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Hi, I'm attempting to use RESTApi to extract the custom attributes of a device based on the deviceId. Is there any way to be specific about the custom attribute values that I can get? Currently the /devices/{deviceId}/customAttributes will pull out everything which is not really necessary. Thanks
Hi community, Do you happen to know if these changes in Google Play store announced for July 1 2024 have already been implemented? https://discussions.soti.net/articles/google-managed-playstore-emm-api-deprecations I have tested in several instances of Mobicontrol version 15.0 and below and the Manage Google Play iframe is blank.
HI, How do I push a pfx certificate so that it can enter the current user, I tried pushing it via the modern Windows profile but the certificate goes to the local machine.
Is there a way to deploy an app store application more that once to the same machine? We have a need to deploy the test environment, dev environment and production environments to the same IOS devices for testing. So far, I can only deploy the application once.
Hello, I am trying to find a report that includes the device location path (group folder). I cannot find a report option that includes this.
Hi all, Is there a script or anything that makes apps close once the user goes back to there kiosk instead of still being open in the background ?
Good day, I need assistance with a task. I want to delete files that are for example, older than 90 days. Using a "del" script, I can delete the files, but how do I specify that only files older than 90 days should be deleted? Do you have any ideas? Thank you MobiControl v2024.1.0 Android Enterprise Managed
Hello When staging Android Plus devices, many times we get a failed package installation, or partial installation. Usually with "File IO error on device" log. We then go to Mobicontrol webconsole and do a "Force package reinstallation" Then it works every time, without changing anything on the device, server or package. Does anyone have any theory why this is happening? Mobicontrol 15.5 server Android 11 devices Regards
i tried to schedule an email i added all the info needed but still the receiver email didn't receive anything
HI. We have a inhouse app on 3-400 Android devices that requires a certificate to be installed on each of them. I have managed to install it manually, but not sure if its possible to deploy it to all devices. When manually installing it, I needed to set a passcode on the device when installing, and disabling that passcode again after installation. All devices are not connected to internet, only local network, so they dont have a passcode configuered, and we dont want that either. if possible to install cert remotly on all devices, is it required to set a passcode in the same operation to have the certificate installed on the device? Anyone who can assist here please?
We want to disable logging into Apple ID on our devices to prevent them being bricked to an Apple ID when a user leaves. We install all of our apps using Mobi Control so it is not needed. Is this possible? Sue
Hi SOTI Dicussion I have issue My device client have been forgot password and I can not reset passcode because of SOTI Agent offline. who can help and have solution for next time when issue have again Device Samsung os 11 Device agent version 2024.1.3.1110 SOTI Server 15.3
I used to use the Alerts to alert me when a device that has been offline for a longer period comes back online, or when a device comes online that is in need of my immidiate attention. Now SOTI has shifted the alerts to Signal Policies, but that doesn't meet my needs since you can only apply this to groups. There surely is a way around that by making a separate group with all the same Profiles and Policies, and move the device there. But it would be more suitable for me when you can simply apply the Signal Policy to single devices too instead of just whole groups.
Hi all, Zebra TC77, Android 11SD cards are automatically disconnected. I didn't do any upgrade. It started on its own. What can it be? Thank you very much. BR Zdenek
Spent some time with our vendor on getting the scanner settings built using Velocity Console and it seems straight forward enough. However, when trying to test on a scanner I have mixed results in some times it appears to work, and others it fails completely. I've reached out to Velocity - but they are being resistive as I am unable to find / provide some account information. Best I've found - is we don't have a Wavelink / Velocity account manager. Is there a guide or other resource I can download to work with that will step me through building or updating the Velocity Project / Profile so that I can build the needed package(s) with MC Studio and then get deployed in SOTI?
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