No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Hi, Did anyone manage to create a lockdown for Getac tablets to include the widget from Getac Settings to change the mode of the touch panel?
Hello, i have to grant the permission of "Allow display over other apps" in some devices, Android 8, Android 10, Android 11 and Android 13. Someone can help me with the script to use in the installation? Thank you in advance!
Hello,We are using a MDM solution (SOTI) in order to deploy the Parallels client on all the devices.We have no problems with the installation of the APK itself but we would like to inject automatically the parameters itself (including the password if possible).We have defined a X2C file but the application is not authorized to access the file (and we didn't find any parameters to authorize such access for the application).Here is our postinstall code: ;; program executed with XML flow and variablessendintent -a "intent:#Intent;action=android.intent.action.MAIN;component=fr.solutys.filesettings/.MainActivity;S.LoginProginov=%CustomAttr:LoginProginov%;S.NomTerminal=%CustomAttr:NomTerminal%;S.file-modify=/sdcard/solutys/servers.2xc;end;"sendintent -a "intent:file:///sdcard/solutys/servers.2xc#Intent;type=application/2xc;action=android.intent.action.VIEW;launchFlags=0x10000000;end" We also tried to copy the X2C file in the "data" folder without success: copy %sdcard%/Download/servers.2xc %sdcard%/Android/data/com.parallels.client/files/Parallels Client/servers.2xc Can anyone help? Thanks in advance.
Hi all, We, as a partner, are facing the challenge of remotely upgrading Android 10 and 11 devices to Android 13. We have been following this two articles to upgrade devices with Android 10, and 11 to Android 13: https://supportcommunity.zebra.com/s/article/000027787?language=en_USchttps://techdocs.zebra.com/lifeguard/a13/#migrationprocedure We have successfully been able to upgrade devices from Android 10 and Android 11 to Android 13, however we are facing a challenge due to devices that are configured on custom APN network, those devices that we have upgraded to Android 13 will load the default APN settings which are incorrect, and the device will not connect after upgrade because it will not have internet access. So we would like to ask here if anyone would have a solution for devices that are on custom APN (4G/5G) networks and are without Wi-Fi how to reload, or reconfigure the APN network in the process of upgrading it? Any ideas would be great on that matter.
Hello, We are not able to remote control our scanners anymore since Android 14. anyone else has this problem or has a solution for this? Devices: Zebra TC52, MC3300X tested on mobi versions: V2025.0 15.4.1.4828 Agent versions: 2025.0.2.1045 15.4.6.1013
Hello, We have over 1K+ Zebra TCxx devices in use at our warehouses. All devices are deployed with a locked screen, granting access only to the apps necessary for their tasks. Occasionally, a device gets lost or damaged. While this can happen, we'd like to see if we can reduce such incidents by requiring users to log in before they can access applications. We tried the shared device feature, but encountered a few issues: When Soti Identity is down (FE: when there is an update), users cannot log in, which means the scanners are unusable. The default shared device login screen includes a link to the terms and conditions. Through this link, users can access various other websites (possibly something we could block). It seems likely that other companies are facing similar issues. So, here’s our question 😊 Has anyone found an ideal solution to this problem? If so, could you share some details about it? Thanks very much in advance! Best regards,Robbert
We have 2000+ Zebra TCXX devices, and we are migrating from Android 10 to Android 13. When Android 13 devices boot up, they do not come online in Soti until the user enters the 6-digit PIN. Our users are bad about remembering their PIN and we cannot send a PIN change command now, since the device is offline. We also have an issue supporting devices now. If we need to send a device restart command to the device, we now no longer are able to remote in or send scripts until the user interacts with the device (enters the PIN). These are all company owned devices using Android Enterprise. How do we resolve this issue and get devices online BEFORE the user enters the PIN?
Hi. We are trying to change app permission by admin user, However, Admins cannot change app permission in Admin mode as shown in below screenshot. Is there any way to change it.?app package name: lsretail.omni.inventory.android
Hello, I am part of the IT department in my company, which uses SOTI MOBICONTROL for managing our ZEBRA TC72 terminals. I'm not the one managing SOTI strategies, but I am currently developing an application that sends certain data via email. I need to identify either the person or at least the terminal sending this data, whether by the name of the terminal or its serial number. Directly through the Android APK, I cannot retrieve the serial number, and all terminals have the same name (TC72). I would like to know if it is possible through SOTI either to retrieve the serial number to send it via email, or to rename the terminals using a strategy such as {name of the group it belongs to}-001 (auto-increment). The terminals with SOTI have a homepage that is an HTML page where the serial number is displayed. if(ip) customDataArr.push("IP: %ip%"); if(mac) customDataArr.push("MAC: %mac%"); if(serialNumber) customDataArr.push("Serial: %serialnum%");If you have any suggestions on how to achieve this, I would be grateful. Thank you for your attention.
THE FEATURES OF MY SYSTEMS ARE: SOTI VERSION:20241.0.1052 acteristics of our customers are: • Brand: Honeywell Model : Thor VM1A,VM3A OS: Android Version: 11.12
Hello Team, We are have special requirement from our customer as when we open device and go NOTE column, here we add some not and that should be visible on Dashboard where it shows the list of the Devices but it showing the NOTE column as n/a instead the note which we added. If we add a multiple note, in dashboard it should show the latest note.
Hello,Following the update to Android 14 on our managed Samsung devices, we are getting a net::ERR_UNKNOWN_URL_SCHEME when trying to access the wifi app using the action ''action://CONFIGURE_WIFI'' in lockdown mode.Is there any workaround or fix to this? I've tried sending intents with ''android.settings.WIFI_SETTINGS'' without luck.Thank you,
Hello, We are currently trying to implement a mobile register on our Galaxy Tab Active 3 Enteprise Edition. For this we need to deactivate USB-Debugging and adb functionality. Normally i wouldn't see the problem in this since there is a feature control option for USB-Debugging to enable or disable this. But for us it is already disabled in the profile but it is still enabled anyways. If I disable it manually it works but after a restart it enables itself automatically. Is there a way to permanently disable the usb-debugging? thanks for the help kind regards Alex
Hi! We use an Android app (Aims Manager) which launches a browser window for sign-in. When configuring the device with Lockdown mode and adding this app only, the pop-up browser gets blocked unless I add the sign-in URL as a Home Screen Item. Is there a way to grant access to this sign-in URL without creating a dummy Home Screen Item?
Hi. Is there any way how to send custom data from SOTI to app or can I at least determine the profile, which device is enrolled in? The use case is that I need to show some information in app according to which profile device is enrolled in. I found only one way so far, which is to assign a config file to device from profile and then read it in app, but it doesn't seem like the easiest and cleanest way to do it, and besides, app need read permissions. MobiControl version: 15.0.1.1181
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.
