Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 3 answers

    How to Slient enable device for script "request_appops_permission MANAGE_EXTERNAL_STORAGE"

    I have issue when i want to enable storage with script "request_appops_permission MANAGE_EXTERNAL_STORAGE"  I dont want to user enable because of i have 100K device to do it. i  want to enable script " request_appops_permission MANAGE_EXTERNAL_STORAGE" with silent enable    How to do that    My client  Samsung SM-A236E Agent version 2024.1.5.1216 Server version 15.3

    SOTI MobiControl
    a year ago
  • 0 votes 3 answers

    how to create rule relocation with custom attribute

    i want to create auto relocation device rule when custom attribute (not custom data) of device have been updated , 

    SOTI MobiControl
    a year ago
  • 0 votes 2 answers

    Sending website links to homepage

    I'm sure previously I was able to send individual website links to a device home screen but it doesn't work now. I did work with support and they don't know how it was possible without Soti Surf. For numerous reasons I don't want to use Soti Surf and catalogs, I want the shortcuts to appear as individual icons on the device homescreen. In the past I was able to create a profile for each shortcut I wanted and could pick and choose from them and assign them to assorted devices as needed, not all as one catalog under the Soti Surf icon. Does anyone know of a way I could do this? I am working with iOS devices on this issue. Thanks! Sue

    SOTI MobiControl
    a year ago
  • 0 votes 2 answers

    Google Maps not working with the microphone Solved

    Hi there I have an issue with our Zebra TC57. They all have Android 11 as OS. We are using an app policy in order to push out the app on our work managed scanners. The issue is this. In Maps my users are experiencing when pressing the microphone icon in order to give a verbal direction, it does not register. Instead of a "small face" that asks you "where do you want to go" it jumps to "You can try to say the following" and not going any further. Google Maps are allowed to use the Microphone in the settings, and I have updated the playstore. We are using a managed SOTI account to lo into these devices. There is a work-around I have found that works, where you instead of pressing the Microphone you press the search field and then press the Microphone on the keayboard that pop-up. Have anyone experienced to aswell? We are using the SOTI MobiControl 15.6.

    SOTI MobiControl
    a year ago
  • 1 votes 3 answers

    Configure ScreenSaver Solved

    Hi, I have about 400 devices that work as a price checkers in stores. SOTI Surf is being used with kiosk mode enabled. Now my client asks me to install a screensaver on these devices, while they are not being used. They want to show a list of videos(.mp4 or .mov) and images(.jgg, .png, or.jpeg) in loop. Any idea how can I do this? SOTI has any feature to configure screen saver? Thanks. Device - Elo Touch Solutions 10in-I-Series-4 Supported APIs - RC Virtual Display, Work Managed Device, AndroidSotiMDM120, Android Plus 1.19 Soti Surf - 2024.0.0 Build 1  

    SOTI MobiControl
    a year ago
  • 0 votes 1 answer

    Google Maps

    We have 160 Android devices that use Google Maps. We would love the ability to share Google Maps favorites with each tablet. Has anyone ever done anything like this before? The problem is signing into the same account on 160 devices doesn't sound like the best idea. We don't use Google Managed accounts either. Just trying to brainstorm how we would make this happen.

    Android
    a year ago
  • 0 votes 1 answer

    Amazon Fire Tablet Access

    I am wondering if any one is using Mobi Agent for Remote Control of Amazon Fire HD 10

    SOTI MobiControl
    a year ago
  • 0 votes 6 answers

    Filesync 2GB limit

    Are they going to increase the filesync limit from 2GB to allow the upload of Android 13 Full updates? Andy

    SOTI MobiControl
    a year ago
  • 0 votes 2 answers

    Is it possible to "lock down" an application in lockdown?

    I would like to know if there is a way to "lock down" specific applications that have been added to the lockdown's home screen.(ex: special applications that only managers are able to access via a passcode/phrase)

    SOTI MobiControl
    a year ago
  • 0 votes 3 answers

    Messages can only be used by the owner of the device

    I have enrolled a Fully Managed Android device with a lockdown profile, which include the default messages app com.samsung.android.messages however when I try to open the app I get the message 'Messages can only be used by the owner of the device'. Is there any way to change the permissions to be able to open and use the Messages app?

    SOTI MobiControl
    a year ago
  • 0 votes 3 answers

    Script to process XML file that is already synced to device for Honeywell devices: MXconfig is not working for this brand Solved

    I am trying to process an XML script that will install the wifi and configure the frequency band for 5ghz. I have been able to do this successfully scanning the barcode but our devices are in the field so i am trying to do it programmatically. I exported the barcode config and saved it as a xml and synced it to the device but I am unsure of the command that will execute it. Mxconfig is what i normally use for the zebra devices but i am getting the error that command is not supported for my honeywell  devices.  What command do i need to execute this script?

    Android Scripting
    a year ago
  • 0 votes 7 answers

    Surf Zoom

    Hello, using SOTI Surf 2024.0.0 Build 1 to open some internal links but the problem that the zooming need to be adjusted manually. is there a possibility to make this automatically to keep the same zoom from the opening of the web page till the navigation through it Thanks Amine

    SOTI surf
    a year ago
  • 0 votes 2 answers

    How to enable shutting down a device from Lockdown menu?

    Hi everyone, I am wondering how to enable shutting down a device from the lockdown menu, without using the power button. We have several customers using Samsung Active Tab 3 tablets. They have the weird additional function button, but that means the usual power button doesn't work as a power button and turning it off requires additional actions that not always work. So my goal is to make a Lockdown screen icon, that will shut down the device. These are enterprise enrollments. I managed to setup a restart script using the Custom action in lockdown and a script in a cmd file on the device. But unfortunately I found out, that while the restart script works, shutdown and turnoff scripts already don't work anymore.Does anyone have any other idea? Maybe using the Action: command, or Intent: or whatever...

    SOTI MobiControl
    a year ago
  • 0 votes 2 answers

    Is it possible to delete an older version of a profile?

    Hello Everyone, I would like to lower the amount of space taken up on our SOTI server. While deleting old versions of packages, I'm wondering if I can delete an older version of a profile. I found out that if I choose an old version of a profile and click delete, it still deltes the whole profile. Any ideas?

    SOTI MobiControl
    a year ago
  • 0 votes 6 answers

    Android 11 Enrollment Failed Solved

    Hello, I'm unable to enroll my TC72 on Android 11 to SOTI. After StageNow auto populated the enrollment ID, it returned "Enrollment Failed" message. We have used the same process and enrollment ID for our other devices, A10 and below. I'm wondering if there are known issues with Android 11 enrollment? Our current MC version is rather old (14.3.4.1087) and I'm wondering if A11 is just not compatible with older console version? I'm thinking of downgrading from A11 to A10. However, I'm still unsure if this is the best approach?

    SOTI MobiControl
    a year ago

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