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Hi - is there a way to limit the use of Apple IDs on an iphone to only the Managed Apple ID? We do not want users using personal IDs on corporate devices. Thanks Sue
Because Android 11 doesnt allow access to the android/data folder we are only able to export a Datawedge profile in Android 10. Is there a way to change the Datawedge save path so you can export the profile to a diferent path. Did anyone test to import a datawedge profile into Android 13.
Good morning, Following a factory reset of a Device, it is impossible to proceed with a new enrollment. Error message: "Registration failed. Try again or contact your system administrator" The device was successfully unregistered before the factory reset. We have a fleet of 225 Devices Brand: UnitechModel: WD200Android version: 10SOTI Mobicontrol agent: 15.3.4.1113 Can you help us? Thanks in advance Frederic De Coster
After installing xsight, I can no longer log in to the mobicontrol webconsole with the administrator user. After entering the password it says "invalid credentials". But the password didn't change. Other users as technicians works well. What i can do to repear it? Thank you very much Zdenek
Good day, I have the following problem. We have tablets that are in lockdown mode. The Hybridforms app is installed on them. When there are updates for this app, it displays an update message upon start-up, even when also the device is in lockdown mode. This allows users to update the app on their own. Is there a way to block this message? Device: Samsung Galaxy Tab S6 Lite 2022, Android 13 Thank you! Best regardsÖmercan
Hi all, after click on remote control button in soti console the browser wants install Xsight. After installation and restart the browser is the same problem. Again browser wants install Xsight and repaet it further. What is wrong? Thank you very much. Zdenek
Hi, There's a way to import phone contact to our devices in Mobicontrol? Via script, file or something like that? Thanks in advance!
Greetings, So for the last couple of months we have noticed that some of our TC72 (Android 11) just stops checking in on the agent, and therefore we will not see the device online in SOTI MobiControl anymore, or atleast until the device has been rebooted. From what I can see on the logs of our devices, most of them disconnect around the same timeframe (02:05 at midnight) and will first check in again after a reboot. What could cause this? We have only seen this happen after we have upgraded all of our TC72 to Android 11 from Android 10. The devices are connected to the network and can use websites in our lockdown state without issue. On active use our devices only use around 50% of the RAM and still has 14GB storage free.Thanks in advance.
Hi all, I'm getting a meesage that says 'No apps can perform this action' when I try to install apps from the catalogue in MobiControl. Honeywell CT-60 Agent 15.4.4 Build 1063 Active MDM API - AAP 1.18, 1.19 It's strange as it worked fine whilst on a call, then it worked one one device afterwards but now nothing. Thanks, Karl.
On A13 (Zebra TC73) its always on and we observe that its slowing down the device. Is there a way/script to make it disabled?
Hello, is there a device script to execute a lifeguard OTA update if one is available?
Hello, all of our devices disconnect and connect at 1am. Why is this? Best, Eduard
It seems that MC APIs use swagger. I was able to locate the swagger.json config file at ``/MobiControl/api/swagger/v2/swagger.json`` however I'm struggling to compile the client libraries for Kotlin. I'm using: swagger-codegen generate -l kotlin-client -v -i swagger.json --api-package dev.antoniocalabrese.mobicontrol.api --model-package dev.antoniocalabrese.mobicontrol.data Also tried: openapi-generator generate -i ./swagger.json -g kotlin With the second command I get some errors with the config validation: org.openapitools.codegen.SpecValidationException: There were issues with the specification. The option can be disabled via validateSpec (Maven/Gradle) or --skip-validate-spec (CLI). | Error count: 3, Warning count: 297Errors: -attribute paths.'/devices/{deviceId}/profiles/{profileId}/actions'(post).[action].x-enumType is unexpected -attribute paths.'/security/currentUser/eulaStatus'(put).[eulaStatus].x-enumType is unexpected -attribute paths.'/devicegroups/{path}/icon'(put).[newIcon].x-enumType is unexpected The first command executes but then gradle fails to build the library. Has anyone ever successfully tried to do something similar?
Hi, we use Android 13 on TC21 and 53. Now we want roll out an WIfi profile. Our system use an MAC filter. Now we have the problem that after run the profile with the correct wifi settings the Android system is used randomized mac adress. Is there an possibility to change the settings in the profile to : "use Device Mac" as default?
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