here" $ClientSecret = "MobiControl Client Secret Goes here" # You may want to figure out a way to encrypt the Password and the Secret, that's best practice $IDSecret = $ClientID + ":" + $ClientSecret $EncodedIDSecret = [System.Convert]::ToBase64String([System.Text.Encoding]::ASCII.GetBytes($IDSecret)) $Body = @{} $Body["grant_type"]="password" $Body["username"]=$MCUsername $Body["password"]=$MCPassword $Header = @{} $Header["Authorization"] = "Basic " + $EncodedIDSecret try { $response = Invoke-restmethod -Uri https://$MCFQDN/mobicontrol/api/token -Method POST -Headers $Header -Body $Body } catch { $($_.Exception.Message) } $Token = $response.access_token Write-Host "My MobiControl API Token is: $Token" #Now you can use the Token in other API calls by refering to the Token Variable.I want to send this script via the console script below via the powershell api call: sendintent -a "intent:file:///sdcard/clochecausses.mp3#Intent;type=audio;component=com.android.music;end" Can you add an exemple please ? In this script where to find client ID and client secret in the web console ( it is the name of the device ?, client secret is pin code ? ) Thanks a lot.

    Android
    7 years ago
  • 0 votes 1 answer

    Searchable Notes Solved Locked

    We have a need for attaching an alias for each device in MobiControl. The alias contains information about the owner and more. It will be approximately 10 characters long. I havent found any other way than to add a note to each device. The next problem is that we would like to find a specific device from its alias - ideally in a column in the list. Alternatively by using the search functionality. Is there any way to accomplish this? BTW changing the personalized name is not feasible, as we do not own some of the devices and as we cannot change the name from the office.

    SOTI MobiControl
    7 years ago
  • 0 votes 1 answer

    Android Enterprise - Google Play "Your administrator has not given you access to this item"

    Hi, I'm using Android Enterprise to run a fleet of CT50s and CT60s. However, I recently enrolled a couple of devices, which won't install the applications from the Playstore. They're appearing in the App Catalog fine, but when I go to install, google play says "Your administrator has not given you access to this item". This is now happening on all new devices I enrol, but existing ones are still updating apps that are already installed. Does anyone have any idea what the problem might be? I'm using SOTI 14.2.1 Many thanks

    Android
    7 years ago
  • 0 votes 3 answers

    5% of staged devices loses home button functionality

    We are staging Zebra handhelds, model TC56 and TC25. With Android version 7.1.2. And for some strange reason, roughly about 5% of the handhelds loses the functionality of the home button on the display. (circle icon in the bottom of the handheld). "Back" button works though. We are not using kiosk mode/lockdown or any kind of software that limits the handheld. Has someone got any clues to what can cause this issue? edit 1: tried to send a stagenow config, that would enable the home button. <wap-provisioningdoc> <characteristic version="7.1" type="UiMgr"> <parm name="HomeKeyUsage" value="1" /> </characteristic></wap-provisioningdoc> Didn't work. /Martin Ekman

    Android
    7 years ago
  • 0 votes 3 answers

    Application Configuration using XML for iOS devices

    Hello there, I have been trying to push out and make available in the Application Catalog an app called SecurePIM (version 7.75.2) to a set of test iOS (12.1.3) devices in our environment. SecurePIM is pushed automatically and works fine until I try to use the Application Configuration (xml) option to push out predefined settings such as the license code, the email address, etc. You will find my xml below:<dict> <recipientCertificateEmail>helpdesk@company</recipientCertificateEmail> <deviceSerialNumber>%SERIALNUM%</deviceSerialNumber> <license>license number goes in here</license> <userEmail>%ENROLLEDUSER_EMAIL%</userEmail> <activeSyncUser>domain\%ENROLLEDUSER_USERNAME%</activeSyncUser> <activeSyncServer>server goes in here</activeSyncServer></dict> I noticed that if I add the proper xml headers, I get a error message stating "The configuration command you entered must have 'dict' as the root node. Please check your configuration and try again".... hence the <dict></dict> tags and no <?xml version="1.0" encoding="UTF-8"?>. The other tags are specific to SecurePIM. SecurePIM requires the end user to register their app and type in their email address and password before they are able to use this app. The idea behind using the xml is to streamline this process so all users need to do is type their password and the app would be pre-registered. I have been in discussions with our SecurePIM reseller who told me (and even showed me official how-to documents) on how to get this feature working in other MDM, however they have not worked with SOTI previously so weren't able to assist me.  It is worth noting that when attempting to use xml application configurations, the app itself does not get pushed to the devices nor am I able to install it via the Application Catalog even though it is there.I am hoping that a SOTI team member or a forum member has had some experience with application configuration xml for iOS devices and are able to shed some light on the problem. This is my first time attempting to pre-configure an app that we want to make available for our users. Happy to provide any further information as required to hopefully get a solution to the problem. Thanks in advance.  

    SOTI MobiControl
    7 years ago
  • 0 votes 3 answers

    iOS Profile to Auto Join WiFi

    Looking for some insight in how to best accomplish this. We have active directory integration, but quickly realize that passwords are not passed through. Our WiFi Network is WPA2 802.1X. In our auto join Wifi profile we have the Protocols set to LEAP and PEAP, username as domain\%ENROLLEDUSER_USERNAME%. There is no macro for password, so we've left it blank. When a device with this profile tries to join the network it fails. If we try to manually connect, it gets the correct username but there is no box to enter the password and the connection fails. Thanks, Michael

    SOTI MobiControl
    7 years ago
  • 0 votes 4 answers

    Create NFC tag for AE enrollment

    Anyone with a good link/guide on how to create a NFC tag that can be used for enrolling devices to android enterprise. I a bought a NFC reader/writer: https://www.shopnfc.com/en/nfc-readers-writers/214-acr1281u-c2-nfc-uid-reader.html and severla different NFC tags from 1k to 4K of data but no mather what i do i dont manage to write to them so that they work on the welcome wizard screen

    Android
    7 years ago
  • 0 votes 3 answers

    Do not disturb question

    Hello,   I am trying to find out if it is possible to disable or block users from being able to use "Do Not Disturb" mode on AndroidPlus devices. I know you can Disable Status Bar Expansion using the Lockdown profile but there are other functions in the status bar that users still need access too. Is there some kind of way to achieve this? Thank you, Sean

    Android
    7 years ago
  • 0 votes 6 answers

    Application Run Control : black list browser chrome on android 7.0

    Hello all, we work with server version in 13.3.3454 my device is zebra tc 75x and the mobicontrol client is 13.5.0 build 1677 I have one device on android 6.0 and a new device on android 7.0. I have a profile with application run control. On this profile, I have black list com.android.chrome and apply this profile on my two devices. On android 6.0 chrome is well black list  On android 7.0 chrome is still there ... Anybody knows how I can black list chrome on android 7.0 ? thanks

    Android
    7 years ago
  • 0 votes 9 answers

    Re-building deployment server

    Hi, Greetings! Our current deployment server is quite old and planning to rebuild a new server, with latest SOTI application. I would like to have some advise on how to move, with minimum effort to have a completely fresh deployment server. Below are the details of the current and expected environment: Current: Server: Windows 2008 R2SOTI version: 12.4.0. 30812Devices managing: Honeywell Android devices, Intermec CT5x Windows devices, Samsung and Huawei Mobile devicesIP and FQDN: Primary is hostname. Secondary is a public ip address statically routed to the internal server from firewall.Certificates: self signed.Database: SQL 2008 Expected: Server: Windows 2016SOTI Version: 14.0.0.162Devices to manage: all the above, plus iOS devicesIP: same above ip will be used, hostname will be changedCertificates: self signed I appreciate any handpicked advise for the above specific scenario. What are the steps should i follow? Thanks in advance.

    SOTI MobiControl
    7 years ago
  • 0 votes 4 answers

    ELM activation pending Solved

    Dear  we are using Mobicontrol 14 and on one device property it is showing ELM pending . screen attached  but on device no policy pending 

    Android
    7 years ago
  • 0 votes 3 answers

    Huawei P20 Pro

    I have a Huawei P20 Pro enrolled using the Huawei Mate agent.   I am experiencing quite a few issue's pushing profiles especially  Email profile  does not push.  Screen lock code cannot be entered while in remote mode Block OS upgrade profile does NOT work Remote reset pincode does not work Device constantly disconnect from console ( tried script for doze mode did not work  Before you say to use to go to Android enterprise agent  this cannot be a solution as we are not set-up to use this yet.  Nor will we be  this year.  Simon  

    Android
    7 years ago
  • 0 votes 2 answers

    is it possible to setup afw#mobicontrol with older mobicontrol version?

    hi, We recently had to re-configure replacement Blackberry KeyOne for some of our users and we're having alot of issue with permissions, ie Blackberry hub could not be granted permission. Due to this, we're not able to setup email, contacts. The current workaround is to use Outlook app for the email but contacts, calendar would not work. It appears that a newer version of mobicontrol is being installed. so, is it possible to setup afw#mobicontrol with older mobicontrol version? our existing KeyOne users do not have this permission issue.  any other alternatives?  on a separate note, when setup with afw#mobicontrol on our Blackberry phone, bluetooth contact sync never worked due to permission(greyed out). appears to be related. our server version is 13.4 any assistance is appreciated.

    Android
    7 years ago
  • 0 votes 4 answers

    How to send a configuration file to CT50 internal storage ?

    In my CT50(Android) i have some modified configurations. Now i want to send this configuraitons (xml files) to all my devices using SOTI.I exported this xml using Honeywell EZ config. In order to put this configuration in other devices, i have to place this xml in the 'Storage\IPSM card\honeywell\persist' folder . But when i tried to do this by intalling a package through my android profile, it doesn't work. The xml file doesn't appear in the device even after profile installation.  I guess the issue is that either SOTI don't have permission to write into this folder Or the destination path is not correct.I attach the screenshots. Please advise.   Ref: https://support.honeywellaidc.com/s/article/Persistent-scanner-and-wedge-settings-on-Android-Devices 

    Android
    7 years ago

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