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Hi SOTI i have some case and i want to Block / Disabled File transfer between Device via Bluetooth / NFC Condition 1. i have Bluetooth device to connected with android smartphone like Printer bluetooth 2. i not use Lockdown mode , i want to use setting only 3. i want to disable file transfer between device 4. if not have config please provide script to do this information 1. MObocontrol version /v15.3 2. Agent version 2024.0.2 Build 1131 3. Android version 9+
Hi everyone, We have 2 Gmail account on Android devices. First one is the automaticly created when Work Managed profile is installed to the device during the enrollment process. The other Gmail account is for Contacts and WhatsApp backup purposes. From the first one (automatic), users can only install the managed Apps we deploy for them using MobiControl. From the other one (manual), users can install every App they wanted to, but this is something we must cut off right away. Is it possible and how we can avoid the user to install any additional App apart from the managed ones on their devices? Thank you very much in advance.
Hello! I am looking for a method of downgrading from Android 10 to Android 9.I have downloaded the HON660-P-88.00.22-(0214).zip (1.6GB) file from honeywell.Issue: When creating a file sync and attempting to upload the .zip it errors out.Created a package and when uploading the package into mobicontrol another error out. I think it might be caused due to size of file?The goal is to standardize our Honeywell endpoints to only run on Android 9. any insight is most welcomed!
Hi everyone. I'm looking for a solution to kill an application when a device is charging. I found an documentation about using the Agent API in Lockdown ( https://www.soti.net/mc/help/v2024.0/en/console/configurations/profiles/configurations/categories/restrictions/tutorial_JS_lockdown_screen.html?hl=using%2Candroid%2Cagent%2Cjavascript%2Cfrom%2Clockdown%2Cscreen) but i'm not an developer and i do not get it to work. Someone has an idea?
Hi everyone, A user has forgotten the screen lock PIN. We try to force a new PIN from the mobicontrol console, but the device does not contact the server. Mobicontrol app may be in power saving mode. We are using a SIM with the PIN disabled to access the Internet (we have 4G/5G coverage). What can we do? Device: SAMSUNG Galaxy Tab Active 3 (SM-T575) qith Android 13 and 15.4.3.1054 agent version Server version: 15.1.5.1005 Regards
As fairly known, scoped storage restrictions are enforced on all device apps. As a result, all Android agents or any third-party app can no longer access files stored in any other app’s app specific external storage. I read quite a lot of discussions in the last days, but not really found a best-practise for my problem. How to access the export files of ZEBRA datawedge profiles via SOTI remote control? Sources I read were: https://discussions.soti.net/articles/impact-of-android-11-scoped-storage-restrictions-on-android-agent https://techdocs.zebra.com/enterprise-browser/3-3/guide/scopedstorage/ https://developer.zebra.com/blog/scoped-storage-enterprise-applications https://discussions.soti.net/thread/android-11-folder-permissions-zebra Can anyone help me with a sample how to solve this on a ZEBRA TC52 device?
Has anyone found out to get into the shared file browser on MC 2024 ? Or is there a new way to delete unneeded Agents or plugins ?
Hi everyone :) I'd like to ask for a MC upgrade (15.1.0 to 15.6.6) : I'm testing the new MC but, if there is something wrong after the upgrade that I didn't see before, is it possible to rollback to the old version without issues ? Thank you !
Is there a posibility to start Soti Surf from a lockdown shortcut directly in Downloads screen? I'm using Surf for one of our internal web apps, and endusers are downloading pdf documents and photos. I'm looking for a way to give endusers access to that downloaded files (without access to other files, so shortcut for myfiles or other file explorers is a no go) Tried to check the activity for the Downloads screen in SOTI. Current activity name: net.soti.surf/.ui.activities.DownloadContentActivity Are there some sendintent scripts that could work? MC Version: 15.6.3.1018 Devices used: Zebra with Android 10/11/13 Thanks in advance
Hi, I added a file sync configuration on our device, before updating to the latest version, I can see the file sync results in the servers menu -> file system manager. However, after updating to the latest version we can't find that menu, how do I see the file sync results?
I am looking for a way to delete the lockdown template file from a device. Revoking the profile has left the lockdown file on the device, and now it has become impossible to install new lockdown profiles on the device. Is there any way, either manually or using a script, to remove the lockdown file from a device?
Hello, My PDAs DT50 go into black screen from time to time. I have to restart them to return to kiosk mode Do you have an idea ? Version du serveur : 15.6.3.1018 Model : DT50 Manufacturer : Urovo Agent version : 2024.0.2.1131 OS 11 black screen :
I have one TC77, rencently updated to Android 11 which is failing to install the packages, all returning the error Package "XXX" version X failed to install. Incompatible platform / processor / OS. I've same profiles installed in multiple others TC77 with A11 on it. Comparing the devices, the only difference I see is the Agent Version, this faulty device has version 14.1.4.1010 still.I've tried multiple ways updating the agent on the device, but it just won't due it. The same with the plugin, it is not installing anything to the device. I even had someone, at the site, manually run the agent APK. The installation when thru, but once the device rebooted, it was still with version 14. I'm having the device shipped to office to try a factory reset and see if things work from there. But until I have it in hands, anyone has a suggestion of what else I could look into? We have MobiControl on-premise, v14.4.4.1045 (hopefully next year we move to latest version).
Hi everyone :) I have a question about my Zebra TC52 with Android 8.1 at the moment. When I created the packages with MC Studio, the Android max version was Android 10.Now I'd like to upgrade those TC52 to Android 11. I tried with one TC52 and it seems working even with those old packages, but will I have some issues ? What should I do, create new packages ? Thank you !
Hello, It is possible to change device personalized name?
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