No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Hello, Is it possible to make the installation of a profile conditional on the presence of an application on a device? I want the profile to be installed only if the application that is deployed from an ‘application policy’ is installed on the device. Is this possible? Thank you in advance for your help.
Hi, Could you please advise if there is a script to remotely force PDA's in lockdown mode for a prompt to update Android System WebView application? Alternatively PDA's could be unlocked, but I would need to force the update prompt remotely, rather than user going into Play Store and manually click (we have 600+ devices across UK). The reason for this question is that while we need to update some application on our PDA's, we found that it required relatively new version of Android System WebView. We are using mostly Samsung devices (A02, A04, A12) but also some old Motorola's (G8 and G9) on Work Managed type of enrollment. Our MC control is 2024.1.2.1046 If you will any ideas which could point me into the right direction, that will be appreciated. Kind regards, Norbert
How can I disable the random MAC feature when enrolling the Zebra MC33X Android 11 device to SOTI for the first time?I have to manually connect to Wi-Fi, and I want to bypass this issue.
Hello everyone, we are currently managing several Android Enterprise devices from different OEMs, including Zebra, Samsung, and Blackview. We are looking for a way to generate a report or dashboard in SOTI MobiControl that shows: The current Android version on each device Whether an Android OS update is available If so, which version the update would bring the device to Unfortunately, we have not yet found a reliable method within the MobiControl console to pull this information across all devices and brands. Does anyone know how to implement this kind of update status reporting in SOTI MobiControl?Is there perhaps a way using Custom Data, Advanced Search, or any scripted solution via StageNow, OEMConfig, or SOTI Hub? Any tips or examples would be greatly appreciated. Thanks in advance!
Hi to all, we starting with my company to use soti on Windows modern PC. For the enroll we just install the Provisioning Package. What we need is modify the name of the various pc on the Mobicontrol view but not modify the name internally to the Windows OS.... we need just to organize better the various device on our Soti tenant. With the old OS of Windows and Windows Classic agent we use a script that read a txt file and modiy the name just on the device view. How can we do this usning Windows Modern agent ? Now with Windows Classic we are using this script: set newname=TXT://C:\Fortech\Utility\Soti\DeviceName.txt?LN=1 writeprivateprofstring device devicename "%newname%" sleep 2
Good Morning, I have new devices being deployed and one of our sales sites uses a reCAPTCHA. We have tried Edge/Chrome. Both in mobile and in Desktop mode. The site works on a PC just fine. I have checked everything in the browser config in the groups and I find nothing that would block this. The photos come up ( those really annoying ones of find all the crosswalks ) OS is updated - Chrome is updated. Manufacturer samsung -- Model SM-X528U -- Agent Version 2025.2.0.1005 MC Version: 15.5.0.1021 I have cleared the data on the browsers and such. Wiped device, reenrolled, moved to a different group. Thoughts? Thanks Jason
We've updated our Samsara app and now the location access and scanning for BT devices notifications are popping up and taking over the whole screen every 5-10 mins. Any ideas on how to get rid of this? We don't want to block all the notifications for this app because we still need to see there are new messages from dispatch. But I also see it's not showing up for all of the devices. several of them but not all of them are showing these notifications. Samsung Galaxy XCover 6 pro OS14
I would like to disable the option for the users to lower/increase the volume of the beeps, but i can't seem to find the correct option within Soti. i tried the settings manager, and switched the sound settings to OFF, but it's still possible to change them using the buttons on the device. I also tried the feature control (allow device volume) , and this option DID disable the volume buttons on the device, but it also disabled the sound, and that's not what i want. So basically i need an option to increase/re-enable the volume when using the feature control.
Hello, is it technically possible to trigger a script on device inactivity without causing the device to wake from sleep mode?
Hello everyone, we tried to use this script to Samsung Android 15 (AE enrollment) : writeprivateprofstring DeviceFeature DisableCellularData value apply featurecontrol Where value is one of the following numeric values: 0 controllable by the users 1 enforced OFF 2 enforced ON Value 0 and 1 work perfectly, but when we send value 2, cellular data non ON. Anyone used this script and worked? Thanks.
Hello everyone, there is a way to create a phone book in Mobicontrol that is then installed on multiple phones. I don't want to do this with a vfc file, because I have to exchange it again and again with every new contact. It is best if I have an app with which the contacts are then also displayed in the contacts app of the mobile phone. I would then also like to maintain the contacts in this app and use it to synchronise all devices. We are still on Mobicontrol 2024.0 and I would like to set it up for Samsung devices that are Worked Managed. Many thanks in advance Translated with DeepL.com (free version)
I don't like how we can't see how many comments there are on a given post anymore. Can this view be updated? # of Comments is more valuable than either of these metrics.
Hallo zusammen, nachdem Zebra das "LifeGuard Update 13-34-23.00-TG-U00" Update zurückgezogen hat und die Empfehlung ausgesprochen hat für weiteres funktionieren von Updates, das "LifeGuard Update 13-39-18.00-TG-U00" zu installieren, habe ich das mit "Package Studio" paketiert um ein Profil zu erstellen. Leider kam die Meldung das dies wegen maximaler Größe von 2GB nicht möglich ist. Das über FileSync zu realisieren ist zwar möglich aber für die Verwendung von XTreme Hub und dem damit verbundenen Lastenausgleich sinnfrei. UPL Dateien werden ab Android 11 und höher auch nicht mehr unterstützt, so das man das nicht kummulieren kann. Ich würde mich für eine Lösung sehr freuen, danke für Ideen im vor raus. -------------------------------------------------------------------------------------------------------------------------------------------------- Hello everyone, after Zebra retracted the "LifeGuard Update 13-34-23.00-TG-U00" update and recommended installing the "LifeGuard Update 13-39-18.00-TG-U00" for further functioning of updates, I packaged this with "Package Studio" to create a profile. Unfortunately, I received the message that this is not possible due to the maximum size of 2GB. While it is possible to realize this via FileSync, it is pointless for the use of XTreme Hub and the associated load balancing. UPL files are also no longer supported from Android 11 and higher, so that cannot be accumulated. I would be very happy for a solution, thank you in advance for any ideas.
Hi, We have recently set up passcode enforcement on mobi control. i cant seem to find a report i can pull off to show which devices have enabled this and which havent. This would be a massive help if there is a way to do this.
Hi the community, hope you're all doing well. Hope someone can help me as I'm starting getting crazy with this point. We have an APN to be setup on all our mobile for our staff to use their dedicated app on different type of device. Crosscall Core X5 and Samsung Xcover7. We created, years ago, a profile with all APN informations inside and deploy it to the group of device. It is working perfectly on Crosscall devices but on Samsung devices, the phone dialing is not working anymore since 10 days. If we setup the APN manually on the device it works, but if it is pushed by SOTI, it doesn't. The only difference between the one pushed and the manually created is the type of APN (default, mms, ....). Via SOTI it was pushing a * which is not recognized anymore by Samsung but still by Crosscall... My problem is, I havemore than 2000 devices working with this APN profile, I don't want to touch the actual profile. I made a clone of this profile and just change the type of APN and now SOTI is not pushing the correct password with a new profile... I dont know why. I tried with a new profile, a clone of profile, .... Everytime the password is false now... I also tried to push the APN via the OEM config of Samsung in SOTI but it doesn't work, the device receive nothing... Any idea? I got more than 500 Samsung devices and really don't want to install the APN manually on all of them... Thank you
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points
Highly experienced members with valuable inputs. Should have more than 700 points
Beginners taking the initiative. Should have more than 500 points
