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Hi, I have a device which is enrolled as Windows Classic running windows 10, I want to install an application however I have created an app policy (Windows Modern) whos app source is Windows Classic and uploaded the msi. However, when I assign the policy to the device group, I don't see the target device. I assume this is due to a mismatch in family e.g. Device (Windows Classic) vs App Policy (Windows Modern). There isnt an app policy for windows class that I have found, so how should I go about this? I am triailing packaging the msi with a post install script "msiexec /i "path to msi" /qn" but this isnt working at the moment. Thanks Adam
I have an application that I'm installing on our iPads using an app policy. I also have a profile that enables single-app mode pointing to that application. I have an issue where the single-app mode profile is kicking in before the application is installed, and it is throwing an error on my device. The only way around it is to wait for the application to finish installing, and then reboot the device. My question: Is it possible to have the profile kick in after the application is fully installed on the device?
Hello everyone,we use various file sync rules in our company.To do this, we use server-side shares that are then shared with certain people in order to update files to be synchronized here, etc.If I authorize “Everyone” to the share, then my rule works. If I authorize the service account of our MobiControl server instead, it no longer works.The internal default is not to authorize a share for “Everyone”. It would therefore be great to know what the authorization of the share must look like so that our devices can upload and download files there.
Hello everyone, a few months ago, I tested upgrading from Android 8.1 to Android 11 (11-42-18.00-RG-U00-STD-HEL-04). Everything went perfectly well and I was able to update a few terminals in production. Today I've done the same update on other devices, and I'm getting an error that's never appeared before: Google Play Services keeps crashing. I've read this topic: https://discussions.soti.net/thread/zebra-tc52-android-11-os-11-42-18-mx-13-2-0-3-google-play-services-stops-every-10-sec-with-a-warning-on-screen. But nothing it says works: the Play Store version is the latest available: 40.9.28-29. I still tried to uninstall the Play Store updates and reinstall them, without success. What's strange is that the terminals I updated a few months ago have no problems at all. The only difference I've noticed is the SOTI agent version: 2024.1.2.1105 on those that are working properly and 2024.1.3.1110 on those that aren't. Any ideas? Thanks in advance!
I have Custom Data and i want to set into device name , Can I?
From the sales department, daily reports are sent to 120 stores that can view the PDF files via a Samsung TAB 7 and SOTI surf.These files are offered on the tab via an app (Kega) and if a file is clicked on, it opens automatically immediately after downloading. Now we also want to start using HTML files and also have them open automatically after the file is downloaded. But when the tablet is in User mode this does not work.If I put the tablet in Admin modes, it does open the HTML file immediately after downloading? So it looks like a permissions problem because it does work under admin mode.Where can I set these permissions correctly Soti mobicontrol Version: 15.6.5.1018
Hi all. Just wondering how to effectively to carry out the above? I can't remember what was done to grant TLS connectivity via mobicontrol admin or the server and the majority if not all devices that used TLS 1.0 have been deprecated so we no longer want enrolment/deployment to be able to carry out on TLS 1.0 going forward and certainly want to block TLS 1.0 Is it as simple as just removing / disabling the correct SHA1 certificate from admin? Will that throw up any warnings on the dashboard or is there some functionality required from TLS 1.0 we aren't aware of? Is there any specific ports we may have opened that use TLS 1.0 that can be safely removed? Mobicontrol server 15.5.1.1010 Thanks
Hello,I use web filtering a lot with the SotiSurf app.However, on one of the devices, I need my users to be able to authenticate on Microsoft. However, the URL to authenticate to Microsoft changes all the time. I'd like to be able to authorize just the beginning of the link, for example: https://login.microsoftonline.com/* Is this possible? Thanks for your feedbackBest regards,
What is the best way to get the application verison of an installed application, into a custom attribute field for that device? I have created a custom attribute for the application version, but I want to avoid having to manually enter the installed application version in this field. Mobicontrol can obviously display the application version in the Applications tab of the Device Information. But I would like to display this to the user in a dashboard column without having to drill down to the device information. All devices are running Windows 10 Enterprise.
Hi all,Using MobiControl 2024.0.1 and a Zebra TC26 with Android 13 with agent version 2024.1.2.1105, I am trying to remove an WLAN network with Javascript, like the following example.The reason for this removal is that this is the staging network, and the device should not stick to it... var accessPoint = mobicontrol.wifi.listAccessPoints().find(ap => ap.ssid == "My_SSID");mobicontrol.wifi.uninstall(accessPoint);mobicontrol.log.info("My_SSID is removed."); This does not work, the MobiControl log shows: Custom log (WifiError: Location services are off. (UserScript#1)) My questions are: What is the relationship between removing a WLAN network and Location Services? The script works if I manually go on the device to Settings -> Location -> Advanced and enable 'Google location accuracy'. Can this setting be enabled with SOTI MobiControl, so the removal of a WLAN network will be successfull? Thanks,Henk
I cannot deploy an in-house app update to Android fully managed devices. It has always been a challenge to deploy updates to Android devices on BYOD or COPE policies, but previously I've been able to install and update to fully managed devices without issues. Now I cannot. This may have coincided with the upgrade to MobiControl 24 (which I did a couple of weeks ago), or it may be caused by an Android "security" update. Usually I would upload a new package, and then change the package version in the profile, and all devices would be updated. Now, the devices are reporting a failure to install the package. I see this in the log: Error message received from device - Failed to install application <app name> from package <app name.pcg> Package "<app name>" version <ver> failed to install. File IO error on device. Check Storage/permissions. Profile "<profile name>" version 9 failed to install, because all of its payloads cannot be installed. I removed the profile from the device and tried using an app policy instead. I successfully installed the old version of the app (which had previously been installed via the profile), but attempting to update it resulted in error on the device "Install failed" (nothing in the server log). Clicking the "upgrade" button in the App catalog results in "Install failed" again. The last time I updated the app (a couple of weeks ago) I had similar problems which I worked around by constantly revoking and reinstalling profiles on each device (over 30), hoping that this might have been a transient niggle caused by the upgrade to MobiControl 24. But it seems not, as the new update is causing similar drama. I've tried 2 different devices with the same result. I exported a log file for the test device and am seeing lots of instances of 2024-05-09 10:19:43.806|File saver - /data/user/0/net.soti.mobicontrol.androidwork/app_pkg/<packagename>.pcg.mrx.tmp|E|DO|[GenericSdCardManager] Invalid storage device path|java.lang.IllegalArgumentException: Failed to find storage device at /data/user/0/net.soti.mobicontrol.androidwork/app_pkg/<packagename>.pcg Does anyone have any clues for me? Thanks!
I have case for open App and execute App by start app and then send enter key for execute application but I have not found script to do that , please advise me for this case
Good day everyone, I've got a lockdown webpage problem, here i have 2 scenarios: case #1 Publishing the app ("launch" function in the lockdown) the webpage get open correctly. case #2 Publishing the page only ("http" function in the lockdown) the webpage open zoommed in.I would prefer to use case #2 in order to avoid users to have urlbar and browsers menu. Any idea how to fix it in case #2 ? Any way to force zoom in the command or disabling zoom in the lockdown? p.s "browser" function work same as launch so discarded.
can you automate this protect battery settings below on Samsung Devices:
I have dug around under the reports tab on the MobiControl menu bar and cannot find a way to pull any network related reports on Soti. Has anyone found a way to pull these types of reports??
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